Extended Stay America Suites Chicago Elmhurst O'Hare

2.5 star property

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Photo gallery for Extended Stay America Suites Chicago Elmhurst O'Hare

Exterior
Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Lobby
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Laundry
  • 24/7 front desk

Explore the area

Map
550 W Grand Ave, Elmhurst, IL, 60126
  • Oakbrook Center Mall
    ‪9 min drive‬
  • Donald E. Stephens Convention Center
    ‪13 min drive‬
  • Allstate Arena
    ‪14 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Extended Stay America Suites Chicago Elmhurst O'Hare

Suburban hotel with free breakfast and 24-hour front desk
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a front desk safe. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Chicago Elmhurst O'Hare offers 117 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Chicago Elmhurst O'Hare. During your stay, you'll be close to Edge Ice Arena. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 12 minutes by car from Rosemont Theatre and 13 minutes from Donald E. Stephens Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Chicago Elmhurst O'Hare also features a vending machine, laundry facilities, and a front desk safe. Self parking is free.

This Elmhurst hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Chicago Elmhurst O'Hare
Extended Stay America Hotel Elmhurst Chicago O'Hare
Elmhurst Extended Stay
Extended Stay America Elmhurst
Extended Stay Elmhurst
Extended Stay America Chicago Elmhurst O'Hare
Extended Stay America Suites Chicago Elmhurst O'Hare Hotel
Extended Stay America Suites Chicago Elmhurst O'Hare Elmhurst

Extended Stay America Suites Chicago Elmhurst O'Hare Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 321 out of 1005 reviews
Rating 8 - Good. 228 out of 1005 reviews
Rating 6 - Okay. 186 out of 1005 reviews
Rating 4 - Poor. 130 out of 1005 reviews
Rating 2 - Terrible. 140 out of 1005 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Ramon

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
My Personal Experience
The Person that was at the front desk when I checked in wasn't polite. Didn't even smile at all. She needs to work on her customer service. The room is good with the amenities necessary even a small kitchen. I find that very convenient as well as having vending machines and laundry in the building. And of course complimentary coffee and pastries. But on my last night in my room I saw 2 roaches. That's very bad for business.
Stayed 3 nights in Dec 2024

2/10 Terrible

Sivasankaran

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the amount paid, didnt expect much but you got to give such review when the 1st thing you open the toilet and see unflushed stuff in there. Little things here and there wouldnt matter for such price but this is simply unacceptable.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lastarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Xederick

Business traveller
Disliked: Cleanliness, staff & service, amenities
My bed had bed bugs
Stayed 1 night in Dec 2024

8/10 Good

Iulian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady from the front desk was very nice and friendly, the room is clean and nice.
Stayed 1 night in Dec 2024

6/10 Okay

Jessica, Northlake

Liked: Staff & service
Upon arrival the main lobby had an awful smell. First floor smells horrible! The rooms are a fair price for the condition they are in. It’s quiet and the staff is friendly most of the time. Breakfast to go is convenient. Rooms are pretty clean. Little updates needed but overall not bad for the rate.
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and it was clean
Stayed 1 night in Dec 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Dec 2024

6/10 Okay

Brandon

Travelled with family
Disliked: Staff & service, amenities
The hotel was decently clean and we were able to stay the night. When we came into the room it reaked of smoke and there was a cigarette burn on the chair. I let the front desk know but they just made a note so we wouldn't be charged but nothing else so we had the smoke smell the whole stay. Wish they'd allow a cancellation.
Stayed 1 night in Dec 2024

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Comfortable and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Tisha

Stayed 7 nights in Dec 2024

2/10 Terrible

Aurelio

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells so bad the hallways
Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Liked: Staff & service, property conditions & facilities
location placement and cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Gerald

Business traveller
Stayed 1 night in Nov 2024

2/10 Terrible

Samuel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs. did not sleep. Breakfast only coffee.
Stayed 1 night in Nov 2024

6/10 Okay

Anthony

Stayed 1 night in Nov 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Terence

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kristopher

Stayed 7 nights in Oct 2024

4/10 Poor

Elena

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs help
This hotel needs some major love. Grab and go breakfast often went with our a restock. Hotel carts were not available to all guests. Part of that was because people would take them and keep them for extended times. Trash rooms were over flowing by Saturday night. I understand the cut of service for extended stays. But at least check the floors. Stayed 4 nights got breakfast two times. That 50% of the time. This space needs an update. Things get older and rust they break replace them.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

juan

Stayed 1 night in Oct 2024