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Torre Lucerna Hotel Ensenada

4.0 star property
VIP Access

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Photo gallery for Torre Lucerna Hotel Ensenada

Exterior
Loft, 1 King Bed, Ocean View | View from room
Superior Double Room, 2 Queen Beds, Mountain View | View from room
Outdoor pool
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Breakfast available
  • Pool
  • 24/7 front desk

Explore the area

Map
Carretera Tijuana - Ensenada Km 108.5, Zona Playitas, Ensenada, BC, 22860
  • Avenida Adolfo Lopez Mateos
    ‪4 min drive‬
  • First Street
    ‪4 min drive‬
  • Riviera Cultural Center
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Plus Ocean View 2 Queen beds

Deluxe Plus Ocean View 2 Queen beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Plus Ocean View 2 Queen beds

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Mountain 2 Double Beds

Premium Mountain 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Mountain 2 Double Beds

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior 1 King Bed Ocean View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior 1 King Bed Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Plus Ocean View 1 King Bed

Deluxe Plus Ocean View 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Plus Ocean View 1 King Bed

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ocean 2 Double Beds

Premium Ocean 2 Double Beds | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Ocean 2 Double Beds

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Mountain View King Room

Premium Mountain View King Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Mountain View King Room

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed, Ocean View

Loft, 1 King Bed, Ocean View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Loft, 1 King Bed, Ocean View

  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | View from room

Deluxe Room, 1 King Bed, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Mountain View

Superior Double Room, 2 Queen Beds, Mountain View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room, 2 Queen Beds, Mountain View

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Mountain View 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Mountain View 1 King Bed

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Torre Lucerna Hotel Ensenada

Hotel with 2 restaurants, near Antigua Aduana Maritima Museum
2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site.
Torre Lucerna Hotel Ensenada offers 146 accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Ensenada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Torre Lucerna Hotel Ensenada. During your stay, you'll be within walking distance of Port of Ensenada. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute drive from Antigua Aduana Maritima Museum and a few minutes from Avenida Adolfo Lopez Mateos
Torre Lucerna Hotel Ensenada offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. A rooftop terrace, spa services, and a garden are also featured at the business-friendly Torre Lucerna Hotel Ensenada. Self parking is free.

This 4-star Ensenada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:30 AM.
Torre Lucerna Hotel Ensenada has 2 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: USD 28 for adults and USD 16 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 28 for adults and from USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Torre Lucerna Hotel
Torre Lucerna Ensenada
Torre Lucerna
Torre Lucerna Ensenada
Torre Lucerna Hotel Ensenada Hotel
Torre Lucerna Hotel Ensenada Ensenada
Torre Lucerna Hotel Ensenada Hotel Ensenada

Torre Lucerna Hotel Ensenada Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1002 reviews
Rating 8 - Good. 190 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sávio

Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2024

8/10 Good

roque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was not that helpful … didn’t give us the full customer service presentation… other than that all was great .
Stayed 1 night in Dec 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really nice. Clean modern. Price of drinks and food is outrageously high. Two mediocre wines at bar was $36! Price of breakfast was crazy high. Not worth it. The value is not there on food and drinks. They get you there and charge you high prices to rip you off.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marie Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities
⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Dec 2024

2/10 Terrible

Manuel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a room that had no view of the ocean after payingh for an ocen view.. it was on the ground level with something blocking the view.. when I asked to change I was told that was ll they had...
Stayed 2 nights in Nov 2024

8/10 Good

Driana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

JONATHAN

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern
Stayed 1 night in Nov 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Benjamin, Pasadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to do a last minute booking because our Airbnb fell through. We had a pleasant stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Rodrigo

Stayed 1 night in Nov 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great I would definitely stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Johnatan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 1 night in Nov 2024

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness
Beautiful,convinient and conforta le
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesus

Stayed 2 nights in Nov 2024

10/10 Excellent

Fabian

Stayed 1 night in Nov 2024

6/10 Okay

Julio

Travelled with partner
Liked: Cleanliness
Lucerna Hotel certainly has the modern, trendy aesthetic that initially draws the eye. However, I found that the charm stopped there. While the design of the place is contemporary and sleek, the experience left much to be desired. The service, for starters, was disappointing. The staff carried an air of uptightness, seeming more preoccupied with managing stress than ensuring guest comfort. Interactions lacked the friendliness and attentiveness that one would hope for, making the atmosphere feel unwelcoming. This stiffness across the board suggests deeper management issues, as everyone appeared to be working under significant pressure. The rooms, though clean, presented their own challenges. Street noise filtered in incessantly, both day and night, making it difficult to relax. Adding to the disturbance, the heater in our room emitted an awful noise of its own. For a hotel striving for modernity, these details detract significantly from the experience. The absence of coffee machines in the rooms was also a letdown. Including this small but thoughtful touch could enhance the guest experience considerably. Perhaps most frustrating was the lack of proactive communication from the staff regarding the hotel’s benefits and amenities. It would have been helpful if they took the time to share the features available to us rather than leaving guests to fend for themselves. Overall, while Lucerna Hotel makes a visual statement, it lacks the warmth and attentiveness.
Stayed 1 night in Nov 2024

8/10 Good

Erik, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucerna is a consistently good brand.
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alfonso, El Cajon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that everyone was so nice and helpful Always asked if we needed anything.
Stayed 3 nights in Nov 2024