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PLAZA Hotel Gelsenkirchen

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Photo gallery for PLAZA Hotel Gelsenkirchen

Deluxe Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior detail
Standard Double Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk
Deluxe Double Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Am Stadtgarten 1, Gelsenkirchen, NW, 45879
  • Zollverein Coal Mine World Heritage Site
    ‪6 min drive‬
  • ZOOM Erlebniswelt
    ‪7 min drive‬
  • Veltins-Arena
    ‪8 min drive‬
  • Dortmund (DTM)
    ‪52 min drive‬

Room options

View all photos for Junior Suite, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Garden View

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, Garden View

Superior Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, Garden View

  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room, Garden View

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Single Room

  • 23 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room, Garden View

  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Garden View

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite, Garden View

  • 60 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

Exterior

ibis Styles Gelsenkirchen

  • Pet-friendly
  • Free WiFi
  • Game room
  • Breakfast available
4.0 out of 5, Very good, (260)
The price is €80
for 1 room
includes taxes & fees
3 Apr - 4 Apr
ibis Styles Gelsenkirchen

About this property

PLAZA Hotel Gelsenkirchen

Hotel in Gelsenkirchen with 24-hour front desk and restaurant
A restaurant, a snack bar/deli and a conference centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning. Private bathrooms are not en suite.
PLAZA Hotel Gelsenkirchen offers 222 accommodations with minibars and a safe. Rooms open to balconies. Televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Gelsenkirchen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at PLAZA Hotel Gelsenkirchen. During your stay, you'll be close to Veltins-Arena. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 8 minutes by car from Veltins-Arena and 12 minutes from Westfield Centro
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A terrace, a vending machine, and multilingual staff are also featured at PLAZA Hotel Gelsenkirchen. Parking is available for a fee.

This Gelsenkirchen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Pub-Restaurant – This buffet restaurant only serves breakfast.
Pub mit Terrasse – This restaurant only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, French, German, Italian, Polish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pub mit Terrasse
  • Pub-Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Self-parking fee: EUR 12 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gelsenkirchen Hotel Maritim
Gelsenkirchen Maritim
Gelsenkirchen Maritim Hotel
Hotel Gelsenkirchen
Hotel Gelsenkirchen Maritim
Hotel Maritim Gelsenkirchen
Maritim Gelsenkirchen
Maritim Gelsenkirchen Hotel
Maritim Hotel Gelsenkirchen
Plaza Gelsenkirchen
PLAZA Premium Gelsenkirchen
Maritim Hotel Gelsenkirchen
PLAZA Hotel Gelsenkirchen Hotel
PLAZA Hotel Gelsenkirchen Gelsenkirchen
PLAZA Hotel Gelsenkirchen Hotel Gelsenkirchen

PLAZA Hotel Gelsenkirchen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 94 out of 446 reviews
Rating 8 - Good. 197 out of 446 reviews
Rating 6 - Okay. 103 out of 446 reviews
Rating 4 - Poor. 31 out of 446 reviews
Rating 2 - Terrible. 21 out of 446 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 5 nights in Jul 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
Property didn’t have a functioning A/C or ventilation system.
Stayed 2 nights in Jul 2024

10/10 Excellent

tatiana

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Thomas

Stayed 1 night in Jul 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stinky and old hotel
No AC, uncomfortable, stinky room
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from our hotel room!
Stayed 1 night in Jul 2024

8/10 Good

Constantin, Cambridge

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Jason, Monroe

Travelled with partner
Disliked: Staff & service
The hotel ignored my repeated messages as well as all messages and phone calls from Expedia. Even after I returned home, they still ignored both me and Expedia! DO NOT patronize this hotel. Even Expedia couldn’t get a response from them. They should be removed from Expedias properties!
Stayed 1 night in Jul 2024

10/10 Excellent

joseph

Stayed 2 nights in Jul 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort
Go back in time to 1970
Checking in, they tried to charge me full amount even though i had paid in advance online, took time for them to sort their computer system and find out shy. Then on check out, same again, system said i needed to pay. Luckily i had same member of staff who remembered and after again searching thru the system found out nothing to pay. Overall, the rooms are very dated, straight out of 1970. Carpets threadbare in places and in overall bad condition, curtains needing replacement and walls in need of paint. Bathroom again looked very dated. Its almost like going back in time to 1970’s with this hotel, very George & Mildred for those of a certain vintage. Personally i only needed somewhere to rest and grab a morning shower, so as it had clean sheets and a soft mattress, i was ok, but id not stop there again should i visit Gelsenkirchen
Stayed 1 night in Jul 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night during the Taylor Swift concerts, hotel was incredibly busy, staff was great with everyone and very helpful. We had a renovated room, which was nice! (Note - it says air conditioned, I’ve learned on this trip through Germany, that doesn’t mean much, lol. Not different from the other hotels we stayed in) at least there was a fan. Overall good experience! Close to the train stop for the Arena and central train station!
Stayed 1 night in Jul 2024

2/10 Terrible

Brenda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends and I stayed 3 nights at this hotel. One of the nights the fire alarm went off at 530am due to a small cooking fire in the hotel kitchen. We had to evacuate using the stairwell from the 12th floor and the staff was very rude telling us to go back up to our rooms via the stairwell. Also, let me not forget to mention that there was no phone to call reception in our room. The hotel description states they have air conditioning but that is a lie. There is no air conditioning in the rooms only the halls and reception are fresh and cool. The rooms were hot and stuffy, so uncomfortable. Overall experience was horrible. Hotel prices were astronomically high for what we got. Not worth it.
Stayed 1 night in Jul 2024

10/10 Excellent

Orit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
The hotel was great, clean and nice, the breakfast was good. The only downside is no a/c which is less comfortable in July. We had a ventilator in the room that helped a bit.
Stayed 1 night in Jul 2024

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Matt

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Air Conditioning did not work and rooms were 30 degrees according to the thermostats. Drains were clogged and there was a smell of mildew. Paid an insane sum for our rooms due to the Taylor Swift concert. The staff did their best so no complaints there.
Stayed 1 night in Jul 2024

10/10 Excellent

Mariella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that I was in recently remodeled room.
Stayed 2 nights in Jul 2024

6/10 Okay

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We were fighting 60000 Taylor swift fans for rooms. The hotel is definitely dated and needs renovation. The restaurant and lobby were very nostalgic and seemed as if time had stopped in the 50s. A positive was breakfast, the food was good, plates were clean and had lots of options.Overall for the city and the surge in prices I can’t complain, but would not recommend this hotel unless you were in a pinch.
Stayed 1 night in Jul 2024

10/10 Excellent

Nolan

Stayed 1 night in Jun 2024

4/10 Poor

Simon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel needs a re fit. The description should be better than that. Facilities ok. Rooms need a real lift
Stayed 1 night in Jun 2024

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Alastair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Heating
Hotel was fine and staff were friendly but the rooms were incredibly hot with no way to turn the heating down. Had to sleep with balcony door open.
Stayed 1 night in Feb 2023

4/10 Poor

Thea

Stayed 1 night in Oct 2022

4/10 Poor

Kiara

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms very outdated and smelled like old carpet. A/c barely worked.
Stayed 2 nights in Jun 2022