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Hotel Indigo Exeter by IHG

3.5 star property

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Photo gallery for Hotel Indigo Exeter by IHG

Standard Room, 1 King Bed, Balcony, City View | City view
Suite, 1 King Bed (Feature Bath) | In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
Couples treatment room(s), body treatments, aromatherapy
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub
  • Gym
  • Room service

Explore the area

Map
3 CATHERINE STREET, Exeter, England, EX1 1EU
  • Exeter Cathedral
    ‪2 min walk‬
  • Exeter's Historic Quayside
    ‪7 min walk‬
  • University of Exeter
    ‪5 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Catherdral View)

In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed (Catherdral View)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View

Standard Room, 1 King Bed, Balcony, City View | City view

Standard Room, 1 King Bed, Balcony, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View (Super King)

Suite, 1 King Bed, Balcony, City View (Super King) | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Balcony, City View (Super King)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

In-room safe, individually decorated, individually furnished, desk

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Super King)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed (Super King)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature Bath)

Suite, 1 King Bed (Feature Bath) | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed (Feature Bath)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Super King)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Corner (Super King)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Room amenity

Premium Room, 1 King Bed, Balcony, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Double Beds

Room amenity

Premium Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Exeter High Street View)

Premium Room, 1 King Bed (Exeter High Street View) | Room amenity

Premium Room, 1 King Bed (Exeter High Street View)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Exeter by IHG

Hotel with 2 hot tubs, steps from Exeter Cathedral
A full-service spa, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a sauna and massage/treatment rooms.
Hotel Indigo Exeter by IHG offers 104 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate dining areas. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Exeter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Retreat has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Exeter by IHG. During your stay, you're just a quick walk from Exeter Cathedral. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy seafood while dining at Colson's Seafood Bar
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to aromatherapy, body scrubs or deep-tissue massages at The Retreat
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Exeter Cathedral and a 5-minute drive from University of Exeter
Hotel Indigo Exeter by IHG offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Hotel Indigo Exeter by IHG also features spa services, concierge services, and laundry facilities.

This 3.5-star Exeter hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 8:30 AM.
Colson's Seafood Bar – This restaurant specialises in seafood. Guests can enjoy drinks at the bar.
The Dugout – On-site sports bar. Open daily.
Beckett's – On-site rooftop bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 8:30 AM for a fee: GBP 20 for adults and GBP 15 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Beckett's
  • Colson's Seafood Bar
  • The Dugout

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 20 for adults and from GBP 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hotel Indigo Exeter by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 367 out of 526 reviews
Rating 8 - Good. 99 out of 526 reviews
Rating 6 - Okay. 36 out of 526 reviews
Rating 4 - Poor. 15 out of 526 reviews
Rating 2 - Terrible. 9 out of 526 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kate

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and tidy. Our room was really really nice, the decor was old with a modern touch. The staff were very good. We were able to get a late check out and when we turned up at 2 o’clock one hour before check-in, our room is ready and we were able to get in. as it was our anniversary we had a little plate two small sponge cakes with happy anniversary written in chocolate left in a room on arrival which was a lovely touch. Breakfast in the morning to the room was on time hot and what we asked for. The only downside to our stay was it included dinner as well as breakfast. Our evening meal in Colson‘s restaurant was let down by poor service from staff members who had no idea what food was or wasn’t on the menu, and was gutted that there was an additional £10 charge to have items from the grill section when one of those items was the same price or not cheaper than other items we could have included in our deal. As for desert there was six items on the menu and they did not have two of them at all and one other only had half of the availability for that desert. So I can’t down the hotel I can only down on how I feel about Colson’s the restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy, staff really helpful and welcoming. comfy bed and the room was heated prior to arrival. food fantastic!! The spa retreat was very good with discount as hotel guests. enjoyed the cocktails on the terrace, great experience 😊
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Always a good stay at the Indigo. Clean. Nice bar, good central position and helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Frankee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Arthur Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went there for our first year anniversary and we had the best time. Enjoyed the spa and hydropools, the food and treatment from staff - our overal stay was excellent
Colson's restaurant
Spa reception
Stayed 1 night in Dec 2024

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for an overnight work trip, room was on the small side but the rest of the hotel made up for it.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

sue

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent staff everywhere- particularly the ground floor restaurant /bar staff who worked their socks off on such a busy day with a professionalism and a smile.
Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful fancy stay, but some improvements needed
Absolutely beautiful hotel but there are some improvements to be made. Mostly cleanliness. Whilst our room was clean, there were obvious areas that have been missed. Thick dust buildup on the TV, shower head, fridge was thick with ice and an almost empty toilet roll left in the bathroom which isn’t exactly tidy or ideal. We had light switches that did nothing and a random dial in the bathroom which seemed to serve no purpose as well as a broken light which made seeing in the mirror a bit tricky. The floor lamp was broken and the USB sockets on my side of the bed didn’t work. The floors are hardwood and you can hear your neighbours exceptionally clearly if they are wearing heels and there was building work going on somewhere which hotel staff were aware of but it would have been nice if we were warned as we were really hoping to have a quiet lie in. Breakfast is alright, edible but nothing to write home about and it would have been fantastic if we were provided with salt and pepper with the room service breakfast (there was no option on the order menu). It’s an ideal space and could be perfect. The parking was a joke, however, though I’m sure the hotel aren’t entirely responsible. There should be a deal with ECC to allow hotel guests to get some discount in the shopping centre car park. £15 a day is astronomical when you also have to walk 5-10 minutes.
Stunning decor and (although the windows need a good clean) stunning view of the high street and Christmas lights.
Random dial and half a loo roll.
Gorgeous shower and broken light.
Mini fridge, safe, coffee machine.
Stayed 1 night in Dec 2024

2/10 Terrible

Kerran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tastefully decorated, nice elegant rooms and breakfast was delicious
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hoyle with beautiful decor. Room set he was amazing and the feature bathroom was exceptional.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good, bar bad
Fabulous hotel, shame about the bar - service was appalling, read the reviews, they seem to be accurate.
Stayed 1 night in Dec 2024

10/10 Excellent

Mandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
The hotel is a delight. The rooms are very classy and clean. The whole hotel is very welcoming and it is a wonderful place to stay. The staff are very attentive and helpful.
Stayed 1 night in Dec 2024