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TownePlace Suites Fayetteville Cross Creek

2.5 star property

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Photo gallery for TownePlace Suites Fayetteville Cross Creek

Exterior
Minibar, in-room safe, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Lobby
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
1464 Skibo Road, Fayetteville, NC, 28303
  • Cross Creek Mall
    ‪3 min drive‬
  • Fort Liberty
    ‪5 min drive‬
  • Cape Fear Valley Medical Center
    ‪6 min drive‬
  • Fayetteville, NC (FAY-Fayetteville Regional)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Minibar, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Minibar, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Minibar, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | Plasma TV

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed (Mobility Accessible, Tub)

Minibar, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

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About this property

TownePlace Suites Fayetteville Cross Creek

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning and laundry facilities. Housekeeping is available on request.
TownePlace Suites Fayetteville Cross Creek offers 93 air-conditioned accommodations with minibars and a safe. Plasma televisions come with satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
During your stay at TownePlace Suites Fayetteville Cross Creek, you'll be within walking distance of Cross Creek Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Cross Creek Mall and 5 minutes from Fort Liberty
  • Pets welcome for a fee
TownePlace Suites Fayetteville Cross Creek offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly TownePlace Suites Fayetteville Cross Creek also features barbecue grills, a picnic area, and coffee/tea in common area. Self parking is free.

This Fayetteville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Cross Creek
TownePlace Suites Cross Creek Hotel
TownePlace Suites Cross Creek Hotel Fayetteville
TownePlace Suites Fayetteville
TownePlace Suites Fayetteville Cross Creek
Towneplace Suites Fayetteville Cross Creek Hotel Fayetteville
TownePlace Suites Fayetteville Cross Creek Hotel
TownePlace Suites Fayetteville Cross Creek Hotel
TownePlace Suites Fayetteville Cross Creek Fayetteville
TownePlace Suites Fayetteville Cross Creek Hotel Fayetteville

TownePlace Suites Fayetteville Cross Creek Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 221 reviews
Rating 8 - Good. 53 out of 221 reviews
Rating 6 - Okay. 18 out of 221 reviews
Rating 4 - Poor. 11 out of 221 reviews
Rating 2 - Terrible. 6 out of 221 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Steven

Good location and great customer service!
Stayed 5 nights in Nov 2024

10/10 Excellent

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the safe atmosphere of the building. I did not like the noise from the outside
Stayed 1 night in Nov 2024

8/10 Good

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sukethia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jorge Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
We have bedbugs in our room.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay but $75 PET FEE
Very clean hotel. If you’re bringing a pet - make sure you read the policy. Hotels.com needs to do a better job at notifying customers that there is a $75 charge for pets (it was under per policy but if it was bolded that would’ve been great).
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
Roaches, dirty couches and chairs broke main door had to lift and slam to close push hard to open
Stayed 1 night in Jul 2024

8/10 Good

fernando

Travelled with family and small children
I stayed at this hotel with my family for a week. It was very close to a lot of things, the property was clean and the workers were very nice and polite.
Stayed 7 nights in May 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Karen

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2023

10/10 Excellent

Mary Ellen

Stayed 1 night in Dec 2023

10/10 Excellent

Brad

Stayed 1 night in Dec 2023

8/10 Good

ONIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2023

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Tina

Stayed 2 nights in Sep 2023

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

CLOVIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
the area and the space are great!
Stayed 1 night in Jun 2023

2/10 Terrible

Mckinley

Liked: Staff & service
Disliked: Property conditions & facilities
The staff
Stayed 2 nights in Jun 2023

8/10 Good

Walter

Travelled with family and small children
Liked: Cleanliness, staff & service
The property was overall good. The drawers kept opening on there own. Also, the door required entirely to much force to open and close.
Stayed 1 night in Jun 2023

8/10 Good

Demetrice

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023