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Best Western Syracuse Downtown Hotel and Suites

3.0 star property

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Photo gallery for Best Western Syracuse Downtown Hotel and Suites

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace
Free daily continental breakfast
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
416 S Clinton St, Syracuse, NY, 13202
  • Place, Museum of Science and Technology
    ‪2 min walk‬
  • Place, Armory Square
    ‪2 min walk‬
  • Place, Landmark Theatre
    ‪3 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(17 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Kitchenette

Standard Room, 2 Double Beds, Non Smoking, Kitchenette | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(18 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed) | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room;with Sofabed)

8.0 out of 10
Very good
(13 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Rain Shower

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Kitchenette, Sofabed, Non-Smoking

  • Sleeps 4

View all photos for Queen Room With Kitchen-Non-Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Queen Room With Kitchen-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking, Kitchenette

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Living Room, Kitchenette, Dining Table

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, 2 Flat Screen Tvs, Living Room, Kitchenette

  • Sleeps 4

Similar properties

Exterior
Marriott Syracuse Downtown
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,000 reviews
The price is €126
includes taxes & fees
1 Jan - 2 Jan 2026
Marriott Syracuse Downtown

About this property

Best Western Syracuse Downtown Hotel and Suites

Historic hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a microwave in a common area, conference space and laundry facilities are on-site. Housekeeping is available on request.
Best Western Syracuse Downtown Hotel and Suites offers 68 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western Syracuse Downtown Hotel and Suites's great location. During your stay, you're just a quick walk from Armory Square. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Syracuse University and a few minutes from Destiny USA
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The business-friendly Best Western Syracuse Downtown Hotel and Suites also features a fitness centre, laundry facilities, and a corner/local shop. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Best Western Syracuse Downtown Hotel and Suites was completed in December 2022.

This 3-star Syracuse hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 18 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Eco-friendly cleaning products used
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 18 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Syracuse Downtown Hotel and Suites.

Property is also known as

Clinton Jefferson
Jefferson Clinton
Jefferson Clinton Hotel
Jefferson Clinton Hotel Syracuse
Jefferson Clinton Syracuse
Hotel Jefferson Clinton
Jefferson Clinton Hotel
Jefferson Clinton Suites
Best Syracuse Suites Syracuse
Best Western Syracuse Downtown Hotel Suites
Best Western Syracuse Downtown Hotel and Suites Hotel
Best Western Syracuse Downtown Hotel and Suites Syracuse
Best Western Syracuse Downtown Hotel and Suites Hotel Syracuse

Best Western Syracuse Downtown Hotel and Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 313 out of 595 reviews
Rating 8 - Good. 148 out of 595 reviews
Rating 6 - Okay. 81 out of 595 reviews
Rating 4 - Poor. 25 out of 595 reviews
Rating 2 - Terrible. 28 out of 595 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Nice rooms and comfortable beds. Easy walk to restaurants and bars.
Stayed 2 nights in Jul 2025

10/10 Excellent

BRENDA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious, comfortable. Check in easy and friendly. Free parking.
Stayed 1 night in Sep 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, staff & service
Desk receptionist very friendly. Rooms showing their age. Matress not very comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Daryll

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very clean room. The staff was very friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location for seeing events at the Landmark Theater is perfect. Slowest elevator in the world. Parking is not clearly marked as to where to park. Front entrance is very difficult to find. There was a lot problems with lights in the room. could not turn off the dining area over head without turning off the kitch area lights. Biggest problem was the breakfast. They ran out of everything including the pancake batter in a jug with 45 minutes left. Front desk no help, and couldn't find the attendant. My big breakfast was two hardboiled eggs.
Stayed 1 night in Sep 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had a quick easy check in. It was walkable to many places and the neighborhood felt safe for where it was.
Stayed 1 night in Sep 2025

10/10 Excellent

Regina

Travelled with group
Liked: Amenities
The front desk staff were incredible. They went out of their way in every area, from parking to restaurant suggestions and things to do!
Stayed 2 nights in Sep 2025

6/10 Okay

LINDA

Travelled with group
Liked: Cleanliness, staff & service
Close to downtown - nice big rooms
Stayed 1 night in Sep 2025

6/10 Okay

Brittany

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are dated and have holes in the walls, patched with plastic covers - which fall off. The shower was nice but the room needs work.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable for 3 of us with King bed and pull out couch in adjoining area. You could use more than one towel bar in the bathroom.
Stayed 2 nights in Sep 2025

2/10 Terrible

Kefeyalew

Disliked: Cleanliness, amenities, property conditions & facilities
The room smells horrible it looks like mold growing even it exacerbates my sinusitis issues, parking lot very small, homeless people roaming around the corner I was I afraid my car would be broken. Please don’t go the just pay little extra money and go better hotel. The picture of the building fool me to book it the room are very small, bathroom and shower 1sq feet.
Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Clean rooms, staff was wonderful, great location. Would stay again!
Stayed 1 night in Sep 2025

8/10 Good

clinton, hellertown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one very slow elevator for 11 floors!
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Staff & service
The coffee needs to be better in the breakfast area. Having machine coffee is not good, considering the options available for coffee now.
Stayed 1 night in Sep 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always pick best western when going to Syracuse
Stayed 1 night in Sep 2025

10/10 Excellent

Arianne

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and everything was well maintained. Coffee was oddly fantastic… The location is very central and beautiful. Above all, the staff was excellent and made us feel like family.
Stayed 5 nights in Aug 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in May 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Syracuse for an event and the Best Western was a great location. There are several great restaurants nearby. The room was spacious and beds very comfortable. I would definitely come back to stay there again.
Stayed 2 nights in Sep 2025

8/10 Good

Tracey T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The greatest grandson NY FAIR

Received friendly greeting as I shared it is our first time staying and where is parking to learn the hotel has 11 floors and parking accommodations are not match for capacity. This was major impact in the height back to school and the fair.
Stayed 2 nights in Aug 2025

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Christiane

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couch boogers, no water pressure, had to fill toilet tank with garbage can. No omelettes left at breakfast. Strange object in coffee. Unhoused individual shouting at me by the front door. Front desk was informed of toilet but no action.
Stayed 1 night in Aug 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and room was large and comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Todd

Stayed 1 night in Aug 2025