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Hotel Alex

3.0 star property

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Photo gallery for Hotel Alex

Flat-screen TV
Standard Double or Twin Room | Bathroom | Shower, free toiletries, hair dryer, bidet
Standard Quadruple Room | Room amenity
Exterior detail
Desk, soundproofing, free cots/infant beds, travel cot

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
Via Baccio da Montelupo 18/20, Isolotto, Legnaia, Florence, FI, 50149
  • Pitti Palace
    ‪4 min drive‬
  • Piazza di Santa Maria Novella
    ‪5 min drive‬
  • Ponte Vecchio
    ‪12 min drive‬
  • Florence (FLR-Peretola)
    ‪17 min drive‬

Room options

View all photos for Standard Double or Twin Room

Desk, soundproofing, free cots/infant beds, travel cot

Standard Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Quadruple Room

Desk, soundproofing, free cots/infant beds, travel cot

Standard Quadruple Room

  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Standard Triple Room

Desk, soundproofing, free cots/infant beds, travel cot

Standard Triple Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Property entrance

Best Western Plus CHC Florence

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (657)
The price is €180
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Best Western Plus CHC Florence

About this property

Hotel Alex

Hotel with a restaurant, near Historic Centre of Florence
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and concierge services.
Hotel Alex offers 25 air-conditioned accommodations with a hairdryer and free toiletries. This accommodation is furnished with single sofa beds. Flat-screen televisions come with cable channels. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Alex, you'll be within walking distance of Arno River. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local cuisine while dining at Trattoria Annaré
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Historic Centre of Florence and a few minutes from Pitti Palace
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Alex also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Florence hotel is smoke free.

Trattoria Annaré – This restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bar&Bistro by Annaré – This bar serves breakfast and lunch. Happy hour is offered. Open selected days.
24-hour room service is available.
A hosted evening meal is available for a surcharge on weekdays.

Languages

Arabic, English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Hosted evening meal available on weekdays for a fee
  • Snack bar/deli

Restaurants on site

  • Bar&Bistro by Annaré
  • Trattoria Annaré

Family friendly

  • Free cot
  • In-room sofa bed
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (6:00 AM - 10:00 PM) and Sunday - Sunday (6:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 20 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day
  • Hosted evening meal: EUR 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Saturday: 6:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Alex Florence
Alex Florence
Alex Hotel Florence
Hotel Alex Hotel
Hotel Alex Florence
Hotel Alex Hotel Florence

Hotel Alex Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 108 reviews
Rating 8 - Good. 60 out of 108 reviews
Rating 6 - Okay. 19 out of 108 reviews
Rating 4 - Poor. 5 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Neil

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
A very basic hotel with an excellent restaurant and very helpful staff. 20 mins away from Florence catch the T1 into the city. We liked the hotel but its very old fashioned and may not appeal to everyone. Excellent value for money.
Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alex was a cute place to stay. It was very clean. Bathroom was on the small side. Breakfast was a nice selection.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rosamund

Stayed 1 night in Sep 2023

10/10 Excellent

Marisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The gentlemen who checked us in was excellent! He was very attentive and helpful! He communicated to us through WHAT'S APP which was very helpful!
Stayed 1 night in Jun 2023

6/10 Okay

Claudia

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
With plaster hanging off the ceiling & a shower cubicle so small that my 6 foot son doesn’t fit in it we were not impressed or pleased with our stay at this hotel.

10/10 Excellent

Shariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Spoke English very well. And guided us very well.
Stayed 3 nights in Aug 2022

8/10 Good

Missak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was missing a room fridge
Stayed 1 night in May 2022

8/10 Good

G G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Moe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stuff and helpful, I like the place clean near from federga station
Stayed 3 nights in Oct 2019

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs Up
Great little place for great price. Air condition was amazing for the 37 degree weather we had. Bed a little hard...wifi sometimes spotty...but otherwise friendly staff, clean room, and great breakfast!
Stayed 1 night in Aug 2019

10/10 Excellent

Mihail, Varna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and very kind staff . Thank you to all!
Stayed 2 nights in Jul 2019

6/10 Okay

Jermaine

For one night it’s ok!
Hotel Alex was just, ok! The staff were fine! Good for the one night we stayed there, but I wouldn’t enjoy any longer than that! It was in need of refurbishment, the shower/bathroom was a bit old and the WiFi was non existent! The breakfast wasn’t anything special, but not too bad! The location is decent, only a short walk from the tram station and about 10-15 minutes away from the very busy centre of Florence.. For one night, the Alex hotel is adequate but I would look elsewhere for anything longer. The facilities and the old look let this place down!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
the Restaurant is very good, Risotto al mare recomended.
Stayed 1 night in Jun 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Stayed 11 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good service, terrible wifi and noisy mornings
The good - * Clean and tidy rooms * Friendly and helpful staff (allowed us to eat breakfast after it had closed at 10am) * Decent air con in room * Mostly comfy bed (some might find matress a bit hard) * 24 hour reception * Elevator access to upstairs rooms (you won't get more than 2 people in at a time though) The bad - * Tiny rooms, if you have arms and legs you will struggle in the bathroom/shower * 3rd world country quality wifi * No TV reception whatsoever * No safe in room to store valuables * Pretty average breakfast * Nothing around the hotel in local area, closest restaurant is maccas but it ain't cheap (there is atleast a tram stop close by which takes you into city) * Noise seems to reverberate through the hotel, mornings were horrible with people closing doors and moving around downstairs in the restaurant area (I think our room was directly above it) * Power points are for what ever reason different, our European adapters which have worked fine in several other countries/hotels didnt fit (had to remove a separate adapter from the bathroom which the hair dryer was connected to)
Stayed 2 nights in Jun 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stayed of a family of four.
The hotel is located close to the train stop, just 2 minutes walking. The breakfast was good, the only complaint is the WiFi, it was on and off.
Stayed 2 nights in Dec 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time here excellent.
The Hotel Alex is in the best position how ever you arrive we travelled by car and there is secure parking on site at 5 euro per day.200 meters from the hotel you can catch the tram into florence a day ticket is only 5 euro.The Hotel is clean and the beds are nice and comfy,the breakfast is a varied one with fruit,ham,cheese,yogurt,cereal,croissants varied ect the restaurant does good food and the price we thought for a hotel was reasonable we had the ,steak,pasta,fish and was all excellent ,also the staff went out of there way to be helpful i would highly recomend hotel alex for a good stay in Florence.
Stayed 2 nights in Jul 2017

8/10 Good

Claire, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Our stay at Hotel Alex Firenze
My first thought about the hotel was that it was quite far from the centre. I realised that it actually wasn't that far, it was just because it was part of our long journey from Pisa airport. The hotel is just about 10 or 15 minutes tram ride from the centre. The hotel room was nice and clean with a nice spacious bathroom. My only negative point I would like make is about the breakfast. There wasn't much choice, especially healthy options. There was some cereal, a large selection of bread, croissants and cake. There wasn't any dried or canned fruit or anything like sliced melon. The only fruit was a bowl of apples and oranges.
Stayed 3 nights in May 2017

8/10 Good

Sam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Alex
My wife and I found the Hotel to be clean. All staff from reception to the restaurant area, and 'domestic staff' were all helpful and friendly. Food cooked and prepared was excellent. The location of the Hotel I relation to the Centre of Florence would not have been better - we were close the Federiga Tram stop which resulted in a 15 minutes ride tothe centre. All in all we were comfortable and felt welcome.

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected surprise- really lovely!
Great room, really good breakfast, & close to train station

6/10 Okay

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downside: Location
Friendly employees, free breakfast (average) with complimentary espresso drinks! And decently nice rooms. But for same price (during off season- Dec) you can get spot way closer to center of Florence (near train station Firenze SMN, Duomo etc).

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
춥고 멀다.
피렌체 중심가와 멀고 방이 춥다.
Stayed 2 nights in Mar 2024

10/10 Excellent

ANTONIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unico
Favoloso
Stayed 1 night in Feb 2024