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Hotel City

3.0 star property

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Photo gallery for Hotel City

Reception
Reception
Bar (on property)
View from room
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Via Sant'Antonino 18, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪4 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Florence (FLR-Peretola)
    ‪27 min drive‬

Room options

View all photos for Double Room with Private External Bathroom

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Double Room with Private External Bathroom

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Family Suite

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Deluxe Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Deluxe Twin Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Comfort Triple Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Standard Double Room

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

Hotel Accademia

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (549)
The price is €295
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Hotel Accademia

About this property

Hotel City

Hotel connected to the convention centre in Florence with a 24-hour front desk
Valet parking, concierge services and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance and a TV in a common area are on-site.
Hotel City offers 20 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and printers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel City. During your stay, you'll be connected to the convention centre and just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Continental breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Amenities include a front desk safe, locker space and a computer
  • Steps from Historic Centre of Florence and 3 minutes on foot from Basilica of Santa Maria Novella
Hotel City offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel City also features a front desk safe, an ATM, and a television in common area. Parking is available for a fee.

This 3-star Florence hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (EUR 35 per day)
  • Secured, covered extended parking on site (EUR 35 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 10 for children

Things to do

  • Private wine tours
  • TV in common areas
  • Wine tasting room
  • Wine tours

Family friendly

  • Changing table
  • Highchair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (60 centimetre high)
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (80 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free minibar (limited items)
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per day.
  • Cots (infant beds) are available for EUR 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1QZJFLSUP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 104 reviews
Rating 8 - Good. 28 out of 104 reviews
Rating 6 - Okay. 13 out of 104 reviews
Rating 4 - Poor. 1 out of 104 reviews
Rating 2 - Terrible. 0 out of 104 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Meenal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Heart of Florence...close to most locations (especially to the train station) where our kids want to go. Shopping is wonderful!
Stayed 5 nights in Dec 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was great
Stayed 1 night in Dec 2024

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff! The hotel was close to the central area and we felt right at home throughout the whole stay thanks to the wonderful staff. Would definitely stay again next time we're in Florence.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice staff. No parking
Stayed 1 night in Nov 2024

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

LILIANA, ONTARIO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service in all Italy, everything walkable, Thank you for making us feel like home and been so helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

PJ

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with a great location. Walking distance to almost anything.
Stayed 4 nights in Nov 2024

6/10 Okay

Ralph

Travelled with partner
Liked: Cleanliness
The room was small but adequate for or short stay. The elevator was out of order when trying to check out, so carrying 5 bags down the stairs was a hassle. Overall, I would have been satisfied but the last day, we went down to have breakfast at 7:05 as everything was laid out and prepared. The desk clerk stopped us and said breakfast starts at 7:30. We asked why we could not go ahead since it was all ready. He said because it starts at 7:30. We told him we had a train to catch, so he told us to wait a few minutes while he “checked on something.” We stood around waiting but he never told us what we were actually waiting on. Finally we just handed him the keys and left. Ate at McDonalds across from the train station. This was the only person we had trouble with as the other front desk staff were extremely nice and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sergiy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel City with a family for 2 days. It is super clean and quiet hotel and staff is very friendly. If your are looking for a good value hotel this is a place to consider
Stayed 2 nights in Nov 2024

8/10 Good

Kenlys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Staffing was willingly helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
My wife & I enjoyed our short stay at Hotel City. The room was clean and it met our needs, very comfy bed. Enio and his staff were excellent, they provided information about the surrounding area and they made sure that we were taken care of.
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
This property is a solid 3 stars. It was worth the price I paid per night.
Stayed 3 nights in Oct 2024

8/10 Good

Clayton, Matthews

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extra nice. Location was awesome.
Stayed 1 night in Oct 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from the front desk.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, extremely helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Treated well. Recommend terrific restaurants. Very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Great hotel, so centrally located to everything. The saff is awesome especially Edita and Sammy. They helped us feel very welcome. Rooms are very clean, bed was great. Thank you for a wonderful stay in Florence!
Stayed 3 nights in Oct 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is a gem!! Everything about it was just perfect. I can’t say enough about the friendly and helpful staff. So great!!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Monica, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property, walkable
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My first impression of this hotel was great disappointment as soon as we walked in the drab entranceway. The real shock was the room we had on the 3rd floor near the roof with 2 small windows looking out onto roof tiles. It was dim because it had only 2 small lights near the bed and 1 ceiling light with a low watt bulb. The 4 corners of the room were dark because the lighting was inadequate so it was difficult to see into our luggage, which had to be put on a old piece of wood attached to the wall. We felt as though we were in the attic of a grandmother’s dated house. There was a nonworking floor lamp with a stained shade. There was a chair with a stained seatpad. The airconditioning worked but it was noisy. Because it was an attic room 1 side of the wall sloped down at an angle so we had to be careful not to hit our heads on the wood beam. Yes, the small bathroom was renovated and modern. The shower worked well. Still, at almost $400 a night for this hotel, we were shocked at how overpriced this dated and shabby room was. The website photos did not match with reality. Last, the expensive breakfast was completely inadequate. It was the most plebeian and limited fare of food. We do not intend to be harsh but we need to warn other travelers. The staff, although nice, did not make up for an experience we had to tolerate unhappily, having been required to pay when booking for a nonrefundable room. Anyone paying more than $100 a night here should beware of what you’re getting.
Stayed 2 nights in Sep 2024