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The Market Urban Hotel

4.0 star property
VIP Access

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Photo gallery for The Market Urban Hotel

Lobby lounge
Lobby sitting area
Lobby lounge
Minibar, in-room safe, desk, laptop workspace
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Via Nazionale 15, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪6 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Florence (FLR-Peretola)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters) | Minibar, in-room safe, desk, laptop workspace

Annex Building Deluxe Apartment (100 meters)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Terrace

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Triple Deluxe Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room | Minibar, in-room safe, desk, laptop workspace

Economy Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Market Urban Hotel

Hotel with a 24-hour front desk, steps from Historic Centre of Florence
A bar/lounge, coffee/tea in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
The Market Urban Hotel offers 30 accommodations with minibars and a safe. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The sightseeing around The Market Urban Hotel gets high marks from our customers. During your stay, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Historic Centre of Florence and Central Market
The Market Urban Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The Market Urban Hotel also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 39 per day)
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1MZ9HXG5O

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

The Market Urban Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 814 out of 1003 reviews
Rating 8 - Good. 134 out of 1003 reviews
Rating 6 - Okay. 39 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated, close to the train station and great breakfast. Perfect for a few nights. Street is a little busy and loud, so I wouldn’t necessarily wanna stay there more than a few nights.
Stayed 1 night in Dec 2024

10/10 Excellent

Amit, Thornhill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are welcoming and helpful, hotel lobby and rooms are very well maintained, breakfast is perfect with great service and variety. Just what we needed for our vacation!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and exceptional service!
Stayed 4 nights in Nov 2024

10/10 Excellent

Annmarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Walking distance to the train station and close to the leather market and duomo. Nice amenities like water and juice in the room and the front desk staff was so nice and accommodating. Would stay again for sure!
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
The hotel is nice enough, but there is an overpowering, unpleasant smell of detergent or perfume or something on the sheets. It makes the whole room smell. We almost slept with the window open.
Stayed 1 night in Dec 2024

4/10 Poor

Lynn

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

SHEYLA, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“I had a wonderful stay at this hotel! The location is excellent, making it easy to explore the area. The customer service was outstanding — the staff went above and beyond to ensure a pleasant experience. A special shout-out to Giovanny at the front desk, who was incredibly helpful and kind throughout my stay. The breakfast was also delicious, with a great variety of options to start the day right. I highly recommend this hotel and would definitely stay here again!”
Stayed 1 night in Dec 2024

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Walking distance to every sightseeing places in Florence.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose M. Casillas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice, clean rooms Friendly staff!
Stayed 6 nights in Nov 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was friendly and inviting.
Stayed 1 night in Nov 2024

10/10 Excellent

Penny E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and a win for most hospitable!!!
Wonderful stay. Great location. The staff was the most hospitable I think I have ever experienced. Would definitely stay here again;
Stayed 4 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, great staff and incredible location. Will be back, thanks!
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Property conditions & facilities, room comfort
Voyage à Florence en famille
Hôtel très bien situé près de tout , petit déjeuner très bien, chambre très belle et bien équipé, le personnel d’une gentillesse exceptionnelle! Je recommande cet hôtel fortement!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Location near Train Station was excellent. Room was updated and all the hot water we wanted. Lovely hotel...highly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with cozy and beautiful rooms! The staff are very friendly and helpful. Great location, close to good restaurants and main attractions. Highly recommended!
Stayed 2 nights in Nov 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel. Every time I come for business to Florence is my favorite hotel. Very nicely decorated, pristine and very convenient located close to main attractions and restaurants
Stayed 1 night in Nov 2024

10/10 Excellent

Diane F

Stayed 1 night in Nov 2024

10/10 Excellent

Kinyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed!
Stayed 1 night in Nov 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and walkable to sightseeing places. Busy area but quiet to rest. Staffs are helpful and friendly. I will recommend to friends.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lichun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed by how welcoming this place was. All the staff were super friendly and helpful. Great location as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it…would stay again!
Great stay! Giovanni took great care of us…exceeded expectations!
Stayed 2 nights in Nov 2024