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Hotel Casona del Lago

3.5 star property

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Photo gallery for Hotel Casona del Lago

Land view from property
View from property
Front of property
Breakfast, lunch, dinner served; pool views
Triple Room | In-room safe, desk, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
Calle Litoral, Flores, Peten, 1010
  • Maya Mall
    ‪3 min walk‬
  • Flores Dock
    ‪12 min walk‬
  • Church of Our Lady of the Remedies
    ‪14 min walk‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪8 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Panoramic Double Room

Panoramic Double Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Double Room

  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room, 1 King Bed

Single Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Single Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

Panoramic Single Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Single Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Twin Room

Panoramic Twin Room | In-room safe, desk, free WiFi, bed sheets

Panoramic Twin Room

  • Lake view
  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed

Standard Single Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Double Beds

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About this property

Hotel Casona del Lago

Lakefront hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Hotel Casona del Lago offers 48 air-conditioned accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Flores hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

During your stay at Hotel Casona del Lago, you're just a quick walk from Maya Mall. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Las Ninfas
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • Just a 3-minute walk from Maya Mall and 4 minutes on foot from Central Park
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Casona del Lago. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Flores hotel.

Las Ninfas – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
A complimentary food shopping service is offered and room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Las Ninfas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casona del Lago

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Casona del Lago offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Casona del Lago
Casona del Lago Santa Elena
Hotel Casona del Lago
Hotel Casona del Lago Santa Elena
Casona Del Lago Flores
Hotel Casona Lago Santa Elena
Hotel Casona Lago
Casona Lago Santa Elena
Casona Lago
Hotel Casona del Lago Hotel
Hotel Casona del Lago Flores
Hotel Casona del Lago Hotel Flores

Hotel Casona del Lago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 228 reviews
Rating 8 - Good. 69 out of 228 reviews
Rating 6 - Okay. 14 out of 228 reviews
Rating 4 - Poor. 6 out of 228 reviews
Rating 2 - Terrible. 3 out of 228 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
This was a very pleasant hotel in Flores. Beautiful views of the lake and a lovely setting. Staff helpful and happy. Location was excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little place
The hotel is a short walk to the island of flores, restaurants and shops. It sots on the banks of the lake so it has a lovely view. The room itself was comfy and spacious. Good choice of breakfast in the morning. Great little pool to chill too after a long day out
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Dulce, Fostoria

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Room service and the service at the restaurant was awful .. dirty dishes everywhere.. I like the hotel but I was expecting more
Stayed 1 night in Dec 2024

10/10 Excellent

Abtin

Stayed 1 night in Dec 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were kind and accommodating. The front desk staff helped us several times with transportation - called a water taxi for us to explore other areas that weren’t accessible by tuk tuk or taxi, arranged transportation to Tikal, and to and from the airport. Beautiful views, great breakfast included with your stay, nice balconies attached to rooms, clean space.
Stayed 3 nights in Nov 2024

8/10 Good

Susan

Travelled with partner
Easy walk to Flores, nice breakfast, and pool, the pool was a great relief after walking and hiking. Food options are wonderful in Flores as well as the hotel
Stayed 3 nights in Nov 2024

6/10 Okay

Mynor

Travelled with family
The hotel was ok for 1 night stay but Tv didn’t work, wasn’t clean, I found a bug in the bed and have a funny smell
Stayed 1 night in Oct 2024

10/10 Excellent

Jairo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Nov 2024

8/10 Good

Korynth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place , quiet , delicious breakfast with a view
Stayed 1 night in Sep 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Aug 2024

10/10 Excellent

HOMERO

Liked: Cleanliness, staff & service, property conditions & facilities
Service and Staff were very good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Norman, Spanish Lookout

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location by the lake
Stayed 1 night in Aug 2024

10/10 Excellent

Filadelfo

Travelled with partner
Liked: Amenities
Todo
Stayed 4 nights in Jun 2024

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Jacinto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the style of the building, for seniors should be assigned rooms easy to get in...not to much stairs...
Stayed 2 nights in Jun 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The staff was very helpful. The view of the lake was awesome. The hotel was quiet and peaceful overall. We could hear loud club music from another hotel or restaurant nearby but I was still able to sleep. An easy 10 minute walk to restaurants on Flores island. They let us check out late which was very helpful. Would recommend this hotel to anyone!
Stayed 1 night in Apr 2024

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Especially Milton and Herbert!
Stayed 2 nights in Apr 2024

2/10 Terrible

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property lake front.
Stayed 1 night in Feb 2024