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Peten Esplendido Hotel and Conference Center

3.0 star property

Choose dates to view prices

Photo gallery for Peten Esplendido Hotel and Conference Center

Terrace/patio
Interior
Deluxe Double Room Single Use, 1 Bedroom | Premium bedding, Tempur-Pedic beds, individually furnished, desk
Interior
Lake view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
1 calle 5-01 Santa Elena de la Cruz, Zona 1, Flores, Guatemala, 17001
  • Maya Mall
    ‪1 min walk‬
  • Flores Dock
    ‪11 min walk‬
  • Las Guacamayas Biological Station
    ‪12 min walk‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Triple Room

Premium bedding, Tempur-Pedic beds, individually furnished, desk

Deluxe Triple Room

  • 20 sq m
  • Lake view
  • Sleeps 4
  • 1 Single Bed, 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double Room Single Use, 1 Bedroom

Deluxe Double Room Single Use, 1 Bedroom | Premium bedding, Tempur-Pedic beds, individually furnished, desk

Deluxe Double Room Single Use, 1 Bedroom

  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, Tempur-Pedic beds, individually furnished, desk

Standard Double Room, 2 Double Beds

  • 20 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double or Twin Room, 1 King Bed

Deluxe Double or Twin Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, individually furnished, desk

Deluxe Double or Twin Room, 1 King Bed

  • Lake view
  • Sleeps 3
  • 1 King Bed

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About this property

Peten Esplendido Hotel and Conference Center

Lakefront hotel with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a poolside bar, a business centre and conference space.
Peten Esplendido Hotel and Conference Center offers 62 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to balconies. This individually furnished accommodation includes desks. Tempur-Pedic beds feature premium bedding. Televisions come with cable channels.

Bathrooms include a shower. This Flores hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Peten Esplendido Hotel and Conference Center, you're just a quick walk from Maya Mall. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at El Mirador
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Maya Mall and Central Park
Peten Esplendido Hotel and Conference Center offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2476 square feet (230 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Peten Esplendido Hotel and Conference Center.

Smoking is allowed in designated areas at this 3-star Flores hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 9:00 AM.
El Mirador – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: GTQ 60 for adults and GTQ 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Mirador

Things to do

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,476 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Peten Esplendido Hotel and Conference Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GTQ 800 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GTQ 60 for adults and from GTQ 50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Peten Esplendido
Peten Esplendido Hotel
Peten Esplendido Hotel Santa Elena
Peten Esplendido Santa Elena
Best Western Peten Esplendido Hotel Flores
Best Western Peten Esplendido Hotel
Best Western Peten Esplendido Flores
Best Western Peten Esplendido
Best Western Peten Esplendido Hotel
Hotel Best Western Peten Esplendido Hotel & Conference Center
Peten Esplendido Hotel Conference Center
Best Western Peten Esplendido Hotel Santa Elena
Best Western Peten Esplendido Santa Elena
Best Western Peten Esplendido Hotel Conference Center
Best Western Peten Esplendido
Best Western Peten Esplendido
Peten Esplendido Hotel Conference Center
Peten Esplendido Hotel and Conference Center Hotel
Peten Esplendido Hotel and Conference Center Flores
Peten Esplendido Hotel and Conference Center Hotel Flores

Peten Esplendido Hotel and Conference Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 60 out of 199 reviews
Rating 8 - Good. 70 out of 199 reviews
Rating 6 - Okay. 38 out of 199 reviews
Rating 4 - Poor. 19 out of 199 reviews
Rating 2 - Terrible. 12 out of 199 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

GRACELIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, had a beautiful view, nice pool to enjoy as well as air-conditioning. Staff was friendly and helpful. Worth the price!
Stayed 2 nights in Nov 2024

8/10 Good

Edel, San Ignacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were very nice and helpful. Location of property is convinced because it’s around the mall, restaurants and walking distance from the island. The only issue was the wifi not working properly. But I Would definitely stay here again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!! WiFi connection is horrible to slow !!!
Stayed 1 night in Sep 2024

4/10 Poor

Carla

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in desperate need of an update. Check in was good, the rooms were on second floor and he reserved two double beds. Extremely tight quarters. Beds were comfortable but having two adults and two kids in the room was suffocating. Bathroom needs a thorough cleaning and towels were sketchy. Our TV and the majority of the outlets did not work and we did have a couple of power outrages but it came back after approximately 6-10 minutes. Shower pressure was also an issue. There is a on-site restaurant that was pleasant food and portions were great. There is parking but you have to ask reception to unlock chain since parking is not next to hotel. Hotel location is across from the island.
Stayed 2 nights in Jun 2024

10/10 Excellent

mynor

Stayed 1 night in Jun 2024

6/10 Okay

Sandra

Ants was in the room 😊
Stayed 1 night in May 2024

10/10 Excellent

Elke

Travelled with group
Liked: Staff & service
Staff is so friendly, helpful. Food is allowed in swimming pool area...huge plus. Rooms are average but decent. Great air conditioning. Restaurant has great prices. Would stay again
Stayed 4 nights in Apr 2024

8/10 Good

Marguerite

Liked: Cleanliness, staff & service, amenities
Beautiful site at edge of lake, great view. Beds were comfortable. A/C worked well- a real comfort on the 100 degree days we were there. Pleasant pool. Staff were pleasant, especially the dining room staff, who worked overtime for our large group with early breakfasts and late dinners. Some of our group had rooms that needed some maintenance, especially with water pressure issue, but water was fine in mine. Anyone with mobility issues should know there is no elevator to the 2nd and 3rd floors. The area directly around the property doesn’t have much of interest, but it’s a short walk across the bridge to the main part of town with lots of restaurants, shops, views, activities.
Stayed 1 night in Apr 2024

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, property conditions & facilities
Staff treat her very good
Stayed 1 night in Apr 2024

10/10 Excellent

yessenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to be with an amazing view of the Island.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Imelda

Stayed 1 night in Feb 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 1 night in Feb 2024

10/10 Excellent

Mario, UPLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2024

4/10 Poor

Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Oswald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bad thing was that there was a bad smell coming out of the washbasin.
Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Emilia Andrea

Stayed 5 nights in Nov 2023

10/10 Excellent

Francisco, GUA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, bien ubicado y personal amable.

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Carlos

Stayed 3 nights in Jul 2023

10/10 Excellent

DMITRY

Stayed 2 nights in Apr 2023