We recently stayed here and had some issues during our visit. First, the communication was lacking, response times were slow, and we felt there was a lack of clarity about certain details. it’s a very different experience than what we expected from a traditional hotel stay. The décor was also odd—there were not alive orchids placed around the property. On the positive side, they did provide a pack ‘n play, although the listing mentioned it would be a crib, so that was a little misleading. The location wasn’t ideal for us, it's not in the most convenient area unless, like us, you’re visiting family. Overall, it worked for our purpose, but I wouldn’t recommend this property for someone looking for a true hotel experience. There are definitely areas that could use improvement.