8/10 Hyvä
Chris H.
14.10.2024
Overall good but still lacking
We have stayed at this property for 12+ years but never this particular unit. We would not stay in this unit again. First issue was that when we originally booked there was chair service included like in many other units. When we arrived we were told this was no longer true. We contacted the property manager to inquire and were told we needed to produce photos of the property description of when we booked. Lesson learned we will do that from now on. The chair service ended up costing us an additional $200 out of pocket. The chair service owner was fantastic and worked with us to enjoy our stay despite issues with Vacasa.
The room was mostly clean. However the area rugs were stained horribly. You could tell they once were light colored but now are almost dark gray with dirt and stains.
Overall it was a nice room and mostly clean but due to our issues we will likely not book with Vacasa again nor stay in this unit. We will continue to stay at the property with other units and property booking managers.
Chris H.
Yöpyi 8 yötä lokakuussa 2024