2/10 Terrible
May Agnes Dewar
Travelled with family
30 Nov 2024
The hotel was disgusting, the entrance was filthy, room we were allocated had door handle hanging off it looked like someone had tried to gain access. The room was filthy, fridge door had a line of thick debris, curtains were hanging off, chair was in a poor state of repair, table was dirty and had been repaired with tacks and surface had numerous uneven places where material had been worn away.
On speaking to the manager he gave us another room although that was slightly better someone had been smoking in it and everything smelt of smoke, one of us has asthma so this was not acceptable.
The area surrounding the hotel is full of homeless people who pestered everyone for food and money the area was not safe.
We eventually booked into another hotel at a cost of 500€
The manager did offer alternative accommodation after we had booked another ourselves, the alternative was the same poor quality and in the same area.
I have taken pictures of inside the room and will be happy to forward them.
We have used Expedia many times and this is the first time we have had to complain but you need to look at this property IMMEDIATELY.
May Agnes Dewar
Stayed 4 nights in Nov 2024