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INNSiDE by Meliá Frankfurt Ostend

4.0 star property

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Photo gallery for INNSiDE by Meliá Frankfurt Ostend

Free minibar, in-room safe, desk, laptop workspace
Front of property
Free minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Parking available

Explore the area

Map
Hanauer Landstrasse 81, Frankfurt, Hessen, 60314

Room options

View all photos for The Loft

Free minibar, in-room safe, desk, laptop workspace

The Loft

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Innside Premium Room (2 adults + 1 child)

Free minibar, in-room safe, desk, laptop workspace

The Innside Premium Room (2 adults + 1 child)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Loft (2 adults + 1 child)

Free minibar, in-room safe, desk, laptop workspace

The Loft (2 adults + 1 child)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Innside Room - Extra Space (2 adults + 1 child)

Free minibar, in-room safe, desk, laptop workspace

The Innside Room - Extra Space (2 adults + 1 child)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for The Innside Room- Extra Space

Free minibar, in-room safe, desk, laptop workspace

The Innside Room- Extra Space

  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for The Innside Premium Room (3 adults)

Free minibar, in-room safe, desk, laptop workspace

The Innside Premium Room (3 adults)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Loft (3 adults)

Free minibar, in-room safe, desk, laptop workspace

The Loft (3 adults)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Innside Room

Free minibar, in-room safe, desk, laptop workspace

The Innside Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Innside Room - Extra Space (3 adults)

Free minibar, in-room safe, desk, laptop workspace

The Innside Room - Extra Space (3 adults)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for The Innside Premium Room

Free minibar, in-room safe, desk, laptop workspace

The Innside Premium Room

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

INNSiDE by Meliá Frankfurt Ostend

Hotel with a full-service spa, near Römerberg
This smoke-free hotel features a full-service spa, a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
INNSiDE by Meliá Frankfurt Ostend offers 168 air-conditioned accommodations with free minibar items and minibars. 40-inch LCD televisions come with pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at INNSiDE by Meliá Frankfurt Ostend. During your stay, you're just a quick walk from European Central Bank. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Stock Avenue 81
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute drive from MyZeil and a few minutes from Römerberg
  • Pets welcome for a fee
INNSiDE by Meliá Frankfurt Ostend offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at INNSiDE by Meliá Frankfurt Ostend. For a fee, parking is available.

This 4-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to noon.
Stock Avenue 81 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 22 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stock Avenue 81

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LCD TV
  • Pay films

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.5 for children
  • Self-parking fee: EUR 22.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

INNSIDE Meliá Frankfurt Ostend Hotel
INNSIDE Meliá Frankfurt Ostend
Innside Frankfurt Ostend
Innside by Melia Frankfurt Ostend
INNSIDE by Meliá Frankfurt Ostend Hotel
INNSIDE by Meliá Frankfurt Ostend Frankfurt
INNSIDE by Meliá Frankfurt Ostend Hotel Frankfurt
Innside Frankfurt Ostend
INNSiDE by Melia Frankfurt Ostend
INNSiDE by Meliá Frankfurt Ostend Hotel
INNSiDE by Meliá Frankfurt Ostend Frankfurt
INNSiDE by Meliá Frankfurt Ostend Hotel Frankfurt

INNSiDE by Meliá Frankfurt Ostend Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 294 out of 454 reviews
Rating 8 - Good. 115 out of 454 reviews
Rating 6 - Okay. 23 out of 454 reviews
Rating 4 - Poor. 12 out of 454 reviews
Rating 2 - Terrible. 10 out of 454 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Isaac

Travelled with family
I appreciate a “green” hotel, but appears to be cold, the room does not Have an actual lounge chair. Very uncomfortable, specially if you stay several days. Not going back there
Stayed 3 nights in Dec 2024

10/10 Excellent

Chloe

Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and nice breakfast/bar area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to shopping, transportation. Clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

linda

Stayed 4 nights in Dec 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised by the high quality of everything, including the staff. Would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easily accessible
Stayed 1 night in Nov 2024

10/10 Excellent

dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. easy access to bus and bahn
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, closer to subway station.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andres

Stayed 1 night in Sep 2024

8/10 Good

Faina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, 15 min walk to tourist area, little far. Clean, safe area. Would be nice to have tea pot in the room
Stayed 3 nights in Oct 2024

10/10 Excellent

aibek

Stayed 3 nights in Sep 2024

10/10 Excellent

Kira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was amazing, and the reception staff was very understanding and accommodating with an early check-in after an overnight flight. Good-sized clean and cozy room. It was a perfect and comfortable stay. Thank you!
Stayed 1 night in Sep 2024

6/10 Okay

Leonard

Business traveller
Liked: Cleanliness, property conditions & facilities
hotel review Melia Innside Frankfurt
The biggest let down of this hotel was the unavailability of a kettle in the room. The guest need to carry hot water themselves from the cafe at ground level. Location is a little far from city center. Staff are overall pleasant and accommodating to request, even the staff at the cafe are stunned that the guests are not provided a kettle. I worry for the guests coming in during winter season.. The DM store and supermarket downstairs are plus points for this hotel though
Stayed 7 nights in Sep 2024

6/10 Okay

Valeria

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room temperature was too low for September. You could not set a temperature higher than 24 degrees and even with the ventilation off, there was cold air. At 24 degrees there was cold air conditioning, especially in the early morning and in the evening. Staff changed my room at my request very kindly, but the problem remained . Very positive impression for the
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley, Junction City

Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly and welcoming staff. Personally, I did not enjoy Frankfurt but I did enjoy staying at this hotel and will do so again if I am ever in Frankfurt again.
Stayed 6 nights in Jul 2024

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Philipp

Stayed 1 night in Jul 2024

10/10 Excellent

Carl, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2024

10/10 Excellent

Kingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 2 nights in Jun 2024