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Hotel Imperial

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Photo gallery for Hotel Imperial

Exterior
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Spa
Lobby
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Sophienstrasse 40, Frankfurt, HE, 60487

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Economy Single Room

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Comfort Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Imperial

Hotel with a 24-hour front desk, near Festhalle Frankfurt
Self parking, a 24-hour front desk and a computer station are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a TV in a common area are on-site.
Hotel Imperial offers 68 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. 43-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Imperial. During your stay, you're just a quick walk from Leipziger Strasse. Features include free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • Just a 2-minute drive from Festhalle Frankfurt and a few minutes from Skyline Plaza
  • Dogs welcome for a fee
Hotel Imperial offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. Hotel Imperial also features room service (during limited hours), a front desk safe, and a television in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.
Room service (during limited hours) is available.

Languages

Afrikaans, Arabic, English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 17.50 per day)
  • Limited on-site parking

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 10 for adults and EUR 5 for children

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 15.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Self-parking fee: EUR 17.50 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 15 per night
  • Facilities fee: EUR 9.90 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novum Business Hotel Imperial Frankfurt Messe
Novum Business Imperial Frankfurt Messe
Novum Hotel Imperial Messe
Novum Imperial Messe
Novum Hotel Imperial Frankfurt Messe
Novum Imperial Frankfurt Messe
Hotel Imperial Hotel
Hotel Imperial Frankfurt
Hotel Imperial Hotel Frankfurt
Novum Hotel Imperial Frankfurt Messe

Hotel Imperial Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 227 out of 1024 reviews
Rating 8 - Good. 457 out of 1024 reviews
Rating 6 - Okay. 210 out of 1024 reviews
Rating 4 - Poor. 82 out of 1024 reviews
Rating 2 - Terrible. 48 out of 1024 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

David, Taylorsville

Business traveller
Liked: Staff & service, amenities
Great location if you have business in Bockenheim or Westend of Frankfurt. Walkable to the Univeristy of Frankfurt. One of the two affordable hotels in that area and the only one I have found that still offers breakfast. The breakfast is good. Continental. Staff is professional: the front desk manager spoke at least German and English, perhaps other languages as well. So, international guests would feel welcomed. Rooms are a bit dated but bathrooms and some other aspects of the rooms have been updated. Rooms are also spacious by European standards. The hotel certainly has some “faded glory” vibes, but it is a good place to stay if you need a place to rest, have breakfast and get to work the following morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Justo, Weston

Stayed 3 nights in Sep 2024

6/10 Okay

Edgars

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not good staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

4/10 Poor

Elise

Travelled with family
Disliked: Staff & service
Good central location for exploring and meals. Front desk staff not overly friendly. Smoked and chatted all night outside rooms on the back, making it hard to sleep or keep window open.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Cherry Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The people are very nice
Stayed 7 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

diane, Middlesbrough

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff where unfriendly and not helpful at all.
Stayed 1 night in Jun 2024

8/10 Good

Jack

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Would have preferred more options for breakfast, but the facilities and surrounding areas are lovely. Staff are extremely helpful.
Stayed 4 nights in Jun 2024

4/10 Poor

Charlie

Stayed 1 night in Jun 2024

10/10 Excellent

Paola

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so nice
Stayed 1 night in Jun 2024

10/10 Excellent

PATRICIA A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and socialable
Stayed 6 nights in May 2024

2/10 Terrible

Matthew

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No blind or curtain in my room
My bedroom's blind was broken so broad daylight and sun came into the room at 4am. I spoke to reception the night before asking how to work the blind and they said it was broken. The window was very big, almost the size of a double bed. I asked how they could sell a room without a blind or curtain and their answer was they were waiting for the engineer to fix it. They were fully booked so couldnt change my room. At 4am, my room was in bright daylight. At 7am I went to reception and they said nothing they can do. So I showed them a photo, said I'd put it on the review, and only then did they offer to change my room. I asked for a refund too and their answer was "I'm not sure". At 10am I went into the new room they had given me, opened the door, and a man was still showering in there. So the room they switched me to wasn't vacant. I apologised to the poor guy who's room I entered and they then switched me to a 3rd room that was fine. Conclusion: It wasnt until II said I would put a photo of it on the review that they tried to help. I was at a trade fair with meetings all day, and to be woken up at 4am is not acceptable. If the hotel chooses to read this, I would expect a full refund at the very least.
Stayed 2 nights in May 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, enjoyable area.
Clean, spacious, and enjoyed the area. Lots of eating options, shops and a supermarket nearby. Transport easily accessible. Gardens close by. Arrived early, and the front desk checked me in straight away. Friendly, helpful. Would stay again in Frankfurt.
Stayed 2 nights in Feb 2024

8/10 Good

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
We stayed here during our visit to the Frankfurt Christmas markets and hotel was nice, very close to the city centre, supermarket round the corner and close to the tram. Breakfast buffet was simple and but did the job, fulfilling. Staff very quick to check us in, very friendly. I would recommend this hotel if going for the weekend
Stayed 2 nights in Dec 2023

8/10 Good

Graham

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Gary Francis

Travelled with family
laura was the only staff that was help.
Stayed 6 nights in Nov 2023

2/10 Terrible

SCOTT

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 6 nights in Nov 2023

10/10 Excellent

Craig, Omaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Great location. Close to the Goethe University, the Palm Garden, and shopping and food on Leipziger Strasse. Also close to U-Bahn connections (about 4 blocks).
Stayed 5 nights in Oct 2023

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff friendly. Room clean. Breakfast very good, variety choices.
Stayed 5 nights in Sep 2023

6/10 Okay

Colin

Liked: Cleanliness
Was nice clean room, but lift didn't always work the whole time there. Lot of stairs to walk on the 6th floor.
Stayed 2 nights in Aug 2023

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Friendly staff
Friendly staff, able to leave bags safely. Breakfast was good and choices available. Beds were uncomfortable and there was one rubbish flat pillow on the beds, we asked for another pillow and they didn't have any for us so they gave us one extra duvet between three of us which wasn't much help. Although the room was clean there was a cockroach on the bathroom floor one morning! The electrics flickered and some light bulbs were broken and buzzed. We were a group of three adults and the bed was set up on the sofa bed which was very hard and the slats made lots of noise. There were only two cups/glasses in our room and they weren't washed or changed daily.
Stayed 4 nights in Aug 2023

2/10 Terrible

Piotr

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023