6/10 Okay
Christopher
27 Apr 2025
Liked: Cleanliness
Disliked: Staff & service
Mediocre at best
Check in was a fiasco. You are essentially on your own as the person who is supposed to check you in is also making drinks at the busy bar. There was a huge line as a result.
The rooms have an odd design with raised platform around the bed making it seem like the bed is in the floor. The tv is about a foot above the bed making it even more cramped. Half of the body wash and shampoo didn’t even work. We tried the bar on the 6th floor and the service was awful. Was there for close to an hour after they served the first drink and no one even bothered to check back in. I wanted some food and another drink. Guess they didn’t need the business. Good luck to complain to anyone as there are no phones in the rooms and no real front desk other than the bar.
The one highlight is that this place is near the old town and right in the middle of the shopping district. And the rooms didn’t seem dirty or anything so kudos to the cleaning staff.
They claim a lot about eco friendliness yet their windows are sealed causing you to rely on air conditioning when it is 50 degrees outside. But the good thing is that the air conditioner does work quite well. I was actually cold while sleeping.
While I am sure there are far worse hotels in Frankfurt this one at best is mediocre.
Christopher
Stayed 1 night in Apr 2025