Select MS Charles Dickens - Frankfurt - Reviews, Photos & Rates

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Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub
Bar
Spa
Gym
Breakfast included
Laundry

Explore the area

18 Untermainkai, Docked on the river, Frankfurt, 60329

Römerberg
‪9 min walk‬
Frankfurt Christmas Market
‪11 min walk‬
Alte Oper
‪15 min walk‬
Frankfurt (FRA-Frankfurt Intl.)
‪23 min drive‬

Room options

Frette Italian sheets, premium bedding, in-room safe, desk

Standard Double Room, 1 Queen Bed, City View

City view
15 sq m
Sleeps 2
1 Queen Bed

Comfort Double or Twin Room, 1 Queen Bed, City View

City view
15 sq m
Sleeps 2
1 Queen Bed

Business Suite, 1 Queen Bed, Balcony, City View

City view
26 sq m
Sleeps 2
1 Queen Bed

Standard Double or Twin Room, 1 Queen Bed, River View

River view
15 sq m
Sleeps 2
1 Queen Bed

Comfort Double or Twin Room, 1 Queen Bed, River View

River view
15 sq m
Sleeps 2
1 Queen Bed

Business Suite, 1 Queen Bed, Balcony, River View

River view
26 sq m
Sleeps 2
1 Queen Bed

Similar properties

Pool
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

2 May - 3 May

About this property

Select MS Charles Dickens - Frankfurt

Hotel with free breakfast, a short walk to Römerberg

A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site.

Select MS Charles Dickens - Frankfurt offers 76 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Frankfurt hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna.

During your stay at Select MS Charles Dickens - Frankfurt, you're just a quick walk from Römerberg. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.

Free continental breakfast served daily
Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes a gym and a sauna
Within a 15-minute walk of Römerberg and Frankfurt Christmas Market

Select MS Charles Dickens - Frankfurt offers its guests Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Select MS Charles Dickens - Frankfurt.

Smoking is allowed in designated areas at this Frankfurt hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Languages

English, German, Russian, Turkish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
Offsite parking available (EUR 6 per night); discounts available

Food and drink

Free continental breakfast available daily 6:30 AM to 9:30 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Things to do

Gym
Hot tub
Library
Sauna

Family friendly

Free cot
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

1,184 square feet of conference space
Meeting room

Outdoors

Terrace

Spa

Sauna
Spa services

Accessibility

Lift

Room amenities

Bedroom

Free cot
Frette Italian sheets

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker

Air conditioning
Desk
Heating
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Lindleystraße 7.]

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Please be advised that this property is a boat and not a standard hotel.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Nearby parking fee: EUR 6 per night (230 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The check-in location differs from the property location. To check in, guests will need to go to Lindleystraße 7.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Select MS Charles Dickens Frankfurt Hotel

Select Charles Dickens Hotel

Select MS Charles Dickens Frankfurt

Select Charles Dickens

Select MS Charles Dickens - Frankfurt Hotel

Select MS Charles Dickens - Frankfurt Frankfurt

Select MS Charles Dickens - Frankfurt Hotel Frankfurt

Select MS Charles Dickens - Frankfurt Reviews

7.4

Good

8.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8/10 Good

Georgina

12 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Difficult to find entrance no sign on street

Great food very comfortable and romantic. We had a problem getting on our luggage as the taxi man very unhelpful and was not able to take us down to the boat so had to drag cases through bushes down steps which was very uncomfortable.

Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller

9 Jan 2020

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I was moved by Expedia from a 5 star boat to a boat that was furnished and looked and sounded like a P and O Cross channel ferry for the sand money !

Stayed 1 night in Jan 2020

8/10 Good

Vipul

19 Jan 2019

Liked: Cleanliness, property conditions & facilities

Housekeeping was poor specially replacement/refilling of toiletries and tea/coffee pouches. Wifi was bit of a problem but the manager solved it personally for me. It reoccurred later.

Stayed 4 nights in Jan 2019

8/10 Good

Carsten

14 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

26 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall enjoyed our 3 night stay on the Charles Dickens, the experience was marred by the location of the boat, it should have been moored within walking distance of Christmas Market but unfortunately was moved to a good distance outside the Christmas Market area, located in an industrial dock area. Paid for a river view, got a view of a cement works. We were advised that VIP cars would be laid on to transport us into town, that turned out to be 2 mini buses with limited availability

Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

9 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt winter break

Very friendly and helpful staff. Good breakfast. Quiet. Easy access to Frankfurt by taxi or local underground (the boat had been moved for our visit from its normal mooring and therefore was slightly out of town). Very good value for money overall

Stayed 3 nights in Nov 2018

8/10 Good

Rowland

9 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and hospitality great breakfast

The hotel facilities were good, the staff were most helpful, the breakfast was very good, and the staff were very helpful serving items to order such as omelets, along with coffee and tea, all were to a good standard and good portions. We were advised of a change of mooring position from the usual place due to the fire service checking the river bed for unexploded bombs from WW2, a very necessary activity even after 74 years! Whilst the harbor area is not the most idyllic, it certainly was not that bad and an easy walk along the river bank to by the ECB and many bars/restaurants. The ship was kept to a good standard and all the staff were well most helpful and accommodating and polite. We would return again

Stayed 3 nights in Dec 2018

8/10 Good

Ashley

5 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely ship in a poor location. Shame..!

Booked this due to dock location but was later advised this had moved due to dredging work on the river. This was totally untrue and established that they have NEVER docked at the Main Nizza. Apparently they're not permitted to dock there due to local competition. It would have been ideal. The ship was docked in Osthafen which is literally an industrial area and our outlook was over a skip recycling centre and a cement works. It was awful. Almost 2 miles from original dock area. The ship itself is lovely and plush. Our room had a small balcony but beware there are some without and the rooms are smaller. Well equipped with great shower. This ship normally operates as a mini cruise but had been sold off as a hotel. Very nice experience in all but for the awful location. Staff superb. Great breakfast. A beer in the bar costs €7.50. A taxi to old town would cost €20. A taxi from airport I would estimate at €55. There is a train station close by.

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

3 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Markets

Great Hotel/ship, however the location wasn't great due to the ship having to be moved from it's normal berth, which is in a great location! Arrangements were made to taxi us around at the hotels expense due to the temporary inconvenience.Very helpful staff. Would recommend this hotel.

Stayed 2 nights in Nov 2018

4/10 Poor

Scarlett S

2 Dec 2018

Liked: Staff & service

DO NOT STAY AT THIS HOTEL

hotel is parked in an isolated area across from a construction company that works all night. Yasin, manager emailed as compensation for the bad area, CD would provide rides to anywhere within 2 km, BUT not so. Yasin is very difficult to deal with. Taxis would not come to the location. Breakfast was ok, service was lacking, if you want coffee be prepared to wait and wait. other meals had very limited menu and food was not of high quality. Drivers did take guest to and from hotel to the central station, one drive with glasses was rude, the other tall slender drive is very nice. Bathroom shower did not drain, flood bathroom and entry both days. Problem reported day 1 and day 2, but nothing done to fix the problem. Ladies at the front desk semi helpful and both very nice. WiFi available for only certain devices.... IPhone will NOT connect to wifi and most PC laptops will not connect. Very few TV channels, all News. Movie selections contains 6 old movies. DONOT STAY HERE

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Travelled with partner

2 Dec 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very helpful and nice. They bend over backward to make sure we had everything we need. would gladly stay again.

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

1 Dec 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Boat had moved from just outside town centre to just opposite the biggest cement factory in the area, so view a bit rubbish on one side the other side was a warehouse, so not the best position for views. In general a good stay, but would have preferred a hotel. Staff were very great. Coffee was rubbish to get a decent coffee, you had to pay, not what l would have expected on a five star establishment.

Stayed 5 nights in Nov 2018

10/10 Excellent

Rachel

30 Nov 2018

Wondering what boat and Service

Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

30 Nov 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was an unusual experience due to the location of the boat moving to an industrial area but the staff made their best efforts to make up for that fact. My first room felt a bit cave-like but upon request I was moved to a river-view room which was very lovely. I am sure that the hotel will be getting some fairly critical reviews during this time but I really felt that they tried to make it the best possible experience for this traveler.

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

26 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accomodation, it was a shame the boat had to dock in another port, if it was closer to old town as planned it would have been perfect. The company tried their best to accomodate all their guests with the shuttle service. The man on the desk the night we arrived was super helpful and helped us so much and made it a great stay.

Stayed 2 nights in Nov 2018

2/10 Terrible

Frankfurtdicken, Usa

23 Nov 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would not recommend. If you have reservations I would cancel them. Issues with my late November 2018 stay include: Location: the new location is TERRIBLE. it an industrial/warehouse/shipping area. The city view side of the ship faces a wall. We booked a suite so had about 6 inches space where we could also see care tires. If you are in a standard room - it’s a wall. If you pay extra for river view you get an amazing view of garbage, dirt pile, and warehouses. The company (Y.C.) knew there would be a location change about a week before my stay, and emailed me, promising to make it right by offering 24 hour vip car service. They sent an email apologizing and saying they’d do everything they could to make it right. The boat has historically been in a very convenient (and beautiful park-like location), but was moved to an area with medium pollution and industry. The 24/7 on demand car service was supposed to be an apology. When I went to take advantage, I was told it’s between 7am and 11am and then 4 pm to 10, with limited stops (McDonald’s is one of them) and hourly service. Not on demand and only goes to limited places. It was actually not available when we needed it. We were told where to find the closest train stop or we could “just cancel” (this is after we had stayed one night, with one to go, and wanted to take advantage of this “apology” service). The manager Y.C. was very surly when I reminded him this “vip car” service was an apology for the location change.

Stayed 2 nights in Nov 2018

10/10 Excellent

Rebecca

21 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best nights in Frankfurt

Wonderful staff, beautiful accommodations, fabulous stay!!! Food was tremendous. Would love to return!!

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

10 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not realise that the hotel was on a ship! :)

Fantastic stay. Clean, comfortable and friendly. Reccomend it to anyone!

Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

16 Jan 2020

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Business traveller

10 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice to stay on this Beautiful ship and Wake up with the view of the river Main. I will for sure chose this for next trip to Frankfurt. Very comfortable beds and breakfast has all you can ask for.

Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

2 Apr 2019

Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Nov 2018

10/10 Excellent

Thomas

16 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bästa hotellupplevelsen i Frankfurt

Fantastisk upplevelse på denna mysiga båt, med förstklassig service, allt man önskar till frukost, fräsch och fint. Jag är mycket nöjd och överraskad och kommer definitivt återvända när jag är i Frankfurt. Tyst och fint läge med promenadavstånd till både mässa (ca 30 min) och centrum (ca 10 min).

Stayed 2 nights in Jan 2019

10/10 Excellent

Annette

12 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supernöjd

Bra läge, omtänksam personal, mysig bar och bra frukost, jag är supernöjd!

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

11 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

11 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

予約時に良く確認していなかったので、ホテルを見つけるのに苦労しましたが、最初から確認していれば、何ら問題ないです。マイン川に浮かぶ船に宿泊したことは、良い思い出です！

Stayed 3 nights in Jan 2019

Select MS Charles Dickens - Frankfurt

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Photo gallery for Select MS Charles Dickens - Frankfurt

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Double Room, 1 Queen Bed, City View

Standard Double Room, 1 Queen Bed, City View

View all photos for Comfort Double or Twin Room, 1 Queen Bed, City View

Comfort Double or Twin Room, 1 Queen Bed, City View

View all photos for Business Suite, 1 Queen Bed, Balcony, City View

Business Suite, 1 Queen Bed, Balcony, City View

View all photos for Standard Double or Twin Room, 1 Queen Bed, River View

Standard Double or Twin Room, 1 Queen Bed, River View

View all photos for Comfort Double or Twin Room, 1 Queen Bed, River View

Comfort Double or Twin Room, 1 Queen Bed, River View

View all photos for Business Suite, 1 Queen Bed, Balcony, River View

Business Suite, 1 Queen Bed, Balcony, River View

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About this property

Select MS Charles Dickens - Frankfurt

Languages

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Select MS Charles Dickens - Frankfurt Reviews

Reviews

Good

8.6/10

8.0/10

7.0/10

8.2/10

Reviews

8/10 Good

Georgina

Difficult to find entrance no sign on street

Georgina

2/10 Terrible

Verified traveller

Verified traveller

8/10 Good

Vipul

Vipul

8/10 Good

Carsten

Carsten

8/10 Good

Verified traveller