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Novotel Freiburg am Konzerthaus

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Freiburg am Konzerthaus

Indoor pool
Reception
Front of property – evening/night
Property amenity
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
Konrad Adenauer Platz 2, Freiburg im Breisgau, BW, 79098
  • Goethe Institute
    1 min walk
  • Freiburg Concert Hall
    1 min walk
  • Blue Bridge
    3 min walk
  • Basel (BSL-EuroAirport)
    52 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, desk, blackout curtains

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, minibar, desk, blackout curtains

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout curtains

Superior Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Hypo-allergenic bedding, minibar, desk, blackout curtains

Standard Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout curtains

Superior Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout curtains

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, desk, blackout curtains

Superior Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Room

Mercure Hotel Freiburg am Munster

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1000)
The price is €141
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Mercure Hotel Freiburg am Munster

About this property

Novotel Freiburg am Konzerthaus

Hotel in Freiburg im Breisgau with full-service spa and 24-hour front desk
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Novotel Freiburg am Konzerthaus offers 219 accommodations with minibars and a hairdryer. Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

This Freiburg im Breisgau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Novotel Freiburg am Konzerthaus. During your stay, you're just a quick walk from Southern Black Forest Nature Park. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Southern Black Forest Nature Park and Goethe Institute
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Freiburg am Konzerthaus offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2885 square feet (268 square metres) and includes conference space. The business-friendly Novotel Freiburg am Konzerthaus also features a terrace, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star Freiburg im Breisgau hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
La Rotonde – On-site restaurant.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 27 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Rotonde

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,885 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Covered self-parking fee: EUR 22 per day
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number DE120493093

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Freiburg am
Freiburg Novotel
Freiburg Novotel am Konzerthaus
Novotel am Konzerthaus
Novotel am Konzerthaus Hotel
Novotel am Konzerthaus Hotel Freiburg
Novotel Freiburg
Novotel Freiburg am Konzerthaus
Novotel Freiburg Konzerthaus
Novotel Konzerthaus Freiburg
Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau
Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Hotel Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Freiburg im Breisgau Novotel Freiburg am Konzerthaus Hotel
Novotel Freiburg am Konzerthaus Hotel
Hotel Novotel Freiburg am Konzerthaus
Novotel Freiburg am Konzerthaus Hotel
Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau

Novotel Freiburg am Konzerthaus Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 374 out of 1000 reviews" "
Rating 8 - Good. 449 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Rafael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and confortable
Stayed 3 nights in Jul 2024

10/10 Excellent

Edward

Stayed 3 nights in Aug 2024

10/10 Excellent

Kelechi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation at a very convenient place
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Shizuko

Business traveller
Liked: Cleanliness, staff & service, amenities
I hope the elevator shaft would be repaired soon. Other than this point, I was happy with my stay because of the good and kind service of your staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Reiko

Stayed 1 night in Jul 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd visit to this hotel. Excellent location, lovely staff and room. Convenient parking and access
Stayed 1 night in Jun 2024

8/10 Good

Emory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near old town and train station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Monika

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great except I lost an item in the hotel and they have not gotten back to me yet about it
Stayed 3 nights in Jun 2024

10/10 Excellent

Eduardo, Baden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
A nice, clean hotel, very close to the bus/train station.
Stayed 1 night in May 2024

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

NANCY

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great bed and bathroom
Stayed 1 night in May 2024

10/10 Excellent

OMRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Europe i rate you 100 star hotes keep growing
Stayed 3 nights in Apr 2024

10/10 Excellent

Adina Oy Tsing

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bestes Preis-Leistungsverhältnis in Freiburg. Lage Top!
Stayed 1 night in Apr 2024

6/10 Okay

Marcia

Liked: Property conditions & facilities
Disliked: Staff & service
Disappointed
The cleaning staff shorted us towels and tea and left coffee cups in bathroom, it's like they were interrupted and abandon the room half way through, one way or another total screw up on the cleaning crew two of the four nights. It's an older hotel connected to Conference center. Of course they responded when we called, but we shouldn't have to.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lynda

Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Stayed 1 night in Mar 2024

6/10 Okay

roger

Travelled with group
Great position of hotel. Staff ok Bar staff great Sara was fantastic Room clean and tidy Bathroom same Should have a safe in room
Stayed 2 nights in Mar 2024

10/10 Excellent

Pascal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Stephen

Stop off on way to Switzerland
Good location with good car parking. Ok for a one night stay. Disappointing breakfast, no English breakfast tea, drinks machine out of order,bacon looked as if it had been cremated. Even though I would still use the hotel again
Stayed 1 night in Jan 2024