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Hotel Okura Fukuoka

4.5 star property

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Photo gallery for Hotel Okura Fukuoka

Lobby
Exterior
Lounge
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Harbour View Suite, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking available

Explore the area

Map
3-2 Shimokawabata-machi Hakata-ku, Fukuoka, Fukuoka-ken, 812-0027
  • Canal City Hakata
    ‪10 min walk‬
  • Port of Hakata
    ‪2 min drive‬
  • Marine Messe Fukuoka
    ‪3 min drive‬
  • Fukuoka (FUK)
    ‪12 min drive‬

Room options

View all photos for Corner Suite, Non Smoking

Corner Suite, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Corner Suite, Non Smoking

  • 85 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Corner Deluxe Double Room, Non Smoking

Corner Deluxe Double Room, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Corner Deluxe Double Room, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour View Suite, Non Smoking

Harbour View Suite, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Harbour View Suite, Non Smoking

  • 60 sq m
  • Harbour view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking

Standard Single Room, 1 Large Single Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Standard Single Room, 1 Large Single Bed, Non Smoking

  • 22 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Corner Deluxe Twin Room, Non Smoking

Corner Deluxe Twin Room, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Corner Deluxe Twin Room, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people) | Minibar, in-room safe, desk, blackout curtains

Large Twin Room, Non Smoking (2 Large twin beds for 2, Extra bed available for 3 people)

  • 35 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Traditional Room (Japanese Style Room)

Traditional Room (Japanese Style Room) | Minibar, in-room safe, desk, blackout curtains

Traditional Room (Japanese Style Room)

  • 65 sq m
  • Sleeps 6
  • 4 Single Futons OR 1 Single Futon

View all photos for Superior Double Room, 1 King Bed, Non Smoking

Superior Double Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Superior Double Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Double Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double-Non-smoking

Lobby

Superior Double-Non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Barrier free room-Non-smoking

Lobby

Barrier free room-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Suite Type A Twin-Non-smoking

Lobby

Corner Suite Type A Twin-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin-Non-smoking

Minibar, in-room safe, desk, blackout curtains

Standard Twin-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double-Non-smoking

Lobby

Deluxe Double-Non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin-Non-smoking

Lobby

Superior Twin-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Deluxe Twin-Non-smoking

Minibar, in-room safe, desk, blackout curtains

Corner Deluxe Twin-Non-smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double-Non-smoking

Lobby

Standard Double-Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Harbour View Suite-Non-smoking

Lobby

Harbour View Suite-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Rooms-Non-smoking

Lobby

Single Rooms-Non-smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin-Non-smoking

Lobby

Deluxe Twin-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Large Twin-Non-smoking

Lobby

Large Twin-Non-smoking

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds OR 2 Double Beds

View all photos for Compact Double-Non-smoking

Lobby

Compact Double-Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Deluxe Double-Non-smoking

Lobby

Corner Deluxe Double-Non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese-Style Room

Dining | 7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Japanese-Style Room

  • Sleeps 4
  • 4 Single Futons

View all photos for Corner Suite

Minibar, in-room safe, desk, blackout curtains

Corner Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double-Smoking

Minibar, in-room safe, desk, blackout curtains

Superior Double-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Corner Deluxe Twin-Smoking

Minibar, in-room safe, desk, blackout curtains

Corner Deluxe Twin-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Large Twin-Smoking

Lobby

Large Twin-Smoking

  • Sleeps 3
  • 2 Double Beds OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Double-Smoking

Lobby

Standard Double-Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin-Smoking

Lobby

Standard Twin-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin-Smoking

Lobby

Superior Twin-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Suite TypeB King bed-Smoking

Lobby

Corner Suite TypeB King bed-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite-Non-smoking

Lobby

Royal Suite-Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Rooms-Smoking

Lobby

Single Rooms-Smoking

  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Okura Fukuoka

Luxury hotel with 7 restaurants and health club
7 restaurants, an indoor pool and a health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Hotel Okura Fukuoka offers 264 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 8 years old are not allowed in the swimming pool.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Our customers tell us they can't get enough of Hotel Okura Fukuoka's great location. During your stay, you're just a quick walk from Canal City Hakata. Enjoy features like free WiFi in public areas, plus 7 restaurants and an indoor pool.
  • Free WiFi
  • Drinking and dining options include 7 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Fukuoka Anpanman Children's Museum and 10 minutes on foot from Canal City Hakata
Hotel Okura Fukuoka offers its guests an indoor pool, a health club, and a sauna. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Okura Fukuoka. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Fukuoka hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
HAKATAGAWA – On-site bar.
Yamazato – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
Sazanka – This restaurant serves lunch and dinner. Open daily.
Toh-Ka-Lin – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Kogyoku – This restaurant specialises in sushi and serves lunch and dinner. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 2,000 per stay; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,800 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HAKATAGAWA
  • Kogyoku
  • Sazanka
  • Toh-Ka-Lin
  • Yamazato

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3500 for adults and from JPY 1800 for children
  • Covered self-parking fee: JPY 2000 per stay (in/out privileges)
  • Facilities fee: JPY 3850 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 AM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fukuoka Hotel Okura
Fukuoka Okura
Fukuoka Okura Hotel
Hotel Okura Fukuoka
Okura Fukuoka
Okura Fukuoka Hotel
Okura Hotel Fukuoka
Hotel Okura Fukuoka Hotel
Hotel Okura Fukuoka Fukuoka
Hotel Okura Fukuoka Hotel Fukuoka

Hotel Okura Fukuoka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 828 out of 1149 reviews
Rating 8 - Good. 255 out of 1149 reviews
Rating 6 - Okay. 36 out of 1149 reviews
Rating 4 - Poor. 15 out of 1149 reviews
Rating 2 - Terrible. 15 out of 1149 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with clean and spacious rooms. The friendly and attentive staff went above and beyond to make me feel comfortable and meet my needs. I will definitely stay there again.
Stayed 3 nights in Dec 2024

6/10 Okay

Sue

Travelled with family
Liked: Cleanliness, room comfort
Overall, the hotel provides clean and comfortable stay. The extra charge to use the gym facilities should be made known on its website before booking.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Erwin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location with a connection to the subway underground. Nice lobby with very attentive staff. The only downside is the small bedrooms but that’s typical of Japanese hotels. I would definitely stay in Hotel Okura again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Serilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

STEPHANIE, Albuquerque

Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has mall
Stayed 2 nights in Oct 2024

8/10 Good

Chukyum

Stayed 4 nights in Sep 2024

10/10 Excellent

Yeow Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very spacious room for solo travelers. Worthy of its 5-star rating. The location is a bit quiet as it is between Hakata and Tenjin areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yuria

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

George, Sacramento

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful hotel in a great location– directly above a subway station on the Airport line. With that said, I'll mention I wasn't happy with my check-in experience. Everyone was friendly during my stay, but moments after I brought my things to the room the phone rang. It was the woman at the front desk who checked me in telling me the credit card I presented for payment had been declined. What?!!!! I'd been using that high-limited Visa card during a month of travel in Japan, South Korea and Vietnam without any problems. I was obviously concerned I'd become the victim of fraud and immediately went back downstairs to offer a different card. It was rather humiliating. The desk clerk couldn't explain why my card had been rejected, but she gave me a two-digit code that accompanied the rejection that I could use to contact my bank. Bottom line: The code meant the clerk had entered an incorrect CVV number from the back of my Visa. Her simple error had caused me considerable discomfort. I didn't see her again during my stay so I'm putting this in the review hoping the hotel management will ask the front desk staff to be more careful!
Stayed 2 nights in Sep 2024

10/10 Excellent

Reyna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very nice and spacious.
Stayed 1 night in Sep 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent location
Great location , we walked everywhere close to cancel , shops and shrines. Easy taxi from ferry and easy to main station. Hotel was immaculate.
Stayed 3 nights in Sep 2024

8/10 Good

Yuji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Experience
Overall, hotel is very good. Particularly I liked the shower which had good water pressure. The room temperature was also comfortable. People are courteous and kind. The restaurant Cameria says All Daylong Serves, but actually Not.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Ryan, San Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy Japanese otemonashi place. Very thoughtful staff any seasoned service personnel. I stayed at the nearby grand Hyatt for a week before and thought this hotel Okura was by far superior to Hyatt’s at 1/2 the price. Family mart is around the corner. I would highly recommend this hotel. Breakfast is also solid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fukuoka stay
Nicely located hotel within easy walking distance of shopping and restaurants. Very pleasant staff with a high level of service. We especially would like to thank Marek who went out of his way to assist us with sightseeing recommendations and just made us feel very welcome. We selected this hotel based on reviews on hotels.com and were not disappointed. Breakfast is done to a high standard. Yes the rooms are beginning to show their age and the beds may be a little hard for some but very clean.
Stayed 4 nights in Jun 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service
Nice hotel - starting to show its age
Stayed 3 nights in May 2024

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Zeinab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never been in any other hotel like this, it was fantastic and all the staff were amazing.
Stayed 4 nights in May 2024

10/10 Excellent

Charlton Emil

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

8/10 Good

Deborah

Stayed 2 nights in May 2024