4/10 Huono
Patrick H.
18.12.2024
Huonoa: Siisteys
Nice house, service NEEDS improvement
At the beginning, when I booked the reservation, I purchased the reservation insurance through VRBO, which allows a 10 day period in which you can have a free walk-through of the property before the start date of your reservation. When contacting the owner, they said that they wouldn't be able to do that, even though I paid for the insurance which allowed me to. When we arrived at the house, we found the pictures in the ad to be misleading about it's location. It's located right next to an out- dated warehouse/shop, which is blocking most of the view of the ocean. When we walked up the stairs to the mesh-enclosed open patio, half of the screen on the door at the entrance from the stairs to the patio was hanging off. Multiple wasps inside patio. The house looked nice, but none of the dishes or utensils in the kitchen were clean. We had to wash everything we wanted to use before using it. There was a live roach in the utensil drawer in the kitchen. There were no toilet paper holders in any of the bathrooms. There was hair in the tub in the master bath. The master bed was very low quality and very soft. One of the glass doors in the living room that opened up to the open patio was broken. The charcoal grill grate had never been cleaned. The sliding glass door to the small patio connected to the master bedroom wouldn't lock. The master bedroom tv would turn on by itself at random times. The seat on one of the chairs on the patio connected to the kitchen was broken.
Patrick H.
Yöpyi 2 yötä joulukuussa 2024