2/10 Hirveä
Iryna
22.10.2024
Huonoa: Siisteys ja huoneen mukavuus
Terrible stay ruined our anniversary celebration
We came to Geneva for 4 days to celebrate our anniversary. The room itself was comfortable except the noise from trains and garbage trucks that kept us from sleeping every night. So we were tired all the time which made our trip unpleasant. Do not get a room facing the train side.
One day the housekeeper took away the prescription medications from the side table of my bed. No reason to remove someone’s medicine as a part of room cleaning. During the commotion of looking for the missing medicine my wife hit her nose on a cabinet door. Might be broken. Very bruised face.
Eventually the hotel found the medicine on housekeepers cart after looking through trash and everywhere else to find the drugs. The stress of potentially having to cancel our trip and go home early as well as a possibly broken nose and bruised face made for one of the worst hotel experiences ever.
No apology from the staff, no one ever asked to see how I was doing. Never asked about the injury to the nose. Nothing.
Iryna
Yöpyi 4 yötä lokakuussa 2024