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Hotel Galles

3.0 star property

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Photo gallery for Hotel Galles

Marina
Lobby
Exterior
Reception
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via Bersaglieri D'Italia, 13, Genoa, 16126
  • Port of Genoa Cruise Ship Terminal
    ‪12 min walk‬
  • Aquarium of Genoa
    ‪13 min walk‬
  • Old Port
    ‪14 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪16 min drive‬

Room options

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

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About this property

Hotel Galles

Hotel with free parking, near Port of Genoa Cruise Ship Terminal
Along with a bar/lounge, this smoke-free hotel has concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and multilingual staff assistance.
Hotel Galles offers 21 accommodations with minibars and a safe. LCD televisions come with digital channels. Bathrooms include baths or showers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Galles, you're just a quick walk from Piazza Principe. You'll find features such as free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast offered for a fee
  • Services include a concierge and luggage storage
  • Within a 15-minute walk of Port of Genoa Cruise Ship Terminal and Old Port
As a guest of Hotel Galles, you'll find multilingual staff, concierge services, and a front desk safe. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

This 3-star Genoa hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The host will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

This property will be closed from 22 October 2023 to 31 December 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 5 for adults and from EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. The host will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Galles Genoa
Hotel Galles Genoa
Hotel Galles Hotel
Hotel Galles Genoa
Hotel Galles Hotel Genoa

Hotel Galles Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 135 reviews
Rating 8 - Good. 59 out of 135 reviews
Rating 6 - Okay. 29 out of 135 reviews
Rating 4 - Poor. 11 out of 135 reviews
Rating 2 - Terrible. 10 out of 135 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Paul, Zetland

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The front desk staff were very friendly and helpful. What was lacking was the hotel itself. Beds so uncomfortable couldn't sleep. Horrible smell was in the room when we first got in. No parking as advertised. Have to leave you car in a public car park. This can get very expensive. Hotel is close to everything but in a filthy area of the city.
Stayed 1 night in Aug 2022

6/10 Okay

Gabriela

Stayed 1 night in Aug 2022

8/10 Good

TamRea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay for one night cruise ship boarding, but the area is a little sketchy.
Stayed 1 night in Jul 2022

2/10 Terrible

Keisha, La Romaine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My family & I are currently on a European trip visiting several countries and staying in numerous hotels. Whenever we’re referring to this place we call it “Nightmare Hotel”. Although we were only there for 1 Night, it sure felt like eternity. It’s completely run down, out dated, poor lighting, the bathroom is probably half the size of a cruise ships’ even the elevator only holds one person at a time. Everything about this hotel is a disaster EXCEPT for the very kind gentleman at check-in. The only Night we stayed there, we noticed an infestation of rats in a tree directly in front of the hotel door. We stayed here to board an MSC cruise the next morning (The terminal was walking distance) but I’ll never stay there again.
Stayed 1 night in Jul 2022

8/10 Good

Simon, Brunswick East

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No denying the neighbourhood is in a tough port area, but I've never felt unsafe. The hotel is clean, and welcoming. i booked a 4 bed room for one person - it was all they had - and all the staff found that most amusing :)
Stayed 1 night in May 2022

8/10 Good

Fatemeh

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Just a few steps to Principe station and Flixbus stop. Perfect location for the transfer passangers to spend a night. Big, clean and spacious room. Very nice, polte and helpful lady on reception. It was very quite at night in my room. I will stop here again in the future. Thank you!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Galles +++

Great location in the Centro Storico of Genoa, great price.
Stayed 1 night in Dec 2018

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Galles +++

Nice place, great central location, friendly staff, great price.
Stayed 2 nights in Dec 2018

6/10 Okay

Welltraveled, Poole, UK

Liked: Cleanliness, staff & service
We stay at this hotel for one night after disembarking a cruise ship as it’s location right next to the cruise terminal was perfect. The hotel location is just across the road from the cruise terminal and a metro station and the main train station are only a short walk away. The hotel itself was fine for just one night. The rooms are basic and the beds aren’t great. They squeak and you can feel the springs. The room had a tv which doesn’t have any English channels. There is also a fridge in the room which wasn’t plugged in. Therefore the room would be basis at best. We didn’t have breakfast, we only popped down for a coffee which we were charged €1 for each. The cold buffet breakfast was laid out and seemed to consist mainly of sweet cakes, bread and meat. We wouldn’t chose to stay here again but the location is perfect for the cruise terminal.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Kai Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Azaz, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with excellent location

Staff was very helpful and friendly. The location is very close to the tourist attractions. Good variety of restaurants and cafes nearby. The bedroom was good and so was the bathroom facility. Overall i will go back to this hotel if I visit Genova again..my experience and stay was lovely.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to MSC cruise port and train station
Stayed 2 nights in Sep 2018

4/10 Poor

Celia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel Galles Family Stay

The hotel itself was decent. However, during our stay the AC didn't work, the refrigerators were all broken and the wi-fi connection was extremely poor. The staff was great and friendly. Also, the condition of the hotel was nice. The geographic area was iffy.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Fernando, Argentina

Liked: Cleanliness, staff & service, room comfort
Nice hotel in Genoa. Not a great location. One car space only for all hotel.
Stayed 1 night in May 2018

8/10 Good

William

Liked: Staff & service

Handy & well priced

The hotel is right opposite the cruise terminal and 5mins walk from the main train station & airport bus. There's a metro station next to hotel too. The hotel is not modern but its comfortable enough given the price paid. Toiletries and towels are provided but there's a lack of power sockets in the room so i had to charge my phone using the shaver socket in the bathroom which wasnt ideal. The staff are very friendly and helpful with a good level of english spoken. They were great at recommending local restaurants to eat in that i would never have found otherwise. Overall good value for the money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Excellent staff and great local information.easy walk into city center Easy access to cafes and restaurants etc
Stayed 2 nights in Nov 2017

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor room I'm afraid. How is it 3 stars!!!

Not what we expected. Very poor. Customer service was OK but the room was appalling. No air con and no shower door. No other rooms available and we had to make do after a long day travelling from Monaco. Good location but poor room conditions and not even up to Travelodge standards.
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitable Galles

The price was very reasonable, and the staff friendly. The room was nice and clean. The Hop on and Off tour bus stop is close by.
Stayed 2 nights in Jun 2017