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Hotel Palazzo Grillo

4.0 star property
VIP Access

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Photo gallery for Hotel Palazzo Grillo

Exterior detail
Terrace/patio
Luxury Double Room (Sofa Bed) | Premium bedding, down duvets, memory-foam beds, blackout curtains
Deluxe Quadruple Room | Premium bedding, down duvets, memory-foam beds, blackout curtains
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
Piazza delle Vigne 4, Genoa, GE, 16123
  • Old Port
    ‪4 min walk‬
  • Aquarium of Genoa
    ‪6 min walk‬
  • Port of Genoa Cruise Ship Terminal
    ‪3 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Luxury Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite Double Room

Elite Double Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Elite Double Room

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Deluxe Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Classic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Deluxe Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Comfort Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | Premium bedding, down duvets, memory-foam beds, blackout curtains

Deluxe Suite, City View

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed) | Premium bedding, down duvets, memory-foam beds, blackout curtains

Luxury Double Room (Sofa Bed)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Premium Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Palazzo Grillo

Hotel with a 24-hour front desk, a short walk to Old Port
A business centre, conference space and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Palazzo Grillo offers 25 accommodations with free newspapers and complimentary bottles of water. Memory foam beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Palazzo Grillo. During your stay, you're just a quick walk from Old Port. You'll find features such as free WiFi in public areas, plus a business centre and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Old Port and 7 minutes on foot from Piazza de Ferrari
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi. A business centre and a meeting room are available. Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and an arcade/games room are also featured at Hotel Palazzo Grillo.

This 4-star Genoa hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 24 per day)
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 24 per day(1969 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Palazzo Grillo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 010025-ALB-0020

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Hotel Palazzo Grillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 236 out of 322 reviews
Rating 8 - Good. 67 out of 322 reviews
Rating 6 - Okay. 14 out of 322 reviews
Rating 4 - Poor. 3 out of 322 reviews
Rating 2 - Terrible. 2 out of 322 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mikhail

Travelled with partner
Liked: Cleanliness
Nice old town area, good breakfast, professional service
Stayed 3 nights in Nov 2024

6/10 Okay

Judaline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had to carry our luggage’s to two different flight of stairs going to our room and was too difficult to maneuver our big luggages. Not accessible to vans or transpo, you have to walk to the hotel about 4 minutes.
Stayed 1 night in Oct 2024

10/10 Excellent

John Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff went out of their way to help us when we were unable to locate the restaurant we had booked.
Stayed 3 nights in Oct 2024

6/10 Okay

Hadar

Travelled with family
Liked: Staff & service
the room got stairs so the toilet is down and the bed is up. should we take the luggage up , or keep them down?! "the living room down was small ,even the TV 21 ".small step 10 cm after you enter , big falling risk. no view and a cafe / bar in the square noise from morning until late at night. we need to walk 500 m from the parking in a very bumpy road.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff very helpful. The location is walkable to the sites.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful and the property was charming and right in the heart of the historic district.
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel, very niche, it was good experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin, Pittsburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the middle of town
Stayed 2 nights in Oct 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful reception staff. Received 2 great dinner recommendations. Very accommodating and helpful. Easy to get around on foot. Beautiful old palazzo that has been updated. Comfortable accommodations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daysha

Liked: Amenities
Great location, walkable to many restaurants, vibrant squares and cafes. A little challenging to find since you can get taxis directly to the , but we managed. Staff was so helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

scott

Stayed 1 night in Sep 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. It would be nice if the directions stated that taxis can and should take you to Piazza Campetto. Our cab dropped us off several blocks away making it confusing and difficult to find the property. That was the fault of irresponsible taxi driver, but it would have helped to know we should have been dropped off at that Piazza.
Stayed 1 night in Sep 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Hotel
The Palazzo Grillo is a beautiful hotel with first class service and accommodations. Our train to Ventimiglia was canceled due to a strike, but the person at the front desk was able to recommend some options and later arranged for a taxi to take us there. We very much appreciated their help. Would highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jul 2024

10/10 Excellent

Petr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property in heart of Genoa.
Stayed 1 night in Jul 2024

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel in a very old, elegant building. The square in front is very charming. Excellent, helpful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

eugenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. It is very convenient because while it is in the downtown of Genoa it is away from the noise. The restaurant in front of the hotel is really good. The staff is helpful and very sweet. Over all I will not be returning to Genoa, yet I am glad I visited and experienced it. But Genoa is just not a place to go back, at least for me.
Stayed 3 nights in Jun 2024

10/10 Excellent

Karla I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Génova Stay
We loved this hotel!! Amazing facility And Great service !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Paraskevi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Clean rooms and lovely staff. There is a terrace at the top of the hotel which is open to guests. Had a glass of wine with friends prior to going to bed.
Stayed 1 night in May 2024

10/10 Excellent

roberto, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the late check out
Stayed 1 night in Jun 2024

8/10 Good

Dylan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and a pleasant stay.
Stayed 2 nights in May 2024

8/10 Good

Ann

Stayed 1 night in May 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Exceptional hotel room fabulous great location close to everything would return
Stayed 2 nights in May 2024