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Resorts World Genting - Highlands Hotel

4.5 star property

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Shopping centre
Restaurant
Minibar, in-room safe, desk, iron/ironing board
Restaurant
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Genting Highlands, Genting Highlands, Selangor, 69000
  • Place, SkyAvenue
    ‪8 min walk‬
  • Place, First World Plaza
    ‪10 min walk‬
  • Place, Genting SkyWorlds Theme Park
    ‪13 min walk‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪64 min drive‬

Room options

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About this property

Resorts World Genting - Highlands Hotel

Luxury hotel connected to the convention centre in Genting Highlands with a casino
This hotel features a casino, a restaurant and a nightclub. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Resorts World Genting - Highlands Hotel offers 845 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
With your stay at Resorts World Genting - Highlands Hotel, you're connected to the convention centre and just a quick walk from Genting Casino. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • 6 minutes by car from Genting SkyWorlds Theme Park and 14 minutes from Genting Highlands Premium Outlets
  • Airport shuttle service available
Resorts World Genting - Highlands Hotel offers its guests a sauna and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. A casino, a nightclub, and spa services are also featured at the luxury Resorts World Genting - Highlands Hotel. Free valet parking is available.

Smoking is allowed in designated areas at this 4.5-star Genting Highlands hotel.

Resorts World Genting - Highlands Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free valet parking on site
  • Parking on site (MYR 12 per day)
  • Limited on-site valet and self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Casino
  • Gym
  • Nightclub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Resorts World Genting - Highlands Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MYR 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Maxims Genting Hotel Genting Highlands
Resorts World Genting Maxims Hotel Genting Highlands
Maxims Genting Genting Highlands
Maxims Genting
Hotel Maxims Genting
Maxims Hotel Genting Highlands
Maxims Genting Highlands
Resorts World Genting Maxims Hotel
Resorts World Genting Maxims Genting Highlands
Resorts World Genting Maxims
Resorts World Genting Maxims Hotel
Resorts World Genting - Highlands Hotel Hotel
Resorts World Genting - Highlands Hotel Genting Highlands
Resorts World Genting - Highlands Hotel Hotel Genting Highlands

Resorts World Genting - Highlands Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 62 reviews
Rating 8 - Good. 31 out of 62 reviews
Rating 6 - Okay. 6 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel provided excellent service especially the room attendants Large spacious room Excellent location as everything was within walking distance Property looks a bit dated in some areas Outside of property was not overly attractive
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2023

6/10 Okay

Tareq

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

WeiLi

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

It was amazing
Stayed 1 night in Dec 2019

8/10 Good

Wing, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service
I was expecting twin queen size bed in the room but end up with only twin single bed for the money I have paid.
Stayed 1 night in Jan 2020

10/10 Excellent

Olady, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with this htl. Everything was very well set.
Stayed 1 night in Jan 2020

8/10 Good

J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for mineral water on the check out day but was rejected.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, service from housekeeping is great. Generally, our stay was okay.
Stayed 1 night in Dec 2019

10/10 Excellent

J K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Angelyn Pang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A revamp resort in fact my kids enjoy more than KL stay. Cannot wait for the Outdoor theme park to open soon to come back. Check in was a long queue as guess peak period. Service standard of the checkin staff was good and very detail. They took in our request for connecting room as with kids. And offer us fruits basket when one of the room was delay due to maintenance. Excellant service recovery.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
It would be better if there is a clock in my hotel room and also, tea cup plates.
Stayed 2 nights in Nov 2019

8/10 Good

Ms

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated. Tv has bad connection, we cannot watch any show.
Stayed 2 nights in Oct 2019

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

duong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Slow Reception

Check in line was out the door. Everything was just slow. Once we got our room keys everything was perfect after.
Stayed 1 night in Aug 2019

10/10 Excellent

Suhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very good bellboy who spotted that our room does not have Astro and helped us to do all the follow ups. Thumbs up for him. As for the room, very big and quite comfortable
Stayed 2 nights in Aug 2019

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up the good service. Well done
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and hardworking. Did a good job in keeping the room clean. They are generous in providing slippers. Wanna to extend my stay but the staff not able to help me secure a room reason given was since I booked under Expedia, I need to go on line of call Expedia to ask for extension. Due to that we have decided not to extend our stay.
Stayed 3 nights in Jun 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and big room.
Stayed 2 nights in Jun 2019

6/10 Okay

Aki

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sound from outside corridor can be heard from the room inside. Check in time takes too long
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Free buffet breakfast?

Convenient location. Room facility is new. For the high price, it'll be better if the hotel can include free buffet breakfast to the guests. It will certainly welcome more revisiting customers.
Stayed 1 night in Apr 2019