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G Hotel Kelawai

5.0 star property
VIP Access

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Photo gallery for G Hotel Kelawai

Outdoor pool, pool umbrellas, pool loungers
Property amenity
Lobby
Interior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Free WiFi
  • Laundry

Explore the area

Map
2 Persiaran Maktab, George Town, Penang, 10250
  • Gurney Plaza
    ‪1 min walk‬
  • Gurney Drive
    ‪7 min walk‬
  • KOMTAR
    ‪5 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Premier Room

Executive Premier Room | Free minibar, in-room safe, desk, laptop workspace

Executive Premier Room

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Free minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Free minibar, in-room safe, desk, laptop workspace

Executive Room

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Front of property

Ascott Gurney Penang

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  • Kids pool
  • Waterslide
4.7 out of 5, Exceptional, (163)
The price is €132
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Ascott Gurney Penang

About this property

G Hotel Kelawai

Luxury hotel connected to a shopping centre in George Town with free parking
An outdoor pool, a restaurant and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a snack bar/deli are on-site.
G Hotel Kelawai offers 208 air-conditioned accommodations with free minibar items and minibars. LCD televisions come with cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at G Hotel Kelawai gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Gurney Plaza. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Spoon, a buffet restaurant that serves Asian cuisine
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the proximity to shopping and the overall condition of the property
  • Steps from Gurney Plaza and 7 minutes on foot from Gurney Drive
  • Airport shuttle service available for a fee
G Hotel Kelawai offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. The luxury G Hotel Kelawai also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star George Town hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Spoon – This buffet restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open 24 hours.
2pm – This restaurant only serves light fare. Happy hour is offered.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Buffet breakfast available for a fee: MYR 34 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 2pm
  • Spoon

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at G Hotel Kelawai

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for MYR 160.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 34 per person
  • Airport shuttle fee: MYR 85.00 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MYR 160.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
G Hotel Kelawai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

G Hotel Kelawai Penang
G Hotel Kelawai
G Kelawai Penang
G Kelawai
G Hotel Kelawai Penang/George Town
G Hotel Kelawai George Town
G Kelawai George Town
G Hotel Kelawai Hotel
G Hotel Kelawai George Town
G Hotel Kelawai Hotel George Town

G Hotel Kelawai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 660 out of 1001 reviews
Rating 8 - Good. 284 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leonie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Dec 2024

8/10 Good

CHEE HOW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Dec 2024

8/10 Good

Thomas, Laguna Niguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good 4 star hotel. Breakfast could be better but not bad. Room is large and well laid out.
Stayed 2 nights in Dec 2024

10/10 Excellent

Radek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and modern hotel. 5* level.
Amazing hotel - real 5* level. The location is little bit far from the old town, but the transportation in Malaysia like Grab is cheap and convenient. Really nice rooftop bar and pool with the views of the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious accommodation with great facilities
Hotel felt like it was relatively new, staff were very attentive and easy to chat to. Amazing pool on the roof, and gym was well equipped. The hotel is in between two large malls with loads of eating options, and travelling in taxis was really cheap compared to UK.
Rooftop pool
Stayed 4 nights in Dec 2024

10/10 Excellent

Timothy

Stayed 4 nights in Nov 2024

8/10 Good

Azizan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for short stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Nov 2024

6/10 Okay

Bee Tee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bath towel is “dated” need to refurbish. Breakfast was good 👍
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Cavvy

Stayed 2 nights in Oct 2024

10/10 Excellent

Lee Mei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ming Wei Dick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
1) I wish the car parking facility would have been more seamless accessing with a room card or given a set of complimentary passes rather than utilising credit card to checkout on a daily basis. 2) I wish it would have been easier accessibility to Gurney Paragon Mall similar to Gurney Plaza.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again and recommend the Hotel. Its overall review said it was wonderful and it really was. The rooms were excellent
Stayed 4 nights in Oct 2024

8/10 Good

HUI SERN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Breakfast choice limited
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Richard, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, attentive staff. Gym, pool and other facilities were in excellent condition. Great breakfast! Good location and well priced. 5 stars!
Stayed 3 nights in Sep 2024

10/10 Excellent

Shiv Subramanian, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Samantha

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
The service at the reception was good. But the attitude from the cleaning staff was bad. One of the cleaning staff showed his anger while changing the bed sheets. After check in we discovered the bed sheets got stain. We requested to change the bed sheets. I had to made three times phone calls than the cleaning staff came to our room. While the cleaning staff changing the bed sheets, I saw blood stains on the mattress protector and the mattress! We felt so disgusted.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Music in restaurant for breakfast too loud. Asked to turn down but would not.
Stayed 8 nights in Aug 2024

6/10 Okay

Yong

Travelled with family
Breakfast food choices are not good, food quality are poor, some of the pastry are hard and dry feels like reheated leftovers food.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, I don’t know what else a good hotel could offer that G hotel is not already offering it. If I want to put this hotel in one word I use the word perfection, from every point of view.
Stayed 3 nights in Aug 2024