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"Good location, big room and good staff and housekeeping. Areas for improvement - pool too small and often full of kids. Not a good business hotel but ... " More
31 Dec 2019 by SHGP
Dear Valued Guest, Thank you for your kind review. We are glad that you found our rooms and location to your expectations. Your kind suggestions on our rooming, swimming pool rules, and breakfast policy are also much appreciated, rest assured that they will be forwarded to the Management for their attention and consideration. Nevertheless, we are most grateful for your kind patronage. We wish you may recommend us to your loved ones, and we hope to welcome you back with us again in the near future. Kind regards, The Management
5 Dec 2018 by SHGP
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your kind review. Your kind compliments on our staff are most appreciated and rest assured that they will be shared to serve as their encouragement to continue with good works. We are also glad that you found our room comfortable for your stay and our breakfast up to your standards. Thank you for your patronage to our hotel. We hope you enjoyed your overall stay with us and had a memorable trip to Penang. We awaits the pleasure of greeting you again soon. Regards, The Management
3 May 2018 by SHGP
Dear Reh, Greetings from Sunway Hotel Georgetown Penang! Thank you for your positive review. We are glad that you found our breakfast up to your standards and our services are up to your expectations. We would appreciate it if you could recommend us to your loved ones. Thank you for your patronage to our hotel. We hope you enjoyed your stay with us and had a memorable trip. Please do not hesitate to contact us for your future room accommodation needs and we await the pleasure of greeting you again soon! Regards, The Management
Sunway Hotel Georgetown Penang offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sunway Hotel Georgetown Penang. Limited free parking is available on a first-come, first-served basis. This 3.5-star George Town hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Parking (limited spaces)
Sunway Hotel Georgetown Penang offers 250 air-conditioned accommodations with a safe and free newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
