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White Mansion Penang

3.0 star property

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Photo gallery for White Mansion Penang

Front of property
In-room safe, desk, blackout curtains, soundproofing
Interior entrance
Front of property – evening/night
Staircase

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
165, Lebuh Noordin, George Town, Penang, 10300
  • KOMTAR
    ‪2 min walk‬
  • Penang Times Square
    ‪4 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

In-room safe, desk, blackout curtains, soundproofing

Premium Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Balcony

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room with Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

In-room safe, desk, blackout curtains, soundproofing

Premium Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Balcony

In-room safe, desk, blackout curtains, soundproofing

Superior Balcony

  • Sleeps 2
  • 1 Queen Bed

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About this property

White Mansion Penang

Hotel with free parking, steps from KOMTAR
This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a corner/local shop and a TV in a common area are on-site. Housekeeping is available on request.
White Mansion Penang offers 16 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at White Mansion Penang, you're just a quick walk from KOMTAR. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and locker space
  • Steps from KOMTAR and a 3-minute drive from Gurney Drive
  • Bus station shuttle shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. White Mansion Penang also features multilingual staff, complimentary newspapers in the lobby, and a corner/local shop. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star George Town hotel.

Izakayi by Sango – On-site sushi bar. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Izakayi by Sango

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:30 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Touch 'n Go eWallet and MaybankPay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 10:30 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

White Mansion Penang Hotel George Town
White Mansion Penang Hotel
White Mansion Penang George Town
White Mansion Penang Hotel
White Mansion Penang George Town
White Mansion Penang Hotel George Town

White Mansion Penang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 81 reviews
Rating 8 - Good. 35 out of 81 reviews
Rating 6 - Okay. 15 out of 81 reviews
Rating 4 - Poor. 3 out of 81 reviews
Rating 2 - Terrible. 3 out of 81 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

LE QING

Disliked: Property conditions & facilities
Floorings a tad dirty Bathroom shower handles had algae, the hand soap is in a plastic bottle btw Air conditioning shuts off in 10 hours btw and it’s not very cold btw There’s a loud engine sound everywhere and wifi only works when you’re at the door
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No parking available , not inform before
Stayed 1 night in Aug 2024

6/10 Okay

AAN JULIANA, KAJANG

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
I stayed in this hotel for an entire week, not once did anyone come to clean the room. The wifi is terrible, it cuts off regularly and when it does work it's sub 10mbps. There was no hot water, it's lukewarm at best. I didn't mind most days since it's so hot out but it's rather uncomfortable when you come back after a long day out and have already cooled down to then take a cold shower. Then there's the shoe policy, you must take them off and store it in a locker on the ground floor before going to your room. The room itself is small AF, there's nowhere to put or hang up your clothes... I mean this literally, there's like a little space on the counter where the fridge sits. The only good thing about this hotel is the location.
Stayed 7 nights in Jun 2024

8/10 Good

Andrea

Stayed 4 nights in May 2024

8/10 Good

Kim Neo

Stayed 3 nights in Mar 2024

8/10 Good

Kim Neo

Stayed 3 nights in Mar 2024

10/10 Excellent

Suppawan, Nakhon Chaisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to get away from busy life. Staff is good but we did not get any engagement in the hotel so that’s why.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marie Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our room with an heritage feel.
Stayed 3 nights in Feb 2024

6/10 Okay

ricky

Travelled with partner
Disliked: Amenities
No proper parking provided
Stayed 2 nights in Jan 2024

6/10 Okay

Suzanne

Stayed 3 nights in Jan 2024

8/10 Good

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While it stated that it was close to Komtar, it was, but there’s nothing much worth seeing or doing there unless you have little kids. Otherwise, this hotel is far from restaurants unless you want to eat all the time at the street vendors. There are also no bars unless you go to one of the nice high rise hotels. So the location is not really that great.
Stayed 5 nights in Jan 2024

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien situé
Le personnel est aidant et accomodant. Chambre petite et fonctionnelle près du secteur touristique et de la station de bus. Seul bémol, un nouveau regroupement de street food faisait ces debuts à l'arrière du bâtiment. C'était a ce moment peu achalandé. La fenêtre de notre chambre donnait sur le coté donc peu dérangeant. La musique jouait jusqu'à max minuit.
Stayed 6 nights in Jan 2024

8/10 Good

Devi

Stayed 2 nights in Dec 2023

8/10 Good

Suet fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good: good location, boutique style hotel, value for money. bad: background noise that cannot be ignored
Stayed 12 nights in Nov 2023

6/10 Okay

Matthew

Disliked: Room comfort
Didn’t stay
Although we booked this hotel, we didn’t’t end up staying. We found the room much too small, plus there was no wardrobe, just a rail above the desk (and kettle). We didn’t know you had to leave your shoes in the lobby before booking. The roadworks outside (although temporary) were the last straw so we stayed elsewhere. The receptionist was great about it, explaining that it’s more a backpacker’s place, which we are not. The receptionist was great and suggested we claimed a refund, so fair enough to the staff on-site.
Stayed 3 nights in Oct 2023

4/10 Poor

Ann

Stayed 1 night in Sep 2023

8/10 Good

Jesse

Stayed 4 nights in Jul 2023

6/10 Okay

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located and at walking distance of main attractions. Also, very close to the bus station. But there is a bar next to it with live (and loud) music until late at night every night. Rooms with balcony face straight to the bar. Not recommendable for people that want to sleep early.
Stayed 4 nights in Apr 2023

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2023

10/10 Excellent

Aimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!
Loved staying here! The hotel has a beautiful aesthetic and they stick to it - from the outside to everything inside - it’s gorgeous even though it’s a bit on the small side. Perfect for solo/duo travelers. Even better if you’re the kind that enjoys music because right next door is the “hideaway” area (which our room’s balcony actually opened out to) which is like an open air area with food and drink vendors, with music every night. There are also loads of shops, great restaurants, cafes and even the mall is quite nearby. Overall, i have absolutely no complaints and having to store your slippers before going up to your room is a small price to pay for how clean the place is because of it
The room we booked
The balcony of our room opens out to the hideaway area
You have to take your shoes off and store them in a locker behind this door before you go up to your room (which are all upstairs either on the first or second floor)
Shared sofa space
Stayed 3 nights in Feb 2023

2/10 Terrible

lian choo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not my standard . Sorry and will not stays in any boutique as too small and toilet facilities are poor.
Stayed 1 night in Sep 2022

4/10 Poor

Tan

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The awkward moment was when we ask to change our shoe n carry our shoe back into our room, each time when u going out or coming back to our room. Not counter service after 8pm, when we suddenly feel to request for extra pillow time we wanna sleep. Sink so small. N we get parking coupons
Stayed 1 night in Nov 2020

10/10 Excellent

edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White mansion review
White mansion is an excellent place to stay for a trip to Penang. The rooms are finished to a very high standard and the front desk team are very helpful. It is in a good location and we would stay here again in the future.
Stayed 2 nights in Oct 2020

10/10 Excellent

Thiam Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prepare Cash note.
This was amazing sty in this hotel. The only embarrassed it need RM100 cash for the security deposit. Unfortunately I only managed to get RM 50 include all the small note & coins
Stayed 1 night in Aug 2020