9 Apr 2018 by Loewy
Dear Valued Guest, "Warmest Greeting from Hotel Ombak Sunset - Paradise Just Ahead" Hi Mr/s. Aatu, thank you for staying with us and we truly appreciate your kind review. We are delighted to note that surely the positive feedback will certainly motivate our team members to our mission in completion our guest expectations. We are very sorry this happened to you, we have put notice this complaint through the staff. We look forward to the pleasure of welcoming you back to Hotel Ombak Sunset, Gili Trawangan in the near future. Thank you. Happy good day, Loewy
Step outside to unwind on the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. At Hotel Ombak Sunset, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco resort also offers an outdoor pool, a children's pool and a garden. This 4-star Gili Trawangan resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel Ombak Sunset offers 152 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This individually decorated accommodation has separate sitting areas. 32-inch plasma televisions come with satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Gili Trawangan resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Datu Restaurant – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Akira Spa has 4 treatment rooms, including rooms for couples. Services include Swedish massages, Thai massages, facials and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 17 years old are not allowed in the spa without adult supervision.
Special check-in instructions:
Guests must transfer via airport shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. Hotel Ombak Sunset offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.