2/10 Hirveä
Trevor
Matkusti kumppanin kanssa
25.9.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Room we were giving was a disgrace
Only 1 plate, no bread&butter knifes Toaster didn’t work.
Showers mouldy , and had a bad smell table under glass very dirty .
Was told showers would be cleaned next day but didn’t happen until two days later .
Bottom lining on chairs falling off this got cut off after we complained with the other items
You could see by joinery panels and carpet stains unit had been flooded at some stage .
Broken tiles in shower dangerous.
Toilet seat broken . Electrical points broken .
We were offered other rooms but one next to building works and other was an inconvenience to pack up and move 4days later.
But note they were better presented and cleaner
They did fix a couple of items after complaining a few times .
They also refunded one nights accommodation.
At the end of the day the room was substandard
And we should have not be given this at the start which made our holiday very stressful.
I have plenty of photos if you would like to see
I don’t know how this can be 8.8 star rated resort.
Trevor
Yöpyi 7 yötä syyskuussa 2024