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Ruby Gold Coast by CLLIX

4.0 star property
VIP Access

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One Bedroom Apartment - Ocean View | Private kitchen | Full-sized fridge, microwave, oven, stovetop
Exterior
One Bedroom Apartment - Ocean View | Living area | Flat-screen TV
Lobby
Three Bedroom Apartment Ocean View | Premium bedding, in-room safe, laptop workspace, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Washer
  • Barbecue grill

Explore the area

Map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪9 min walk‬
  • Cavill Avenue
    ‪12 min walk‬
  • Sea World
    ‪5 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪38 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment | Premium bedding, in-room safe, laptop workspace, soundproofing

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Two Bedroom Apartment

  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Three Bedrooms Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedrooms Apartment

  • 134 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed

View all photos for Three Bedroom Apartment Ocean View

Three Bedroom Apartment Ocean View | Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedroom Apartment Ocean View

  • 134 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed

View all photos for One Bedroom Apartment - Ocean View

Beach/ocean view

One Bedroom Apartment - Ocean View

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Villa

Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedroom Villa

  • 236 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Single Bunk Bed

View all photos for Two Bedroom Apartment - Ocean View

Beach/ocean view

Two Bedroom Apartment - Ocean View

  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three-Bedroom Villa

Premium bedding, in-room safe, laptop workspace, soundproofing

Three-Bedroom Villa

  • Sleeps 6
  • 1 Queen Bed, 3 Single Beds and 1 Single Bunk Bed

View all photos for One Bedroom Ocean View Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

One Bedroom Ocean View Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Three Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedroom Apartment

  • Sleeps 6
  • 3 Single Beds, 1 Single Bunk Bed and 1 Queen Bed

View all photos for Three-Bedroom Apartment With Ocean View

Premium bedding, in-room safe, laptop workspace, soundproofing

Three-Bedroom Apartment With Ocean View

  • Sleeps 6
  • 1 Single Bunk Bed, 1 Queen Bed and 3 Single Beds

View all photos for Two Bedroom Ocean View Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Two Bedroom Ocean View Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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includes taxes & fees
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About this property

Ruby Gold Coast by CLLIX

Aparthotel with free parking, a quick walk to Surfers Paradise Beach
Along with an outdoor pool, this smoke-free aparthotel has a fitness centre and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, Access to hot tub and barbecues are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Ruby Gold Coast by CLLIX offers 101 accommodations with washers/dryers and a safe. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.
Ruby Gold Coast by CLLIX's great location gets high marks from our customers. During your stay, you're just a quick walk from Surfers Paradise Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2018, this upmarket aparthotel has 101 apartments over 30 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a car charging station and a lift
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Wax Museum and Surfers Paradise Beach
As a guest of Ruby Gold Coast by CLLIX, you'll find an outdoor pool, Access to hot tub, a steam room, and a fitness centre. Public spaces have free WiFi. Ruby Gold Coast by CLLIX also features barbecue grills, pool umbrellas, and a lift. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site

Family friendly

  • Pool gate

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Outdoor furniture

Laundry

  • Laundromat nearby
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (137 centimetre wide door)
  • Stair-free path to entrance
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 101 units
  • 30 floors
  • Bicycle parking
  • Bicycle storage
  • Built in 2018
  • Double-glazed windows
  • Electric car charging station
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Collection Apartment Surfers Paradise
Ruby Collection Apartment
Ruby Collection Surfers Paradise
Ruby Collection

Ruby Gold Coast by CLLIX Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 450 out of 774 reviews
Rating 8 - Good. 218 out of 774 reviews
Rating 6 - Okay. 62 out of 774 reviews
Rating 4 - Poor. 25 out of 774 reviews
Rating 2 - Terrible. 19 out of 774 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Yu-shin

Travelled with family
Liked: Cleanliness, room comfort
View is good
Stayed 4 nights in Dec 2024

10/10 Excellent

YIANNI

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to relax, bars/cafes/restaurants were easy accessible. The beach view was stunning and friendly and accomodating staff (Iryna)

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Will definitely be staying here again on our next trip to the Gold Coast. Such a clean and spacious apartment and had everything we needed. The view was amazing also, the kids loved the pool and splash area.
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
Excellent service from the Ruby Gold Coast
I hadn't realised that I had double booked the apartments and stood to lose over £1000 due to my error. The lady on reception (Ilyna?) resolved the issue and made sure i received a full refund, and was very nice about the whole issue. The apartment was clean and comfortable, with a glorious view
View from our 29th floor apartment
Stayed 4 nights in Dec 2024

8/10 Good

Owen

Disliked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Lucian

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Above All Products

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Got a discounted rate and wanted to be in this area so it seemed like a good option, but the apartment we were in was a lot more worn out than expected - it's in need of a new bed, new carpet, new blinds and some touch up painting. None of this was too big a deal as we were out most of each day, but having no towels on arrival and most soap dispensers empty - some of the basics - was a poor experience.
Stayed 2 nights in Oct 2024

8/10 Good

Nisha

Stayed 2 nights in Sep 2024

10/10 Excellent

Cristine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money. We booked a 2 bed 2 bath unit which is much better and more comfortable than a hotel in my opinion. The property was clean and well maintained, location is close to everything, receptionist was nice. I would definitely book again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is here, public transport, beach, etc
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy access to public transport, beach, malls, name it everything’s there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love everything about Ruby hotel, hope to have a reservation next time we visit Gold Coast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

Aimie

Stayed 2 nights in Sep 2024

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great central place to stay , staff great room lounge was bit stained and could be updated but generally a nice place
Stayed 2 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Brendon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite loud due to the kids water park down below other than that we had a fabulous time
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Helen, Cooroy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great spot Wish my room for my quiet couple of days away wasn’t above the kids club in the next door resort It was noisy all day , kids screaming and all night I could hear some machine going. I assume was filtration for the kids club water. Wish I’d been given a room on the other side with a better view and not so noisy
Stayed 2 nights in Sep 2024

4/10 Poor

daniel

Disliked: Cleanliness, property conditions & facilities
Firstly I want to start with the positives. Iriyna on the front desk is the biggest asset to this property. She is professional and accommodating. The issues with the building are not her fault. Now the negatives…I don’t have much time so I’ll cut to the chase. The room and the general cleanliness of this building is sub-standard. For a relatively new building it’s in terrible condition. Aside from my room that was very unclean, if you sit by the pool or surrounds and look at the condition of the furniture you’ll immediately see the run down poorly kept standards. Won’t go on too much more. Well done Iriyna but to the owners and management best you lift your game…very poor indeed
Stayed 4 nights in Sep 2024

4/10 Poor

Damien

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024