2/10 Terrible
Pravalika
Travelled with family and small children
21 Aug 2024
Disliked: Cleanliness, amenities, property conditions & facilities
This property is very dirty, I see cockroaches on the bed and lizards on the walls, I see the washroom sink doesn’t work properly and the shower is dancing all over and didn’t like to go for a bath. Wall Watch is just a show piece that doesn’t work and interior is not good or up to the mark. I can show you the images. In the kitchen everything is old and doesn’t work properly, I think the microwave is of my grandparents generation when asked for a room change they just denied, I have offered them an extra pay for the change but they didn’t change and I have to stay in that scary room for 4 days. When asked for refund from Expedia and Beachcomber they have got to remind me of rules and regulations. Which they didn’t remember when they are not giving the amenities mentioned in the website. There is no sunrise breakfast, don’t expect anything that is mentioned on the website it worst experience for me. I was starving in the morning and had to step out for food and pay for it where I thought it would be covered at the property expenditures. Cupboards need to be cleaned or replaced, I didn’t feel like using them at all, hairdryer is not in working condition and makes a different noise, iron box I didn’t feel like touching also it was so dirty with spiderwebs. Anyways thanks for giving me such a worst experience and a nightmare in my life. I won’t forget these 4 days in my life.
Pravalika
Stayed 4 nights in Aug 2024
