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Hilton Surfers Paradise Hotel & Residences

5.0 star property

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Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
King Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
4 Bedroom Penthouse | View from room
2 Bedroom 2 Bathroom Sky High Residence | Private kitchen | Espresso maker, coffee/tea maker, electric kettle

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking available

Explore the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪1 min walk‬
  • Surfers Paradise Beach
    ‪5 min walk‬
  • SkyPoint Observation Deck
    ‪9 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪38 min drive‬

Room options

View all photos for Ocean View Suite with Lounge Access

Ocean View Suite with Lounge Access | View from room

Ocean View Suite with Lounge Access

  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Bedroom Penthouse

4 Bedroom Penthouse | View from room

4 Bedroom Penthouse

  • 125 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

View all photos for 2 Bedrooms Residence Ocean View

2 Bedrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedrooms Residence Ocean View

  • 100 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedrooms Residence

2 Bedrooms Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedrooms Residence

  • 85 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 4 Bedrooms Residence Ocean View

4 Bedrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

4 Bedrooms Residence Ocean View

  • 115 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Single Beds

View all photos for 3 Bedrooms, 2 Bathrooms Residence Ocean View

3 Bedrooms, 2 Bathrooms Residence Ocean View | Living area | 55-inch LCD TV with digital channels, TV, Netflix

3 Bedrooms, 2 Bathrooms Residence Ocean View

  • 100 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 Bedroom 2 Bathroom Sky High Residence

2 Bedroom 2 Bathroom Sky High Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

2 Bedroom 2 Bathroom Sky High Residence

  • 100 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Executive Room with Lounge Access

Executive Room with Lounge Access | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Room with Lounge Access

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

King Deluxe Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

King Deluxe Room

  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

King Guest Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

King Guest Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Ocean Panorama Room with Lounge Access

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Residence

1 Bedroom Residence | Living area | 55-inch LCD TV with digital channels, TV, Netflix

1 Bedroom Residence

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 Bedroom Ocean Sky Suite | Living area | 58-cm Smart TV with digital channels, TV, streaming services

Meriton Suites Surfers Paradise

  • Pool
  • Hot tub
  • Washer
  • Dryer
4.4 out of 5, Excellent, (830)
The price is €278
for 1 room
includes taxes & fees
19 Apr - 20 Apr
Meriton Suites Surfers Paradise

About this property

Hilton Surfers Paradise Hotel & Residences

Luxury Gold Coast hotel connected to the airport, steps from Cavill Avenue
4 outdoor pools, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Eforea spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.
Our customers tell us they can't get enough of Hilton Surfers Paradise Hotel & Residences's great location. During your stay, you'll be connected to the airport and just a quick walk from Cavill Avenue. You'll find features such as free WiFi in public areas, plus 4 outdoor pools and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy seafood while dining at Catch Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the indoor and 4 outdoor pools
  • Treat yourself to body treatments, hot stone massages or manicures and pedicures at eforea spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Cavill Avenue and 5 minutes on foot from Surfers Paradise Beach
  • Theme park shuttle service available for a fee
Hilton Surfers Paradise Hotel & Residences offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

4 meeting rooms and limo/town car service are available. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Hilton Surfers Paradise Hotel & Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Catch Restaurant – This restaurant specialises in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats – This cocktail bar serves breakfast and light fare. Open daily.
A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 45 for adults and from AUD 22.5 for children
  • Self-parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 537 out of 1006 reviews
Rating 8 - Good. 219 out of 1006 reviews
Rating 6 - Okay. 113 out of 1006 reviews
Rating 4 - Poor. 71 out of 1006 reviews
Rating 2 - Terrible. 66 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ARMINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, friendly stuff
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 4 nights in Dec 2024

10/10 Excellent

Rodgers

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located and offers convenient access to all amenities, upholding the exceptional standards synonymous with the Hilton brand.
Stayed 1 night in Jan 2025

4/10 Poor

Amandeep

Travelled with family
Stayed 1 night in Jan 2025

4/10 Poor

Suzanne Michelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had issues with a septic smell in our room which we advised centre Management, a spray was applied which masked the smell short term. We also spotted several cockroaches at the entrance where Mrs Margot’s cafe is located. The hotel is outdated & needs a refresh. We stayed there approx 18months ago it has gone down hill since then.
Stayed 6 nights in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Moe

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

8/10 Good

Catena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location, close to restaurants, beach and the shops. The hotel had great amenities.
Stayed 6 nights in Dec 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hilton was great. Great location, great friendly staff and very clean. Would definitely stay again.
Stayed 4 nights in Dec 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the Panorama Room - Facing the Ocean, it was a beautiful view! Very much enjoyed this during the day and in the evenings before going to bed. The room was excellent with a comfy bed and pillows, huge room, with a huge bathroom (one of the best bathrooms we have ever had in a hotel room!). The Buffet Breakfast was mostly Average and some items were Good, also, too crowded every single morning regardless of the time you went to eat. This hotel needs another Breakfast room to be opened to avoid the long lines and crowds, at least during the Holidays (Xmas week), which is when we were there. Its very unfortunate that right in front of this hotel their is a dance club and bars right next door to the hotel. Example of Noise from Dance Club/Bars while we were there on the 10th Floor Facing the Ocean. Tue night: no noise - club must be closed this night... Wed night: noise from 8pm to a bit before Midnight Thur night: noise from 8pm to 3:00 am! Fri night: noise from 9pm - 11pm-ish... Unfortunately, I would not stay here again, unless I turn 21 again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, going the extra mile for my birthday. View of the ocean on the 10 floor….just beautiful Only issue was single beds joined and big ridge in the middle and no blackout curtains.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Darcy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location and the room was really good. Everything was great. Except the parking, the lifts, and the pool. Parking advice was not provided and was really hard. The temperature of the pools was all out of whack, and the poolsides were gross. Foodscraps and empty containers and drinks were always present. Terrible. And the lifts. Ridiculous. Only four servicing such a big building is insane. Worst I’ve ever encountered.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Valentina

Liked: Staff & service, amenities, property conditions & facilities
Overall a good experience, staff are friendly and happy to help. Breakfast was plentiful and multiple swimming pools was a nice addition. It's a great location to beach and the tram is only a two minute walk away. My only qualm was that the room had mold on the two seats and there was a condom wrapper by the edge of the bed.
Stayed 14 nights in Dec 2024

10/10 Excellent

Simon

Stayed 1 night in Dec 2024

6/10 Okay

Hussein

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

2/10 Terrible

KANAPATHIPPILLAI

Stayed 1 night in Dec 2024

10/10 Excellent

Sarmad

Liked: Cleanliness, staff & service, property conditions & facilities
parking is small and a mess
Stayed 7 nights in Dec 2024

2/10 Terrible

Amelia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Missing track phone
They wouldnt allow me to stay at the hotel packed my belongings and wouldnt refund or change the room.I made complaints of my phone going missing from the apartment in the hilton 51st level 5103
Stayed 2 nights in Dec 2024

10/10 Excellent

Hasham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loyalty
We’ve been here a few times ,service desk realised so they upgraded our room, that was the highlight & made our stay even more enjoyable Thank you, We’ll be back again
Stayed 7 nights in Dec 2024

4/10 Poor

Nadieh

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We arrived at the hotel around 11 PM after a late flight and called ahead to inform the staff about our late arrival. However, the check-in experience was unpleasant. The staff member on duty seemed irritated and unwelcoming, which was not a great start. Once we got to our room, we struggled with the door—it was hard to open and required a lot of force every time. Inside, we noticed a night light lying on the floor near the bed, which I had to place back on the table. We were too tired to pay much attention and went straight to bed. The next morning, I noticed the alarm clock was set incorrectly, showing 9 AM when it was actually 5 AM. This was frustrating but nothing compared to what we noticed later: the bedsheet had two red, possibly bloody stains. It was shocking and absolutely unacceptable, especially from a Hilton. Even budget hotels manage clean sheets, so this was the worst part of our stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The family enjoyed our stay in Hilton. We loved the view and the breakfast buffet. The location is the center of activities. The front desk staff is so helpful and welcoming. We will definitely stay again in Hilton.
Stayed 5 nights in Oct 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Strong smell in room. Couch that was damp to sit on. Two seater couch for 4 people staying. Room doesn’t see much sunlight. Front desk unable to provide adequate solution even though I could have booked better rooms for less money on their website that day. Zero privacy at level 20, blinds have to be closed with a building immediately opposite. Noise from bars and clubs at street level below even at level 20 was unacceptable for sleeping.
Stayed 3 nights in Dec 2024