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Hope Harbour Hotel

3.0 star property

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Photo gallery for Hope Harbour Hotel

Exterior
2 Beds with Balcony | Desk, blackout curtains, iron/ironing board, bed sheets
BBQ/picnic Area
Exterior
Desk, blackout curtains, iron/ironing board, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Laundry
  • Free WiFi

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Warner Bros. Movie World
    ‪11 min drive‬
  • Dreamworld
    ‪12 min drive‬
  • Sanctuary Cove Marina
    ‪12 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪53 min drive‬

Room options

View all photos for 2 Beds with Balcony

2 Beds with Balcony | Desk, blackout curtains, iron/ironing board, bed sheets

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony | Desk, blackout curtains, iron/ironing board, bed sheets

Marina Harbour View 2 Beds with Balcony

  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Beds

Desk, blackout curtains, iron/ironing board, bed sheets

Standard Room 2 Beds

  • 41.3 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hope Harbour Hotel

Riverfront hotel with 2 outdoor pools and golf course
2 outdoor pools, a golf course and a restaurant are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with an iron/ironing board and blackout curtains. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness centre.
Hope Harbour Hotel's great location gets high marks from our customers. During your stay, you'll be close to Dreamworld. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a golf course and a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 11 minutes by car from Warner Bros. Movie World and 12 minutes from Dreamworld
As a guest of Hope Harbour Hotel, you'll find 2 outdoor swimming pools, Golf course, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Hope Harbour Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gold Coast hotel.

The hotel hosts a free manager's reception daily.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 2:00 PM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 251 out of 844 reviews
Rating 8 - Good. 190 out of 844 reviews
Rating 6 - Okay. 138 out of 844 reviews
Rating 4 - Poor. 109 out of 844 reviews
Rating 2 - Terrible. 156 out of 844 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Mo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I have to say, yes they refunded just under half of my booking cost, but apartment wasn’t cleaned properly, it looked like it was still under construction and I don’t think they cared? My booking site gave me a discount which is out of my control, but it seemed that the hotel didn’t appreciate that I got the price that I did so they gave my family and I, an unfinished apartment. Needless to say, once bitten, twice shy. Never again. I don’t know if this is how they usually operate, but it’s a no frills hotel this one.
Stayed 2 nights in Dec 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Edmund Wedam

Stayed 2 nights in Jan 2025

10/10 Excellent

Tracey

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ex Ramada hotel
Luxury stay at bargain price. Facilities are excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

fatin

Travelled with family
Disliked: Staff & service, property conditions & facilities
thank you for you question service is under zero and not good
Stayed 3 nights in Dec 2024

6/10 Okay

Chris

Stayed 1 night in Jan 2025

8/10 Good

Raymond, hinchinbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet with nice walks
Stayed 2 nights in Dec 2024

10/10 Excellent

Annabelle

Stayed 1 night in Jan 2025

6/10 Okay

GREGORIO

Travelled with family
Just fine.
Stayed 3 nights in Dec 2024

6/10 Okay

Kiri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean and adequate for our needs, but in need of repairs and general maintenance work.
Stayed 1 night in Jan 2025

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness, staff & service
It’s a lovely resort, quiet and affordable
Stayed 1 night in Jan 2025

6/10 Okay

Anwar

Travelled with family
Disliked: Cleanliness, staff & service
We think the housekeeping staff are letting down this beautiful hotel If they spend a little extra time and pay attention to the cleaning process the hotel could be highly desirable and more attractive
Stayed 4 nights in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't book here, we booked a mo th in advance but we arrived at 8pm was told there was no room for us. 2 other familys behind us were told the same thing. If you read orhee reviews youll read the sane thing. Dont book here!
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott Chan

Stayed 1 night in Dec 2024

2/10 Terrible

Agnes

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience! Dirty, lack maintenance, never anyone at reception.
Stayed 1 night in Dec 2024

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with relaxing harbour views, great food and good range of meals to choose from, especially the seafood buffet Friday and Saturday nights, great value for money all round, 2 swimming pools, gym and sauna amenities. Highly recommend this to anyone wanting an affordable relaxing get away by the water.
Stayed 1 night in Dec 2024

4/10 Poor

Fiona

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sadly our room wasn’t overly clean pillow undercovers need washing badly ( stained & smelly) and half a curtain so all the outside lights & early morning light come into room ☹️ Property needs some TLC Guy behind front desk needs customer service training 🤔
Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Stayed 2 nights in Dec 2024

6/10 Okay

Kerry

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
The view of the boats and water was really nice. The staff didn't speak English very well. Was hard to understand her. Plus was not friendly or helpful.. The only restaurant open was the bar/pizza this place was extremely expensive for disgusting food. I would never recommend the pizzz.
Stayed 1 night in Dec 2024

2/10 Terrible

Sritharan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not advisable for the price.
Stayed 1 night in Dec 2024

2/10 Terrible

Esther

Stayed 1 night in Dec 2024

2/10 Terrible

Sehrish

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was the worst stay I had ever have. 1- Property is old, its structure is in a way that you pass through corridors to corridors to reach to your room if you are unlucky and checked in corner rooms and there are not properly lighting in corridors, poor parking 2- Felt unsafe, deserted poor lighting in the facility 3- Verrrry unfriendly staff, poker face 4- Rooms are old there is mold in terrace, cannot even sit 5- Rooms were not properly cleaned, dust all around, there were litter accumulated dust in closet 6- Towels had marks/ stains not sure old towels or used ones 7- Bedding: extremely terrible, the offer a change in bedding with charge on it, I mean seriously!!! If someone is staying there for 6 days would they pay for a change for bedsheet. 8- Poor lighting in rooms 9- Rest all are case based but if by accident you pay for the booking they would not at alllllll listen and accommodate your refund request at alllllll!! Expedia failed on this even. 10- Top most that should have come at the top, we were checked in a room and we were given key for that and when we entered there someone was sleeping in that room already!! Decide for your safety, these people are terrible and poorly trained.
Stayed 6 nights in Dec 2024