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Phoenician Resort

4.0 star property

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Photo gallery for Phoenician Resort

Property grounds
Indoor pool, outdoor pool, pool loungers
Aerial view
Apartment, 1 Bedroom | Room amenity
Apartment, 1 Bedroom | Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Dryer
  • Housekeeping
  • Washer
  • Gym

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • The Oasis
    ‪3 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪5 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪19 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 106 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Room amenity

Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

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  • Washer
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About this property

Phoenician Resort

Family-friendly aparthotel with health club and sauna
This smoke-free aparthotel features an indoor pool, an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, Access to hot tub and a children's pool. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and an electric kettle, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. This individually furnished accommodation includes dining tables. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Phoenician Resort. During your stay, you're just a quick walk from The Star Gold Coast. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. Built in 1997, this upmarket aparthotel has 80 apartments over 9 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony or patio
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the proximity to shopping and the pool
  • Just a 5-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes on foot from The Star Gold Coast
Phoenician Resort offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a terrace are also featured at the family-friendly Phoenician Resort. The aparthotel can provide limo/town car service and tour/ticket assistance. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 1097 reviews
Rating 8 - Good. 388 out of 1097 reviews
Rating 6 - Okay. 98 out of 1097 reviews
Rating 4 - Poor. 24 out of 1097 reviews
Rating 2 - Terrible. 11 out of 1097 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shazlin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay! Will be back again
Stayed 3 nights in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Extremely noisy otherwise coul not fault
Stayed 4 nights in Jan 2025

10/10 Excellent

Leigha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reception ladies were lovely and funny!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, safe and secure especially after hours. The apartment was clean and well fitted out with excellent air-conditioning and plenty of room on the balcony. We were within easy walking distance to shops, restaurants a supermarket and the beach. A 2 minute walk to the tram and 600m from the Casino.
Stayed 4 nights in Jan 2025

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort

Great place to stay, central to everything.

PROS Staff are super friendly and helpful. Central to Oasis shopping centre, including Woolworths, boutiques, gym,chemists, bakery, hairdresser,etc Restaurants and Main Street are underneath the apartments on ground floor. Great swimming pool, indoor and out, indoor large spa. Tramstop 5 min walk. Rooms vary (as all individually furnished), but plenty of room in 1 bed apartment. Free basement parking. Easy walk to casino. CONS Not all have king bed, some have queen. Loud noisy cars seem to cruise around the block, which are really loud. Noise and music/singing from restaurants at night, but usually goes quiet about 10. Depending on which apartment you’re in, there is a construction site in a nearby street that starts early and at the moment are excavating, so dump trucks use the road.
Stayed 9 nights in Jan 2025

8/10 Good

Cameron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the beach, restaurants, trams and Woolies. Apartment had all the amenities to make you feel at home. Would stay here again depending on the price/deal.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was in a great location, close to restaurants, beach and shopping.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lukinn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Nate

Travelled with group
Stayed 2 nights in Jan 2025

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Renae

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff Julie on check in was wonderful and very welcoming and helpful with directions as very large property! Lady on checkout was really nice too! Didn’t catch her name. Loved the area and atmosphere! Highly recommend this property.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort

Great value for money

Very good value for money spacious 1 bedroom apartment with everything you need and great views. Very nice location close to the beach, public transport, shops, resteraunts etc. All staff very friendly and helpful. (Diana was a legend!) Too busy to use any of the facilities but the pool looks nice!
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very good location with all necessary facilities on doorstep
Stayed 3 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Taylah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was so lovely and welcoming, she has been there for 14 years I believe and she was just such a pleasure to deal with. The property was clean, tidy and had everything you needed. It’s quite outdated but to be fair, I think it added character to the building and I still really enjoyed our stay. Will definitely be back!!
Stayed 3 nights in Jan 2025

8/10 Good

Ian

Liked: Cleanliness

Broadbeach Icon

Had a great stay. Apartments are very well positioned in the heart of Broadbeach however it lacks sound proofing so extremely noisy at night. The main bedroom window was unable to be closed so noise was heard all night. Rubbish trucks and builders start at 5:30am so don’t expect a sleep in. Accommodation is a generous size and very clean. It is a little dated and could do with some upgrades but comfortable and lacks nothing in facilities or location to Broadbeach.
Stayed 2 nights in Jan 2025

8/10 Good

Brendan

Disliked: Property conditions & facilities
We loved the location, very close to lots of restaurants and major shopping centre. The pools, spa and sauna were clean. Our furniture was old, worn and dirty. The shower screen was broken and the aircon leaked water.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, property conditions & facilities
The staff were great people , friendly, officiant
Stayed 5 nights in Dec 2024

8/10 Good

Bianca

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was in a fantastic location walking distance to local shopping areas, restaurants and the beach. What wasn’t so great was that it was very ran down towel rails falling off. Unpainted walls where they had been patched up in rooms. For the price this was disappointing. But otherwise staff were lovely and very friendly
Stayed 5 nights in Dec 2024

8/10 Good

Mark

The tv reception was terrible and lounge suite needed vacuum
Stayed 2 nights in Dec 2024

10/10 Excellent

Saraya

Liked: Cleanliness, amenities, property conditions & facilities
Great family stay! We enjoyed it and found it very clean and well maintained. From check in to check out. Will definitely stay again soon
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
All Staff were amazing to deal with. Place a little run down in certain areas but the customer service was above expected
Stayed 3 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

fermino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the fact it had an indoor pool and an outdoor pool. Very close to public transport and so close to restaurants
Stayed 9 nights in Nov 2024