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Sofitel Gold Coast Broadbeach

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofitel Gold Coast Broadbeach

Beach nearby
Outdoor banquet area
SUPERIOR ROOM, 2 Double Beds, Ocean Views | View from room
Aerial view
LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa | Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Housekeeping

Explore the area

Map
81 Surf Parade, Broadbeach, QLD, 4218
  • The Oasis
    1 min walk
  • The Star Gold Coast
    3 min walk
  • Gold Coast Convention and Exhibition Centre
    5 min walk
  • Surfers Paradise, QLD (SFP)
    8 min drive

Room options

View all photos for CLASSIC ROOM, 1 King Size Bed, River Views

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

CLASSIC ROOM, 1 King Size Bed, River Views

  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 King Size Bed, Ocean Views

SUPERIOR ROOM, 1 King Size Bed, Ocean Views | Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 1 King Size Bed, Ocean Views

  • 37 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for SUPERIOR ROOM, 1 Queen Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 1 Queen Bed, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for SUPERIOR ROOM, 2 Double Beds, Ocean Views

Premium bedding, minibar, in-room safe, desk

SUPERIOR ROOM, 2 Double Beds, Ocean Views

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa | Premium bedding, minibar, in-room safe, desk

LUXURY ROOM, 1 King Size Bed, Ocean Views, Spa

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for CLASSIC ROOM, 2 Double Beds, River Views

Separate bathtub and shower, deep-soaking bathtub, designer toiletries

CLASSIC ROOM, 2 Double Beds, River Views

  • 37.0 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

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About this property

Sofitel Gold Coast Broadbeach

Luxury Gold Coast hotel connected to a shopping centre, steps from The Oasis
This hotel features 2 restaurants, 2 outdoor pools and a fitness centre. Additionally, a bar/lounge, a poolside bar and a conference centre are on-site. Housekeeping is available on request.
Sofitel Gold Coast Broadbeach offers 296 accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Gold Coast hotel provides wired and wireless Internet access (Wi-Fi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sofitel Gold Coast Broadbeach. During your stay, you'll be connected to a shopping centre and just a quick walk from The Star Gold Coast. Features include 2 outdoor pools, 2 restaurants and a gym.
  • For dining with pool views, stop by Bistro On3 Restaurant, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and bicycles to rent
  • Steps from The Oasis and 3 minutes on foot from The Star Gold Coast
Sofitel Gold Coast Broadbeach offers its guests 2 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A business centre, 10 meeting rooms, and limo/town car service are available. A library, a terrace, and multilingual staff are also featured at the luxury Sofitel Gold Coast Broadbeach. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Bistro On3 Restaurant – Overlooking the pool, this bistro serves breakfast, lunch and dinner.
Room81 Restaurant – This fine-dining restaurant specialises in French cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (AUD 25 per night; includes in/out privileges)
  • Valet parking on site (AUD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 45 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bistro On3 Restaurant
  • Room81 Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Gym
  • Library
  • Outdoor tennis court
  • Shopping centre
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 45 for adults and from AUD 20 for children
  • Fee for in-room wireless Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 25.00 per night (in/out privileges)
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Sofitel Gold Coast Broadbeach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 490 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 124 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Domenic

Travelled with group
Liked: Amenities
Good
Stayed 3 nights in Sep 2024

6/10 Okay

Farley

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I had pick a slight negative I’d say if large pool was also heated but we loved our time there
Stayed 5 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly and helpful. It was great to have access to on-site secure parking. Our room was quiet with a great view of the ocean. The concierge staff go out of their way to assist with any problems. Will definitely stay here again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Duncan

Disliked: Cleanliness, staff & service, property conditions & facilities
After attempting to arrange a different date due to my daughter being critical ill and needing emergency surgery. The reservations team Emline refused all attempts to negotiate with the Expedia, despite a manafwr approving a refund under the circumstances. Certainly no humab in this service. Shame.
Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Disappointed as Sofitels are usually 5-star hotels but this one is tired looking and needs refurbishment. Our room wasn't clean (hair on shower floor and dirt marks on cupboard doors, mirror and wall). If we were staying more than 2 nights, we would have complained and asked for another room. The location in Broadbeach is excellent (close to everything) and my saving grace was a Starbucks opposite the hotel as there was no coffee machine in the room! All in all, we were disappointed and will not stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Prue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean Could do with an update of bathrooms for aesthetics but they are cleaner than some new hotels I’ve been to!
Stayed 1 night in Sep 2024

10/10 Excellent

Safoora

Stayed 2 nights in Aug 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good spot to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal Location and walking distance to good restaurants
Stayed 1 night in Sep 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service
Surprised to be charged $25 a day to park. Not informed until leaving. I have never been charged for parking at a hotel before. Steps to lifts in carpark was also unsatisfactory
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and position
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything. Apart from the late check in time, the room was great and the staff were top notch professionals. Would highly reccomend to anyone..
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly and efficient staff and service (which is more than I can say for the WOTIF process to follow up on this booking).
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying here, you are made to feel special and welcome from the moment you drive in the driveway. Staff are very accomodating, attentive and communicate well. Thank You Sofitel Broadbeach.
Stayed 1 night in Sep 2024

10/10 Excellent

Malcolm, BLAXLAND

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and pleasant.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Candice

Stayed 4 nights in Aug 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Great service from the Sofitel team. Room is a little dated otherwise great to stay at
Stayed 1 night in Sep 2024

10/10 Excellent

Fariba

Liked: Cleanliness, staff & service, property conditions & facilities
Construction around hotel
Stayed 6 nights in Sep 2024

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was quite tired and dated with a dreary foyer, elevators and corridors….the room had a partial sea view which I had requested and a small balcony which was nice. The bathroom was large with a full bath and amenities were excellent. Daily housekeeping was a bonus. At first we were told we would have to pay for wifi but after complaining to reception we were given access. Staff were welcoming and helpful. Not impressed though when tried to charge me for a room service breakfast at check out which we hadn’t had (charge was removed though) and be aware that the $300 bond is not taken as a hold on your credit card but actually charged and then refunded which means a wait for your money to be returned.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed from the moment I arrived. Champagne on arrival and it was just a lovely way to be greeted to the hotel and I feel lots of other hotels should think about the customer journey. Even though the rooms are a little tired it was very clean and had everything you needed. Except for bottles of water in the room. Thanks
Stayed 2 nights in Aug 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay all round.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was a enjoyable one night stayover after having a family holiday on the GC
Stayed 1 night in Aug 2024