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The Star Grand at The Star Gold Coast

5.0 star property

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Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
8 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior detail
Club Suite | Premium bedding, pillow-top beds, in-room safe, desk
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
8 Casino Drive, Broadbeach, QLD, 4218
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪9 min walk‬
  • Cavill Avenue
    ‪5 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪33 min drive‬

Room options

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room | Premium bedding, pillow-top beds, in-room safe, desk

Superior Deluxe Twin Room

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room | Premium bedding, pillow-top beds, in-room safe, desk

Superior Deluxe King Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Club Suite | Premium bedding, pillow-top beds, in-room safe, desk

Club Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room | Premium bedding, pillow-top beds, in-room safe, desk

Executive King Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Suite

King Terrace Suite | Premium bedding, pillow-top beds, in-room safe, desk

King Terrace Suite

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, pillow-top beds, in-room safe, desk

Executive Twin Room

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean Terrace Suite

Ocean Terrace Suite | Premium bedding, pillow-top beds, in-room safe, desk

Ocean Terrace Suite

  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Dorsett Gold Coast

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (1516)
The price is €109
for 1 room
includes taxes & fees
30 Mar - 31 Mar
Dorsett Gold Coast

About this property

The Star Grand at The Star Gold Coast

Luxury hotel connected to the convention centre in Gold Coast with 8 restaurants
8 restaurants, an outdoor pool and 6 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Star Grand at The Star Gold Coast's great location. During your stay, you'll be connected to the convention centre and just a quick walk from The Star Gold Coast. Free WiFi in public areas, 8 restaurants and 6 bars are available.
  • Free WiFi
  • Enjoy Italian cuisine with pool views at Cucina Vivo, one of the property's 8 restaurants and 6 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by foot from Pacific Fair Shopping Centre and a 5-minute drive from Slingshot
The Star Grand at The Star Gold Coast offers its guests 2 hot tubs, an outdoor pool, and a fitness centre. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17513 square feet (1627 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury The Star Grand at The Star Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Cucina Vivo – Overlooking the pool, this restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Kiyomi – Overlooking the pool, this fine-dining restaurant specialises in Korean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Garden Kitchen & Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Nineteen at The Star – Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Imperial at The Star – Overlooking the garden, this restaurant specialises in Chinese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 20 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Imperial at The Star
  • Kiyomi
  • Nineteen at The Star

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (17,513 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.90 for adults and from AUD 19.90 for children
  • Self-parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 542 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lav

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is showing signs, all over, that it is a bit tired. The room in particular, shower etc. The drunken and disorderly was another level tho. Not fun.
Stayed 1 night in Dec 2024

8/10 Good

Lizzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room
Stayed 1 night in Dec 2024

10/10 Excellent

Isaac

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed rooms. Excellent facilities. Helpful and friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Handy parking, onsite restaurants, clean and friendly staff. Verrrryyyyy long wait times to check in (we arrived at 3pm and it took over 30mins lining up just to check in!)
Stayed 1 night in Dec 2024

8/10 Good

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean spacious room and plenty of dining options
Stayed 1 night in Dec 2024

6/10 Okay

Robyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slow
Service is poor - check in was slow, check out took so long we gave up and just left. The buffet is for kids and families, not a nice relaxing breakfast at all. You can do a lot better for that price on the Gold Coast, so we won't be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The rooms and property are beautiful, so architectural. The bed and bedding was unbelievably comfortable, we had the best sleep. Lots of delicious food options and walking distance to Pacific Fair shopping centre.
Stayed 2 nights in Dec 2024

8/10 Good

Sangtae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Husam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue
Stayed 4 nights in Nov 2024

8/10 Good

Amanda

Liked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Sophia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room. It was so clean and looked lovely. The bed was comfy and the air conditioning helped us feel more comfortable in the humid climate. The parking was very full when we arrived and it took almost an hour to leave the carpark on checkout. The amount of options for dining was a reason I booked at we have dietary requirements. We had a negative experience at one of the restaurants but the rest of the staff did their best to remedy the situation. After waiting an hour and a half we decided to leave without dinner. The pool was great and I loved the view down to the Casino and restaurants looking down from the hallway to the room. It created a great atmosphere and aesthetic to our stay. We loved the decor and the Christmas decorations made it all the more beautiful. Besides the parking and the restaurant experience, our stay was great 😊
Stayed 1 night in Nov 2024

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend stay with lots of dining options and things to do in and around the hotel so you hardly / rarely even have to leave if you don’t want too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellie

Stayed 1 night in Nov 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Staff & service, property conditions & facilities
Absolutely a beautiful place to stay ❤️ we will be making a trip to stay every year ! A new tradition ❤️Michael Prescott thank you very much ! Really appreciated what you did for us ! Thank you again
Stayed 2 nights in Nov 2024

10/10 Excellent

Dino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the room & complex and what was on offer. Stayed before & will do again in the future. Staff were very friendly & helpful.
Stayed 3 nights in Nov 2024

8/10 Good

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location to good restaurants and comfortable hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Naomy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent . I would love to always spend my vacay at the Star. Its really a Star ♥️♥️
Stayed 2 nights in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024