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Best Western Executive Inn & Suites

2.5 star property

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Photo gallery for Best Western Executive Inn & Suites

Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets
Lobby
Iron/ironing board, WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
2725 Buchanan Avenue SW, Grand Rapids, MI, 49548
  • Downtown Market
    ‪5 min drive‬
  • Van Andel Arena
    ‪5 min drive‬
  • John Ball Zoo
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1348)
The price is €157
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Sonesta Hotel Grand Rapids Airport

About this property

Best Western Executive Inn & Suites

Hotel in Grand Rapids with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Executive Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Best Western Executive Inn & Suites. During your stay, you'll be close to Van Andel Arena. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Van Andel Arena and 6 minutes from DeVos Performance Hall
Best Western Executive Inn & Suites offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Best Western Executive Inn & Suites also features a vending machine, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 2 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Executive Grand Rapids
Best Western Executive Inn Grand Rapids
Best Executive Grand Rapids
Best Executive & Suites Rapids
Best Western Executive Inn & Suites Hotel
Best Western Executive Inn & Suites Grand Rapids
Best Western Executive Inn & Suites Hotel Grand Rapids

Best Western Executive Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1002 reviews
Rating 8 - Good. 297 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 87 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
I just checked in. Heat was off. Par for the course for budget hotels. This hotel is in the realm of not being a low cost budget hotel. Heat set at 60.
Stayed 1 night in Dec 2024

4/10 Poor

Denise

Disliked: Cleanliness, room comfort
Stink. Stank. Stunk.
Best Western usually delivers. Not this time. Cold lobby (employee in her full on winter coat), smelled like an angry skunk or just plain marijuana. Sink backed up and had dead gnats in it. Bathtub ran all the time. Closing the curtains was ridiculous. Bummer choice of hotels.
Stayed 1 night in Dec 2024

8/10 Good

Ethan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Just like website showed. Clean and up to date rooms.
Stayed 1 night in Dec 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

stewart

Disliked: Staff & service, property conditions & facilities
The staff was terrible. The ice machines were broken. Our first room had a broken phone and tv remote. Breakfast was an hour late Saturday. There were no towels or face clothes in our first room.
Stayed 3 nights in Nov 2024

10/10 Excellent

J'Lee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family, clean, staff was nice. Beds comfy and quiet.
Stayed 5 nights in Nov 2024

2/10 Terrible

Melinda

Travelled with family
Disliked: Staff & service, property conditions & facilities
Tv didnt work Sink wouldnt drain and the shower was broken so bath only. Didnt even meet the bare minimum standard of a room. Terrible! Noone at the front desk for checkout !
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Diane

Travelled with family
Disliked: Staff & service, property conditions & facilities
Some staff rude. Pool was so dirty you barely saw the third step safety stripe. We would never go into that pool. Next morning, same thing with debris and towels on the floor. Garbage around the building. No creamer or tea available. Breakfast was ridiculous. Waffle batter was so runny no one could make a waffle. The rest was snack foods.
Stayed 1 night in Nov 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, easy parking, friendly staff with breakfast included. Good value!
Stayed 1 night in Nov 2024

8/10 Good

Diane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Neat and clean. Except the smell of marijuana.
Stayed 1 night in Nov 2024

4/10 Poor

Gregory Francis

Business traveller, Travelled with partner
Disliked: Staff & service
An hour before checking out after we had breakfast returning to the room, our 2 key cards have been deactivated and another guest had theirs too. When they reactivated them, they gave no explanation or apology.
Stayed 6 nights in Oct 2024

10/10 Excellent

Margaret Geisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and neat. The property is older but very well kept for it's age. Room was spacious, beds very comfortable and bathroom was large and clean. The breakfast was very nice-plenty of choices and breakfast area was neat and clean.
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Travelled with partner
Kentwood was close by with a trader joes.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not a good stay
I was given a room with a device running when we walked in. Room was filled with airborne particulates that caused us to cough uncontrollably. We were given another room but the hotel worker seemed like he didn't want to give us another room. He was quiet and didn't offer an apology to me.
Stayed 1 night in Oct 2024

8/10 Good

Ds

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Nolan

Liked: Cleanliness, property conditions & facilities
It was nice and quiet and clean
Stayed 3 nights in Oct 2024

8/10 Good

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
After receiving our room key and going up to the room, we had to return to the front desk - the first room had dirt on the bathroom counter, crumbs on the table and the bed was not mad - though the toilet paper had been folded prettily. The halls, elevator and staircase all smelled heavily of marijuana. The rooms were overly warm and the room ac only blew cool air, not cold.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

8/10 Good

Pamela

Liked: Cleanliness
The breakfast had limited choices and was not good.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Stayed 10 nights in Sep 2024

4/10 Poor

Michelle

Disliked: Cleanliness, property conditions & facilities
The room wasn't very clean, the tub leaked onto the floor
Stayed 1 night in Oct 2024