CityFlatsHotel - Grand Rapids, Ascend Hotel Collection
Hotel with a 24-hour fitness centre, a short walk to Van Andel Arena
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers 48 air-conditioned accommodations with MP3 docking stations and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.
Our customers tell us that they can't get enough of the comfortable beds at CityFlatsHotel - Grand Rapids, Ascend Hotel Collection. During your stay, you're just a quick walk from Van Andel Arena. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Self-parking available for a fee
Amenities include a front desk safe, 2 meeting rooms and a lift
On-site recreation includes a 24-hour gym
Guests really like the accommodation for the comfy beds and cleanliness
Just a 4-minute walk from Van Andel Arena and 6 minutes on foot from DeVos Performance Hall
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness centre, spa services, and coffee/tea in common area are also featured at the boutique CityFlatsHotel - Grand Rapids, Ascend Hotel Collection. Parking is available for a fee.
This 3-star Grand Rapids hotel is smoke free.
CitySen Lounge – On-site restaurant.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (USD 24 per night)
Street parking available
Parking on site (USD 24 per night)
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
CitySen Lounge
Things to do
24-hour gym
TV in common areas
Family friendly
Free cot
Snack bar/deli
Conveniences
24-hour front desk
Hair salon
Luggage storage
Safe at front desk
Shared microwave
Guest services
Housekeeping (daily)
Proposal/romance packages
Wedding services
Business services
2 meeting rooms
Spa
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
MP3 dock
Food and drink
Limited room service
More
Air conditioning
Desk
Desk chair
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self-parking fee: USD 24.00 per night
Nearby parking fee: USD 24.00 per night (400 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property is also known as
CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I had an4 hour delayed flight and wasn't getting in until 3am. I called the hotel they told me they would be there to let me in. It took a lot stress off the situation. I would ask they give a few more larger towels but the room was clean, warm and grrat view of downtown
Brian P
Stayed 2 nights in Dec 2024
4/10 Poor
Matthew
Travelled with partner
18 Dec 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Bar tender was awsome other than that seemed like everone hated there job
Room was a short walk to the Van Andel Arena. Parking in the area is costly (3:30pm to 9:00am = $40). Room had no view out the window - Brick walls on all directions(Left, right and forward) - open at roof. Not a good value for trhe money. The staff were very friendly and helpful (check in, security at night and check out).
We were in for overnight. From check in to check out it was a great experience. The staff was pleasant and helpful, room was incredibly comfortable and very clean. We would definitely stay there again.
I stayed here because I had to be in town for work, and although my work didn’t go over well (I worked for the election) it seemed that I felt less sad because of how amazing this hotel is
This is my go-to hotel for when I’m in Grand Rapids!! We decided to stay another night due to the weather, and the staff was SUPER accommodating…they helped us find an affordable option and gave us the same room we had been staying in. Truly the best ever. So clean, great location, and amazing staff!! Will forever be staying here :))
We had a strange room layout that wasn’t very conducive to two guests. The lighting wasn’t comfortable nor inviting. The room wasn’t as clean as we’re accustomed to at other hotels - the floors were visibly dirty, the one chair had leftover food in it, there were dusty areas throughout the room. There were no options for parking, the parking garage behind is set up for validation but the hotel didn’t offer any - an additional $30 cost per night. With many other options to stay in the immediate vicinity, I can’t recommend CityFlats to anyone.
Matthew
Stayed 3 nights in Dec 2024
8/10 Good
Verified traveller
9 Dec 2024
Disliked: Staff & service
Great stay despite a couple issues
Hotel is close to everything downtown. Had a slight issue attempting to check in because no one was at the front desk or answered the phone. Waited almost 30 minutes. Two long hairs were found in the bed and neither myself nor my spouse have long dark hair. Also the lighting is very tricky inside the room. Took us a while to get lamps/rooms lit as needed.
Verified traveller
Stayed 1 night in Dec 2024
10/10 Excellent
Jad
9 Dec 2024
Jad
Stayed 2 nights in Dec 2024
10/10 Excellent
Victoria Lyn
Travelled with partner
8 Dec 2024
Liked: Staff & service
Disliked: Amenities
The beds were too soft and of poor quality.
Not much sound proofing, plus the room felt cold, even though the temperature was turned up.
We booked a queen bed but got a double. It was just the one night so I didn’t fight it. When we went to check out in the morning there was no one at the front desk. We waited for 5 minutes then just left the key cards and left.
Great location right downtown. My room was smaller but very modern and well laid out. The property is in great shape. Overnight parking is available in a deck that is right around the corner. I'd stay here again next time I'm in GR.
Loved the rooms they were very cool and unique. The bed was very comfortable. Loved the showers. Very good location. Wished there was more to the workout rooms, no water or towels. Otherwise it was great!
The room was terrible, dirty sheets, no hangers, floor is buckling, refrigerator was in the middle of the floor and no window. Had to move to a different hotel the same day and did not stay for the 7 day prepaid stay. Looking for a refund if possible. I have pictures