Sonesta Hotel Grand Rapids Airport

3.0 star property

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Photo gallery for Sonesta Hotel Grand Rapids Airport

Lobby
Indoor pool
Coffee shop
Bar (on property)
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available

Explore the area

Map
3333 28th St SE, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪4 min walk‬
  • Calvin College
    ‪2 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

Suite, 2 Queen Beds, Kitchenette

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Family Suite, Multiple Beds, Pool View

  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

Room, 2 Queen Beds, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Business Suite, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Kitchenette

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Roll-in Shower (Accessible)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sonesta Hotel Grand Rapids Airport

Hotel in Grand Rapids with free airport shuttle and free local area shuttle
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Grand Rapids Airport. During your stay, you're just a quick walk from Woodland Mall. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include 4 meeting rooms, conference space and convenience store
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Frederik Meijer Gardens and Sculpture Park and 11 minutes from Van Andel Arena
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Sonesta Hotel Grand Rapids Airport offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4036 square feet (375 square metres) and includes conference space. The business-friendly Sonesta Hotel Grand Rapids Airport also features a terrace, laundry facilities, and a corner/local shop. An area shuttle within 3 miles and A roundtrip airport shuttle (available on request) are free. Self parking is free.

This Grand Rapids hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Sonesta Hotel Grand Rapids Airport has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus a one-off USD 75 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta Hotel Grand Rapids Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 10:00 AM. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 668 out of 1359 reviews
Rating 8 - Good. 296 out of 1359 reviews
Rating 6 - Okay. 168 out of 1359 reviews
Rating 4 - Poor. 98 out of 1359 reviews
Rating 2 - Terrible. 129 out of 1359 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Brooke

Travelled with family
Disliked: Staff & service, property conditions & facilities
We booked for the waterslide and hot tub, when we got to the hotel the waterslide was permanently closed and the hot tub was closed as well. The front staff was not very friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Colleen

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room itself was nice. The hot tub was out of order and so was the pool slide. There were no towels in the pool area also.
Stayed 1 night in Dec 2024

10/10 Excellent

Lauretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Stayed 1 night in Dec 2024

6/10 Okay

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Amenities
Great staff! Lovely room! Pool is dark and chilly, hot tub and slide closed, and a really busted up office in our room.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel, Palmer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property appears old but room was renovated and very clean.
Stayed 1 night in Dec 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service
Comfortable and close to airport
Stayed 1 night in Dec 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel hell do not book here.
Absolutely hated this hotel pictures of the pool hot tub and breakfast got me to go here but breakfast was not included and it would have costed me just over 20 for what i wanted thats insane pool is 4 feet in the deep end hot tub was out of service indefinitely along with a big cool slide our suite was labeled as a kitchenette suite but only came with a little microwave that could barely heat water. There isnt one single thing i liked about this hotel they should turn this wreck of a building and turn it into a homeless shelter cant believe this place is even open zero stars worse hotel ive ever been too. Was charged 180.00 on my card for this horrible stay so pissed off i could burn this place down.
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday stay
Hotel is a great location close to many things. Hotel was very clean and quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yeredi

Stayed 1 night in Oct 2024

10/10 Excellent

Quentin

Stayed 1 night in Nov 2024

8/10 Good

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Melissa

Stayed 1 night in Dec 2024

6/10 Okay

Kori

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hot tub not working which was main reason we booked. Door from wall to pool didn’t latch well. Staff was friendly though!
Stayed 1 night in Dec 2024

10/10 Excellent

Daunn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viktor is great
Viktor went above and beyond.
Stayed 3 nights in Dec 2024

10/10 Excellent

Douglas

Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah the bartender was awesome, and since taking this property over from Marriott, Sonesta has made some nice upgrades. Unfortunately, the water slide is permanently closed, but the pool area is huge and the room was clean and spacious. For the price, it’s tough to beat. Three minute walk to the Woodland Mall, Phoenix Movie Theater, and many restaurants. 8 minute Uber to the airport, or they run a shuttle. I will stay here again for sure!
Stayed 1 night in Dec 2024

8/10 Good

Aneska

Liked: Cleanliness, staff & service
Kyle was kind at Front Desk, parking area needs more lights, our room was clean, our stay was good.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Celine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Celine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, good stay.
Room was nice. No hot water, was offered to go to different hotel down the street but stayed anyway. Their site says restaurant on site, but none. Bar area good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Suleyman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024