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Extended Stay America Select Suites - Grand Rapids - Kentwood

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites - Grand Rapids - Kentwood

Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Lobby
Exterior
Fridge, microwave, stovetop

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
3747 29th St Se, Grand Rapids, MI, 49512
  • Orbit Room
    8 min walk
  • Woodland Mall
    19 min walk
  • Patterson Ice Center
    3 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Sonesta Hotel Grand Rapids Airport
Pool
Hot tub
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (950)
The price is €81
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Sonesta Hotel Grand Rapids Airport

About this property

Extended Stay America Select Suites - Grand Rapids - Kentwood

Grand Rapids hotel in Kentwood
Along with laundry facilities, this smoke-free hotel has a front desk safe and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Grand Rapids - Kentwood offers 104 accommodations with free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer fridges, stovetops and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

During your stay at Extended Stay America Select Suites - Grand Rapids - Kentwood, you're just a quick walk from Centerpointe Mall. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • 12 minutes by car from Van Andel Arena and 12 minutes from DeVos Performance Hall
  • Pets welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Grand Rapids - Kentwood, you'll find a vending machine, laundry facilities, and discounted use of a nearby fitness facility. Public spaces have free WiFi. Extended Stay America Select Suites - Grand Rapids - Kentwood also features a front desk safe and a lift.

This Grand Rapids hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Grand Rapids
Extended Stay America Grand Rapids Kentwood
Extended Stay America Grand Rapids Kentwood Hotel
Extended Stay America Kentwood Hotel
Extended Stay America Kentwood Hotel Grand Rapids
Extended Stay America Kentwood
Extended Stay America Grand Rapids Kentwood
Extended Stay America Suites Grand Rapids Kentwood

Extended Stay America Select Suites - Grand Rapids - Kentwood Reviews

Reviews

6.4
Rating 10 - Excellent. 164 out of 785 reviews" "
Rating 8 - Good. 204 out of 785 reviews" "
Rating 6 - Okay. 158 out of 785 reviews" "
Rating 4 - Poor. 135 out of 785 reviews" "
Rating 2 - Terrible. 124 out of 785 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dawn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not good the doors didn’t shut properly there was van roaches in the room
Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service
Breakfast is too simple(grab and go)
Stayed 1 night in Jul 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service
We stayed here 1 night upon arrival to GRR. Overal it was a good stay. The bed was good, not great but wasn't terrible. Thr next day the frond desk lady wa svery friendly and asked how our stay was. The only thing is that one of the sude doors to get into the building is jammed, it took many attempts inserting yhe key card for the door to open. Someone actually told us thar eventually it will open. That was 11 pm, we wanted to rest and not to stay outside teying to get in.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
AC units emit strong urine odor
The first room I was assigned smelled like urine. However, I have been known to mis-identify odors, so that smell may well have been the through-wall AC unit. AC units will emit a urine-like smell when there is a buildup of mold and bacteria from condensation on the cooling fins (internally). They assigned me another room without question. It smelled fine at first, but once I ran the AC for a bit I began smelling the same odor (though not as strong as in the first room).
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were impressed with our stay
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I went to check in and they did not have the amenities listed for the room. I said I didn’t want to stay there if that was the case. She told me fine and that she refunded me, but she never did. So I had to pay for hotel room I didn’t even stay in. Customer service was extremely poor, completely unapologetic, and it looked unbelievably rundown and dirty compared to the picture
Stayed 1 night in Jul 2024

10/10 Excellent

Jamesia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There were many pets that were being very loud on our floor. Staff helped us retrieve a lost item, and were very welcoming to us.
Stayed 1 night in Jun 2024

4/10 Poor

Cheri

Disliked: Cleanliness, property conditions & facilities
Thanks
Stayed 1 night in Jun 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with our door lock. The front desk quickly resolved the issue.
Stayed 1 night in Jun 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Donna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I left and need a refund it was dirty and not a good vibe in the safety issue
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
The room was filthy. The bed skirt was dirty, the bathroom had some sort of black grease, the office chair had numerous stains and was broke, the recliner couldn't recline because of the sticky substance holding it back... Ugh. I would NEVER stay here again. Spend the extra dollars, stay somewhere else!
Stayed 1 night in Jun 2024

4/10 Poor

Timothy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wow extremely dirty and stained carpets, the place smelled like a BBQ in the hallways and rooms. No Bueno.
Stayed 1 night in Jun 2024

2/10 Terrible

Carolyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I had a reservation for this property with a late arrival. When i got there at 11p there was a person sleeping in the grass in front of the hotel, 2 others on a bench, and 3 people hanging out in the lobby. Because this put up red flags, i asked to see my room before i signed in. When i entered the room the smell of urine was so strong i almost gagged. The wallpaper on one wall was pulled off in football sized chunks. There was no way i was letting my daughter and grandson stay in this room nor myself with asthma. I was shocked that this property thought this was ok. We left and had to find another hotel at midnight. Look at your rooms before you sign.
Stayed 1 night in May 2024

6/10 Okay

Judith

Disliked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Tamara

Disliked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Tamara

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property manager had a bad attitude. Overall they were shady on many levels.
Stayed 1 night in Apr 2024

2/10 Terrible

Omar

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The check-in timeframe is misleading. Says until midnight but even with a heads up that I would be late, still before midnight the reservation was erased. Then with a new reservation I was given a room with someone already occupying it. Took over half a hour to check-in. When we finally got the room we had missing blankets, pillows, and a drawer was broken and left on side of dresser.
Stayed 1 night in May 2024

4/10 Poor

Kyle

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Apu, Toronto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Toilet pan was not clean.
Stayed 1 night in May 2024

8/10 Good

Sharde

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly and helpful!
Stayed 1 night in May 2024