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Hotel Mercure Graz City

4.0 star property

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Photo gallery for Hotel Mercure Graz City

Exterior
Executive Suite, Multiple Beds | Living area | LCD TV
Bar (on property)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Room service

Explore the area

Map
Lendplatz 36-37, Graz, Styria, 8020
  • Graz Old Town
    ‪6 min walk‬
  • Graz Main Square
    ‪11 min walk‬
  • Graz Town Hall
    ‪11 min walk‬
  • Graz (GRZ)
    ‪27 min drive‬

Room options

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Double Bed

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Suite, Multiple Beds

Executive Suite, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, Multiple Beds

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Futon

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About this property

Hotel Mercure Graz City

Hotel in Graz with fitness centre and sauna
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking. Housekeeping is available on request.
Hotel Mercure Graz City offers 143 accommodations with laptop-compatible safes and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a shower.

This Graz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
During your stay at Hotel Mercure Graz City, you're just a quick walk from Farmer's Market on Lendplatz. Features include free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Steps from Farmer's Market on Lendplatz and 5 minutes on foot from Mariahilf Church
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Mercure Graz City offers its guests a sauna and a fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 807 square feet (75 square metres) and includes conference space. The business-friendly Hotel Mercure Graz City also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Graz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

Croatian, English, German, Hungarian, Italian, Slovenian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 16 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 807 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (115 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 9.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Covered self-parking fee: EUR 16 per day
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Graz City
Mercure Graz City
Accor Graz City
Hotel Mercure Graz City Graz
Hotel Mercure Graz City Hotel
Hotel Mercure Graz City Hotel Graz

Hotel Mercure Graz City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 262 out of 660 reviews
Rating 8 - Good. 296 out of 660 reviews
Rating 6 - Okay. 69 out of 660 reviews
Rating 4 - Poor. 24 out of 660 reviews
Rating 2 - Terrible. 9 out of 660 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oktay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Babatunde

Disliked: Amenities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

8/10 Good

Eugenio, Mordialloc

Stayed 8 nights in Oct 2024

6/10 Okay

Eugenio, Mordialloc

Liked: Staff & service, amenities
Disliked: Cleanliness
hearth of the city
Stayed 14 nights in Oct 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Air con didn't work in the room so it was very hot, but the staff were very helpful and provided two fans for our suite.
Stayed 1 night in Aug 2024

10/10 Excellent

yannick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Mercure in Graz just because we needed a place to rest for the night without knowing much about it or the city. We were very pleasantly surprised!
Stayed 1 night in Jul 2024

6/10 Okay

Jason, Charles Town

Travelled with family
Disliked: Amenities
Not the best area of town and the hotel needs an upgrade.
Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Air Conditioner not functional
The room they gave us had a broken air conditioner. When we asked to get it fixed they told us they knew was not working and it was getting fixed later. They gave us a fan but it did not do enough cooling for the room. They did not offer us any new room. As we were only staying 2 nights we tolerated it but told them at checkout we were not happy.
Stayed 2 nights in Jun 2024

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Robert

Travelled with group
Disliked: Property conditions & facilities, room comfort
Bed hard and uncomfortable. No coffee machine. Stuffy room. No thermometer.
Stayed 2 nights in May 2024

2/10 Terrible

Vincent

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

KAGO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Alain

Stayed 3 nights in Dec 2023

6/10 Okay

Anders

Stayed 1 night in Dec 2023

10/10 Excellent

Adeleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, great breakfast, recommend
Stayed 1 night in Dec 2023

10/10 Excellent

José Antonio

Stayed 1 night in Nov 2023

8/10 Good

Muhammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very good, comfortable rooms only downside no iron available
Stayed 3 nights in Aug 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was not working when I arrived. Front desk immediately checked it and had another room available for me and had the key to my new room delivered to me in the first room. I was upgraded to a privileged room with wet bar included at no extra charge. They handled it extremely well.

8/10 Good

Katarzyna

Stayed 1 night in Aug 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Aug 2023

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT breakfast
Stayed 1 night in Jul 2023

6/10 Okay

Bernhard

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Housekeeping staff noisy and loud ! If you want to be woken up like in a prison camp by shouting staff then this is your place ! On the busiest weekend in their calendar the managements had a nice weekend off and I could not talk to them about my experience. Happy that they could sleep in , I could not !!
Stayed 3 nights in Jun 2023

10/10 Excellent

NOBUO

Stayed 1 night in Jun 2023

8/10 Good

Gitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel
Et dejligt hotel, centralt beliggende i byen. Stille. God morgenbuffet, stort udvalg, ren og pæn. Personalet var meget hjælpsomme. Tæt på togstation og sporvognen lige udenfor døren.
Stayed 4 nights in May 2023