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Mercure Grenoble Centre Alpotel

4.0 star property

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Photo gallery for Mercure Grenoble Centre Alpotel

French cuisine
French cuisine
Tech
French cuisine
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
12 Boulevard Marechal Joffre, Grenoble, Isere, 38000
  • Place Notre Dame
    ‪15 min walk‬
  • Grenoble-Bastille Cable Car
    ‪16 min walk‬
  • Palais des Congres Alpexpo
    ‪5 min drive‬
  • Grenoble (GNB-Grenoble - Isere)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Grenoble Centre Alpotel

Art Deco hotel with 24-hour business centre and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and conference space are on-site. Housekeeping is available on request.
Mercure Grenoble Centre Alpotel offers 88 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with premium satellite channels.

Bathrooms include a bath and hairdryers. This Grenoble hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mercure Grenoble Centre Alpotel, you're just a quick walk from Paul Mistral Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy French cuisine while dining at L'Epicerie by Aix & Terra
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute walk from Paul Mistral Park and 5 minutes on foot from La Caserne de Bonne
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. The eco-certified Mercure Grenoble Centre Alpotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 4-star Grenoble hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
L'Epicerie by Aix & Terra – This restaurant specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Russian, Spanish, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 8.50 to 19.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • L'Epicerie by Aix & Terra

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,875 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 2 January:
  • Bar/Lounge
  • Dining venue
The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8.50 to 19.90 per person
  • Covered self-parking fee: EUR 12 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alpotel
Mercure Alpotel
Mercure Alpotel Hotel Grenoble Centre
Mercure Grenoble Centre
Mercure Grenoble Centre Alpotel
Accor Grenoble Centre Alpotel
Mercure Grenoble Centre Alpotel Hotel
Mercure Alpotel Hotel
Mercure Grenoble Alpotel
Mercure Grenoble Centre Alpotel Hotel
Mercure Grenoble Centre Alpotel Grenoble
Mercure Grenoble Centre Alpotel Hotel Grenoble

Mercure Grenoble Centre Alpotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 83 out of 239 reviews
Rating 8 - Good. 107 out of 239 reviews
Rating 6 - Okay. 33 out of 239 reviews
Rating 4 - Poor. 12 out of 239 reviews
Rating 2 - Terrible. 4 out of 239 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lana, Hackettstown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, not far from old town (10min). Small but clean rooms with comfortable beds. Other than very parfumed soap ( not great for people sensitive to smells) no other amenities in the bathroom. Friendly staff. Great breakfast. Restaurant was ok for dinner, we were not that happy with dinner food.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

olivier

Stayed 5 nights in Oct 2024

2/10 Terrible

Mr Goran

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at last minute for our driver who had to spend a night there. I payed at the point of booking and driver was charged at checkout too. Originally the driver was given a room with no AC and no possibility to open a window. Had to complain to be moved to another room. Do not go there….
Stayed 1 night in Jul 2024

8/10 Good

Armand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 7 nights in Dec 2023

8/10 Good

Sait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Fabio

Stayed 2 nights in Jun 2023

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, room comfort
Pretty comfortable beds. Good Central location. I would advise not to use their Car Park as the door has been damaged and the Hotel do not accept responsibility for any damage to your vehicles. During my stay, 2-3 Cars were vandalised during the night. They seem to go for hire Cars.
Stayed 2 nights in May 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed in Grenoble many times, first time here. Very nice bar area open until 11p. Staff, especially the breakfast staff, were very friendly and helpful. Tram is right in front - easy access to all of Grenoble. Will come back next time I am in Grenoble!
Stayed 2 nights in Jan 2023

8/10 Good

raymond

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff, including the staff in the restaurant. It's very clean and the bed was very comfortable. I enjoyed my stay there. I wish there were a fridge in the room and the paid parking was very small (walls on both sides make it a tight squeeze). I felt a bit worried for the rental car. So, be warned if you have a large vehicle. It may not fit.
Stayed 3 nights in May 2022

8/10 Good

Paul

Stayed 1 night in Mar 2022

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Hotel Stay in Grenoble was Very Good

Hotel was clean and comfortable. The room was small but that is to be expected in Europe coming from the USA. The staff was great - helpful and very kind to us.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service

Holiday overnighter

Small room but everything was as advertised and parking was close/easy.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrific, except the rooms and beds are pretty small.
Stayed 3 nights in Nov 2019

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

philip

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The rooms are very small and there was a smell in the hotel that permeated throughout the building.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay but breakfast was very expensive in my opinion. Also, i booked a twin room to share with a friend. Although the beds were made as 2 singles, they were one against the other and couldn't be moved so it felt like we were sharing a double bed! That being said, the staff was very welcoming and the rooms were clean, comfortable and quiet. The tram stops 2 minutes down the road and takes you to the town centre in 5 minutes and to thw teain station in just over 10 minutes. I would stay in that hotel again.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel , v convenient Rooms on the road side unbearably hot. Reception v kindly moved us to a room on the back with opening windows which was fantastic. Beds very comfortable. Breakfast delicious. Would recommend hotel but would ask for a room with opening window
Stayed 3 nights in Nov 2018

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in Grenoble

The check in was smooth and the staff were helpful. Parking our midsize SUV in the hotel's parking garage which is next door and has very tight parking stalls was a bit challenging. The room was clean and pleasant with a comfortable bed and a small fridge. One drawback of the area is the lack of restaurants in close proximity although the hotel does have a restaurant.
Stayed 1 night in Oct 2018

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location in Grenoble

Staff friendly and helpful on arrival. Room quiet,clean and comfortable. Easy access to town centre with secure parking offered at a fee.
Stayed 1 night in Sep 2018

8/10 Good

nigel, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally everything worked well

Everything ok except very small private parking and no restaurant on sundays.
Stayed 1 night in Sep 2018