Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

On the beach, white sand, sun-loungers, beach towels
Interior detail
Property amenity
Bicycling
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Parking included
    Parking included
  • All-inclusive
    All-inclusive

Explore the area

Map
Gros Islet, Gros Islet, Gros Islet, LC01101
  • Sandals Golf and Country Club
    3 min drive
  • Rodney Bay Aquatic Centre
    5 min drive
  • Smugglers Cove
    8 min drive
  • Castries (SLU-George F. L. Charles)
    31 min drive

Room options

Luxury Presidential One Bedroom Ocean View Diamond Club

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Junior Suite Swim Out

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Junior Suite Diamond Club

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Presidential one Bedroom ocean view

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

  • 131 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Junior Suite Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

About this property

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

Adults-only beachfront property
Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers 166 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with in-room jetted baths, slippers, complimentary toiletries and hairdryers. This Gros Islet property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. During your stay, you're just a quick walk from Windward Islands. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Gourmet Marche, one of the property's 8 restaurants and 10 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body scrubs, reflexology or manicures and pedicures at The Royal Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Steps from Windward Islands and a 3-minute drive from Sandals Golf and Country Club
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a health club. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 10 bars/lounges. WiFi is free in public spaces.

There's an onsite business centre. A nightclub, a sauna, and spa services are also featured at the luxury Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Gros Islet property.

Gourmet Marche – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Dorado – This seafood restaurant specialises in seafood. Open daily.
Hunter Steakhouse – This steakhouse specialises in American cuisine and serves lunch and dinner. Open daily.
Grazie Italia Trattoria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Zen – This sushi bar specialises in Asian cuisine. Open selected days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dorado
  • Gourmet Marche
  • Grazie Italia Trattoria
  • Hunter Steakhouse
  • Zen

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.

Property is also known as

Hideaway Royalton Saint Lucia Hotel Gros Islet
Hideaway Royalton Saint Lucia Gros Islet
Hideaway Royalton Saint Lucia Adults All Inclusive Cap Estate
Hideaway Royalton Saint Lucia Adults All Inclusive
Hideaway at Royalton Saint Lucia Adults Only All Inclusive
Hideaway at Royalton Saint Lucia
Hideaway at Royalton Saint Lucia Adults Only All Inclusive

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 182 out of 434 reviews" "
Rating 8 - Good. 127 out of 434 reviews" "
Rating 6 - Okay. 60 out of 434 reviews" "
Rating 4 - Poor. 34 out of 434 reviews" "
Rating 2 - Terrible. 31 out of 434 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Helen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The best thing about this hotel is the staff, from check in to Stephen at hideaway bar and the exceptional service we received from Tracy ford. But the hotel,is rundown with broken tiles and rust every where. The absolute worst thing though was the smell of mould in the rooms, it made us gag on entry, we had no choice but to sleep in that glad it was only a short visit and wouldn’t go again just for that reason alone. Also paid a extra $120 for a lobster meal that was very under par over cooked and over seasoned
Stayed 1 night in Aug 2024

10/10 Excellent

Matika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. However, I think the pool bars close too early. I also don't like the fact that the children from the neighboring resort were on the adult side in our pool and beach with their parents. It happened everyday that I was there on vacation. They were actually in my pictures swimming in.the beach. The resort needs to prevent this from happening.
Stayed 3 nights in Jul 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

tiffany

Stayed 4 nights in Jul 2024

10/10 Excellent

Brigitte, Charlotte

Liked: Amenities
Beautiful property
Stayed 4 nights in Jul 2024

4/10 Poor

Ebony, Cincinnati

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The staff was not pleasant, they always had attitudes. Not friendly. Had an issue with my payment to the hotel. They would not accept my pre-payment right along with my direct payment which caused me to come out of pocket for a lot of money. Was not understanding at all. I felt like they were going to keep me and make me a maid and my husband a butler. I do not think I would ever come back to this place
Stayed 3 nights in Jul 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Kision

Liked: Amenities, property conditions & facilities
Very accommodating and welcoming
Stayed 4 nights in Jul 2024

6/10 Okay

Mary

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Colphone

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner at the beach
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 5 star Resort!!!!
I would stay away from this hotel as it was the worst experience I've had with a resort ever in my life! My friends and I booked this resort to celebrate our July 2024 birthdays. I had several room issues that they refused to accommodate. The first issue was that they mixed up my friend's room and mine, which we had booked separately. So my wristband opened their room and vice versa. Then, I was given an uncleaned, moldy-smelling room, which they refused to swap. Pamela, the supervisor who checked my party in, stated that she had nothing available, which was a lie. The next day, the GM provided me with a suitable room, but this was after going back and forth with Pamela all day. Next, we informed the hotel that we were celebrating birthdays. We observed how other hotel guests had their doors decorated, but not a card or bottle of wine was in either of our rooms, and we practically had to beg for birthday acknowledgment. Besides the room issue, the food at several restaurants could have been better prepared, lacked flavor, and didn't use fresh ingredients. Also, I observed the Royalton staff members taking big plates of food (poolside), leaving the paying guests without food. The drinks at the resorts were HORRIBLE. The drinks at the resorts made everyone in our party sick. The liquor was cheap and disgusting. Several times, the restaurants ran out of condiments and didn't serve food listed as specials on particular days.
Dirty Couch
Broken tiles in bathroom
Dirty linen
Stayed 4 nights in Jul 2024

2/10 Terrible

Louise, London

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF NEED PROPER TRAINING. SECIRITY GUARDS ESPECIALLY!
Stayed 2 nights in Jul 2024

2/10 Terrible

Myteekah

Liked: Property conditions & facilities
Disliked: Staff & service
The staff wasn’t friendly at all. The customer service was terrible. Only two staff were friendly who worked at the bar at the pool. I wouldn’t recommend this place to anyone
Stayed 4 nights in Jul 2024

6/10 Okay

Barney

Check in experience was lousy. Took too long
Stayed 1 night in Jul 2024

8/10 Good

Barney

Liked: Cleanliness, staff & service
Very good

8/10 Good

Barney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good

8/10 Good

Barney

Travelled with family
Liked: Cleanliness, staff & service, amenities
Visited with my family. The property is beautiful with well manicured grounds. However our check in was poor since we had yo wait for over 2 hours for the room to be ready. The room keys didn't work after dinner and we hed to get them reprogrammed.
Stayed 1 night in Jul 2024

8/10 Good

Shiyel Syrena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. The staff was very friendly and happy to assist us in anyway they could. The ladies at the front desk were very nice and made sure 2 issues we had were handled in a timely manner. However, I did not like the food options. There were lots of fruit flies and actual flies in the buffet hall.
Stayed 4 nights in Jul 2024

2/10 Terrible

Kelly, Bedford

Travelled with group
Disliked: Cleanliness, staff & service, amenities
The floors had animals feces for days. The staff were very rude and not helpful. We was not told that we had to be off premises after 5 PM or we would be charged. The worst is the staff really wasn’t friendly or accommodating at all and I was celebrating my birthday. No banner at the door, but other people did have them.
Stayed 5 nights in Jul 2024

2/10 Terrible

shanika

Stayed 3 nights in Jul 2024

10/10 Excellent

Dana L

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Had an amazing stay!! Staff was very accommodating and pleased to help. Ferna was great. My butler. And Jonny the bartender was great also
Stayed 3 nights in Jun 2024

8/10 Good

Safwan

Liked: Cleanliness, amenities, property conditions & facilities
Staff need to be more friendly (compared to other resorts or islands). Hideaway lobby doesn’t have a standard outlook even, the stuff are not welcoming!
Stayed 3 nights in Jun 2024

6/10 Okay

Blandine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The facility needs to be updated. The toilet was clogged when I got my room. My friends room the lights went out and they had no water for a day. The food was hit or miss. The facility have been better for the money we paid.
Stayed 4 nights in Jun 2024