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Aurora Suites

3.0 star property

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Photo gallery for Aurora Suites

Exterior
Suite ( B ) | Down duvets, in-room safe, individually decorated
Meeting facility
Lobby
Suite ( B ) | Bathroom | Shower, free toiletries, towels

Reviews

6.0 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
Amatista 2558, Guadalajara, JAL, 44560
  • Plaza del Sol
    ‪1 min walk‬
  • Expo Guadalajara
    ‪20 min walk‬
  • Minerva Roundabout
    ‪6 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite ( A )

Suite ( A ) | Down duvets, in-room safe, individually decorated

Suite ( A )

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite ( B )

Suite ( B ) | Down duvets, in-room safe, individually decorated

Suite ( B )

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Single Suite Standard

Down duvets, in-room safe, individually decorated

Single Suite Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite Standard

Down duvets, in-room safe, individually decorated

Double Suite Standard

  • Sleeps 2
  • 2 Single Beds

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The price is €39
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includes taxes & fees
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About this property

Aurora Suites

Art Deco Guadalajara hotel connected to the convention centre, steps from Plaza del Sol
A business centre, concierge services and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Aurora Suites offers 40 accommodations, which are accessible via exterior corridors and feature a safe and free toiletries. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets. 40-inch flat-screen televisions come with premium digital channels and first-run films. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

With your stay at Aurora Suites, you're connected to the convention centre and just a quick walk from Plaza del Sol. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Plaza del Sol and a 1-minute drive from Expo Guadalajara
  • Local-area shuttle service available for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A terrace, multilingual staff, and gift shops/newsstands are also featured at Aurora Suites. Self parking is free.

Smoking is allowed in designated areas at this 3-star Guadalajara hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • First-run films

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [At Room 21]
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Guests arriving after hours will need to go to the following location to check in: At Room 21
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Aurora Suites Hotel Guadalajara
Aurora Suites Guadalajara
Aurora Suites Hotel
Aurora Suites Guadalajara
Aurora Suites Hotel Guadalajara

Aurora Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 105 out of 659 reviews
Rating 8 - Good. 157 out of 659 reviews
Rating 6 - Okay. 153 out of 659 reviews
Rating 4 - Poor. 86 out of 659 reviews
Rating 2 - Terrible. 158 out of 659 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maria Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Old , horrible, falling apart, filthy, pillows were smelly and yellow spots,, doors not safe and broken. Matrass with smelly spots. Never agai Not a safe feeling..... 😕
Stayed 4 nights in Oct 2024

2/10 Terrible

Maria Carmen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOTHING.Horrible dirty place We left on day before
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Stayed 7 nights in Aug 2024

4/10 Poor

miguel

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The room I was given had no tv , no lightbulb in bathroom, the ceiling fan was close to falling down , car was in safe place
Stayed 1 night in Apr 2024

2/10 Terrible

Mateos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I expected
Stayed 4 nights in Jan 2024

4/10 Poor

Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Not clean bathroom had black mold on ceiling
Stayed 3 nights in Nov 2023

2/10 Terrible

Esteban Del Carmen

Stayed 4 nights in May 2023

2/10 Terrible

Efrain

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel need a major renovation. There is no air conditioning, the showers are moldy, and the sheets and pillows look like they’ve never been washed.
Stayed 2 nights in Apr 2023

2/10 Terrible

David Gonzalez

Disliked: Cleanliness, amenities, property conditions & facilities
It's horrible, nothing works, the shower is dirty, floors missing tiles, it is sad such potential with the property but no one seems to care about it.
Stayed 1 night in Oct 2022

2/10 Terrible

Alex

Travelled with family
Stayed 2 nights in Sep 2022

8/10 Good

omar

Stayed 1 night in Aug 2022

10/10 Excellent

Rayphiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff was just great..
Stayed 6 nights in Jun 2022

6/10 Okay

Juan

Travelled with family and small children
it was quite bit safety locks would help provide peace of mind when you leave your belongings inside No deadbolt from inside. Existing lock could be easily lock by a thief. Anybody from the outside could get in and break in. Didn’t see any security cameras
Stayed 1 night in Mar 2022

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They took my passpoert and trhen threw all of my stuff into garbage bagas while I tried to look for myu passprt.
Stayed 1 night in Feb 2022

8/10 Good

Ricardo

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Is just a fine regular place to spend the night it is strictly for El spend a night not to hang out there.
Stayed 3 nights in Jan 2022

2/10 Terrible

IVAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Son un fraude

Pagamos la reserva por adelantado y cuando llegamos al hotel ya le habían dado la habitación a otra persona. Son un fraude, sigo esperando la devolución de mi dinero
Stayed 2 nights in Dec 2021

4/10 Poor

Fernando

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Poor

Poor
Stayed 1 night in Nov 2021

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Met my expectations

Have a great stay. The price, location and clean.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent cheap spot. Basic rooms with a balcony. Clean rooms, privacy not bad for price.
Stayed 1 night in Mar 2021

10/10 Excellent

Josue, San Diego

Liked: Cleanliness, staff & service, amenities
Watch person onsite, for those who stay there late, i did look alike outdated and the bed was hard but for my experience I liked it they clean every day. Cable and wifi, and if u have any issues there fixed it promptly.
Stayed 9 nights in Nov 2020

6/10 Okay

wood, Chapala

Travelled with partner
Stated as 3 star hotel, No 2 Star Bathroom door handle broken, lamp wires bad. very hard mattress.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

It was a peacful and restful stay. Fast check in. Great location. Friendly staff.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
by far the worse hotel. I had to get another hotel and Aurora Suites are refusing to give me back my money when i did not stay there. Filthy place, poor customer service, no A/C, no phone in the room, dirty,
Stayed 6 nights in Jul 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos they posted on the web was photos of 20 years ago. The entire conditions is horrible. Everyone should be very carefully avoid this hotel. Orbitz, don't send any of your customer to this hotel. again, it is horrible. I've paid two night's money but I didn't stay in that hotel. I prefer to spend money to stay in another hotel.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOTHING.....ITS WAS FILTHY AND NASTY, AND OUTDATED
Stayed 5 nights in Jul 2019