DoubleTree by Hilton Guadalajara Centro Historico

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Guadalajara Centro Historico

Suite, 1 King Bed, Terrace | Premium bedding, down duvets, pillow-top beds, free minibar items
Lobby
Deluxe Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, free minibar items
Room, 1 Queen Bed, Terrace | Premium bedding, down duvets, pillow-top beds, free minibar items
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Colon 73, Guadalajara, JAL, 44100
  • Plaza de Armas
    2 min walk
  • Guadalajara Cathedral
    3 min walk
  • Degollado Theater
    7 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    33 min drive

Room options

Room, 2 Single Beds (Fitness Room)

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Terrace

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Terrace

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Guadalajara Centro Historico

Colonial Guadalajara hotel in Downtown Guadalajara with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
DoubleTree by Hilton Guadalajara Centro Historico offers 142 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of DoubleTree by Hilton Guadalajara Centro Historico's great location. During your stay, you're just a quick walk from Guadalajara Cathedral. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Guadalajara Cathedral and a 2-minute drive from Avienda Chapultepec
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes a conference centre. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Guadalajara Centro Historico. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Guadalajara Centro Historico was completed in January 2016.

This Colonial Guadalajara hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
DoubleTree by Hilton Guadalajara Centro Historico has a restaurant on site.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (MXN 220 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to noon on weekends; MXN 400 for adults and MXN 270 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (172 square foot of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (99 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 400 for adults and from MXN 270 for children
  • Airport shuttle fee: MXN 700 per vehicle (return)
  • Valet parking fee: MXN 220 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
DoubleTree by Hilton Guadalajara Centro Historico offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Collection Centro Histórico
NH Collection Guadalajara Centro Histórico
DoubleTree by Hilton Guadalajara Centro Historico Hotel
DoubleTree by Hilton Guadalajara Centro Historico Guadalajara

DoubleTree by Hilton Guadalajara Centro Historico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 739 out of 1238 reviews" "
Rating 8 - Good. 252 out of 1238 reviews" "
Rating 6 - Okay. 131 out of 1238 reviews" "
Rating 4 - Poor. 55 out of 1238 reviews" "
Rating 2 - Terrible. 61 out of 1238 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Diana

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Worst experience I’ve had in a while. Upon my arrival I was told my room was “not available” even though I prepaid. I was then given a room that was smaller and told it was the same value, even though the rates listed at the counter showed a difference over 1,500 pesos. After I took it up with Expedia I was told no one could help me and I would not be refunded. I’m disappointed in Hilton for the BS and Expedia for not fighting to fix this, if not fixing it themselves. The staff disregarded me when I brought up the price difference and told me the rooms were worth the same. Such BS to be looking forward to a nice vacation only the have it start this way. The Valet parking also sucks. There is not clear indication of where to stop for valet. My first go around I missed the cutout and being able to get back was hell with all the one way streets and traffic. Worst experience ever overall. I’ll never stay at that hotel and I will think twice before booking a room through Expedia in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Travelled with group
Perfect location to walk and tour. Excellent service.
Stayed 2 nights in Aug 2024

10/10 Excellent

María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really confortable
Stayed 3 nights in Aug 2024

10/10 Excellent

Saul, Compton

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This was a great tourist property. There are many things to do that are walking distance. Being in the historical center of Guadalajara made it that easy to catch tours around the city.
Stayed 3 nights in Aug 2024

8/10 Good

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to historic downtown.
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a historical landmark that has been preserved and well kept!
Stayed 3 nights in Aug 2024

8/10 Good

Diana, Marshalltown

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very convenient close to a lot
Stayed 8 nights in Jun 2024

8/10 Good

Suchismita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only reason i gave it 4 star because i was under the impression all the rooms come with balcony. The picture showed balcony and when i checked in the staff said its $30 extra per night for balcony view. Staff is friendly and overall the stay was good. Food is great! Enjoyed having dinner at the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad terrace view
I was very surprised and shocked when I paid for the Terrace and city or Cathedral view and the only view I had was of a empty building that looks like it was ready to collapse
Stayed 1 night in Aug 2024

10/10 Excellent

Alba, COMPTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Eleazar, Fort Worth

Travelled with family
Disliked: Amenities, property conditions & facilities
This property took over NH hotels and did not made any major changes. The building has the same decour throughout. It has old towels, broken ironing boards and old irons. My restroom wasn’t cleaned properly as I found pubic hair behind, and on the toilet. Thera was poop stains and some black residue dripping from under the toilet seat. I make notice to the front desk twice but whoever came to clean missed all the details. I showed the front desk staff a video I took and the whole experience was bad. I can’t believe check the hotel has 5 hours to clean and disinfect as check-in is at 4:00 pm. and check-out is at 11:00 am. Very disappointed and I want my money back
Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
Very clean and professional staff
Stayed 1 night in Aug 2024

6/10 Okay

aaron s

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jaime Omar Solis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jorge

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Elisia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Dario

Stayed 2 nights in Jul 2024

4/10 Poor

Alfredo

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
What i like abut this place. Convenient to get to different places of Town. What i did not like. room was dirty and water from shower would leak into the rest of the bathroom floor. Asked front desk if we could be transfer to a cleaner room and no leaks. Front desk response was that all rooms were the same. Beds were Full not Queens. Very small.
Stayed 4 nights in Jul 2024

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how everything was accessible in and around the building
Stayed 4 nights in Jul 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Vicente Eduardo

Stayed 4 nights in Jul 2024

10/10 Excellent

Vicente Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Jul 2024

8/10 Good

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024