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Hotel Plaza Genova Centro

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Genova Centro

Reception
Front of property
Reception
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Degollado Theater
    3 min walk
  • Plaza de Armas
    4 min walk
  • Guadalajara Cathedral
    5 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    36 min drive

Room options

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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Restaurant
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4.4 out of 5, Excellent, (1671)
The price is €60
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Hotel Plaza Genova Centro

Hotel with free parking, a quick walk to Degollado Theater
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, 24-hour room service and a business centre.
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with a safe and a hairdryer. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Plaza Genova Centro. During your stay, you're just a quick walk from Guadalajara Cathedral. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Restaurante
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from Degollado Theater and 5 minutes on foot from Guadalajara Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Plaza Genova Centro. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Guadalajara hotel is smoke free.

Restaurante – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1016 reviews" "
Rating 8 - Good. 299 out of 1016 reviews" "
Rating 6 - Okay. 135 out of 1016 reviews" "
Rating 4 - Poor. 41 out of 1016 reviews" "
Rating 2 - Terrible. 46 out of 1016 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sergio R

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is located in the center of the city. Restaurant is very limited with 0 knowledge of hotel service. I ask for a glass of wine and I was told that they were not able to serve it because they did not had a wine opener? Prices on the menu do not reflect the poor menu selection They advertised in the entrance 24 hours room service. Not available closets on terrible condition gabinetes also broken and falling apart Location is great close to mostly everything
Stayed 6 nights in Aug 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Location perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly And location
Stayed 1 night in Aug 2024

10/10 Excellent

Gerardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Itzel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient! close to everything! A bit noisy, but its a small price to pay for the location!
Stayed 2 nights in Jul 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
That's for you service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Enrique

Stayed 2 nights in Jul 2024

4/10 Poor

CLAUDIA

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Room smelled awful and there was no toilet paper and we told reception when we were down stairs and they never sent anyone. Then when we were in our room the phone didn’t work to call them. Don’t stay there.
Stayed 1 night in Jul 2024

6/10 Okay

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property location is great, hotel is outdated no well maintained. Needs room repairs/updates. The carpet feels dirty and looks old.
Stayed 1 night in Aug 2024

8/10 Good

Maria del Carmen

Stayed 2 nights in Jul 2024

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Oscar

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to San Juan de Dios and the Cathedral. Oxxo is right next door.
Stayed 3 nights in Jul 2024

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jul 2024

8/10 Good

Hector, waukegan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

6/10 Okay

Emily

Travelled with family
Disliked: Amenities, property conditions & facilities
The lobby is nice, modern and well maintained. The rooms however are not well maintained. We had to move rooms twice. The first room the toilet didn’t flush and when they came to fix it they didn’t clean up after they just left a giant puddle of water on the floor. We had to use the only two bath towels to clean up and when we asked for more bath towels the gal at the front desk gave us attitude. The second room didn’t have an iron or a phone. The counter tops were old and cracked and didn’t look clean. The location is great and the food that we did eat in the restaurant was great as well. Will definitely not being staying again.
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay in HERE
En general our stay was perfect. They keep our luggage before the check in time. Housekeeping was daily and perfect. After our check out they kept our luggage as well. This is a highly recommendable hotel. Affordable price, good service and rooms are wide and comfortable.
Stayed 9 nights in Jul 2024

4/10 Poor

Gina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is in a great location with many restaurants, main downtown attractions however the building itself is not clean and has poor customer service. The building itself smells of sewage and cigarette smoke. When we arrived to our room there was no toilet paper and smelt horrible. The staff is not the friendliest and doesn’t seem like they focus on customer service. I had to book at another hotel due to the smell as we were traveling with a child and was concerned for her health safety. The hotel did not seem to care about the concerns and did nothing to make it better or give any explanation. The rooms are older but also are not well maintained.
Stayed 3 nights in Jul 2024

10/10 Excellent

Craig

Stayed 2 nights in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Jesus, Houston

Disliked: Property conditions & facilities
TV in room didn't work. It took forever to get my car from the underground parking area. I guess I got what I paid for.
Stayed 1 night in Jul 2024

8/10 Good

MANUEL

Stayed 2 nights in Jun 2024

8/10 Good

Hector, waukegan

Liked: Staff & service, property conditions & facilities
Nice area
Stayed 3 nights in Jun 2024

8/10 Good

Juan PAblo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024