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Mandarin Oriental, Guangzhou

5.0 star property

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Photo gallery for Mandarin Oriental, Guangzhou

50-inch LCD TV with satellite channels, TV
Café
Outdoor pool
Exterior
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Explore the area

Map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Taikoo Hui
    ‪6 min walk‬
  • Tianhe Stadium
    ‪8 min walk‬
  • Canton Tower
    ‪5 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier)

Lounge

Club Suite, 1 King Bed (Premier)

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Mandarin, Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Mandarin, Room, 1 King Bed

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 1 King Bed

Lounge

Club Deluxe, Room, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Lounge

Premier Suite, 1 King Bed

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Single Beds

Lounge

Club Deluxe, Room, 2 Single Beds

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed (Executive)

Lounge

Club Suite, 1 King Bed (Executive)

  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Club Room, 1 King Bed

Lounge

Mandarin, Club Room, 1 King Bed

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Seasons Guangzhou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (476)
The price is €255
for 1 room
includes taxes & fees
15 May - 16 May
Four Seasons Guangzhou

About this property

Mandarin Oriental, Guangzhou

Luxury hotel connected to a shopping centre in Guangzhou with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
Mandarin Oriental, Guangzhou offers 263 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Mandarin Oriental, Guangzhou. During your stay, you'll be connected to a shopping centre and just a quick walk from Taikoo Hui. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Jiang by Chef Fei
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a sauna
  • 8 minutes by car from Beijing Road Pedestrian Street and 10 minutes from Canton Fair Complex
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Mandarin Oriental, Guangzhou offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 18729 square feet (1740 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the luxury Mandarin Oriental, Guangzhou.

This 5-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Jiang by Chef Fei – This restaurant specialises in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating.
Ebony – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Mandarin Cake Shop – On-site delicatessen. Open daily.
The Loft – This bar specialises in international cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Mandarin Oriental, Guangzhou is listed in the 2015 Condé Nast Traveller Hot List.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ebony
  • Jiang by Chef Fei
  • The Loft
  • The Mandarin Cake Shop

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 18,729 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Lift (203 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CNY 816.2 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Mandarin Oriental, Guangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 243 out of 312 reviews
Rating 8 - Good. 55 out of 312 reviews
Rating 6 - Okay. 9 out of 312 reviews
Rating 4 - Poor. 2 out of 312 reviews
Rating 2 - Terrible. 3 out of 312 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible value for TOP NOTCH 5 star hotel

Excellent service and vibe! Will stay again for sure!
Stayed 1 night in Jan 2025

10/10 Excellent

doron, Encino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a very luxurious hotel, the room was expertly cleaned everyday and the gym and spa area was immaculate and probably the best I have experienced in terms of quality and facilities. Initially we had a room facing the main junction which we found a bit noisy. We got moved to a room on the opposite side which was much quieter. I am sensitive to sound so maybe other guests would be fine. The Michelin star restaurant was amazing for a treat and not too expensive. Breakfast is fantastic quality albeit a bit pricey. Only negative is level of English amongst front desk staff varies from excellent to non-existent, so it depends on your luck the kind of service you get.

10/10 Excellent

Jeetesh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive property…. Service is excellent, and breakfast spread is very good. My only disappointment was that it was a very short stay and could not enjoy more facilities such as the spa and fitness centre. Guess the next time
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexey

Stayed 3 nights in Jan 2025

10/10 Excellent

Moussa, Kuala Lumpur

Great full
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

10/10 Excellent

Cheng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ken Yin sang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guys at conciage Chase.. ( met him a few years back, always gave a wonderful reception… Will always stay at MO when i visit the city..
Stayed 3 nights in Dec 2024

10/10 Excellent

Xinyue

Liked: Cleanliness, staff & service, property conditions & facilities
生日布置很好！
Stayed 1 night in Dec 2024

10/10 Excellent

Bilal

Stayed 6 nights in Oct 2024

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a big shopping mall next to the hotel and a tube station underground.
Stayed 2 nights in Dec 2024

6/10 Okay

Anita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Traffic jam there all the time
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlo

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Mardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
do not want to add any more comments
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Randeep

Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated me like I mattered and made me feel like I belong.. as a road warrior in business in Asia to be treated like that after a hard week is truly welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel's rooms are spacious and comfortable like the cleanliness of the hotel staff are very friendly it was a wonderful stay
Stayed 4 nights in Aug 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ROBERT

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2024

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area, hands down. The staff can remember me and my favorite drinks and/or food so that each time when I enter the Club, they know what I need. Also the books selection in the Club are the best among all five-star hotels in the area. Each time when I come in to the hotel, I feel like coming home. Best of the best!
Stayed 2 nights in Jul 2024

10/10 Excellent

Serina

Stayed 5 nights in Apr 2024

8/10 Good

ABDUL RAUF

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nothing special
Stayed 1 night in Jul 2024

8/10 Good

Byron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to world class mall for high end shopping food, only negative was morning buffet, 3 star at best and a disappointment given hotel brand.
Stayed 4 nights in Apr 2024