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Cross Keys Hotel by Greene King Inns

3.0 star property

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Photo gallery for Cross Keys Hotel by Greene King Inns

Outdoor dining
Bar (on property)
Exterior
Bar (on property)
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Middlesborough Rd, Guisborough, England, TS14 6RW
  • Guisborough Forest
    ‪2 min drive‬
  • Riverside Stadium
    ‪11 min drive‬
  • Roseberry Topping
    ‪14 min drive‬
  • Durham (MME-Teesside Intl.)
    ‪34 min drive‬

Room options

View all photos for Comfort Double Room, Bathtub Grab Bars

Comfort Double Room, Bathtub Grab Bars | Desk, iron/ironing board, free WiFi

Comfort Double Room, Bathtub Grab Bars

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi

Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi

Family Room

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Trundle Beds

View all photos for Double Room

Desk, iron/ironing board, free WiFi

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

The Blue Bell Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
3.8 out of 5, Good, (157)
The price is €81
for 1 room
includes taxes & fees
5 Apr - 6 Apr
The Blue Bell Hotel

About this property

Cross Keys Hotel by Greene King Inns

Inn in Guisborough with 24-hour front desk and restaurant
This smoke-free inn features a restaurant, a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Cross Keys Hotel by Greene King Inns offers 20 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

This Guisborough inn provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Cross Keys Hotel by Greene King Inns. During your stay, you'll be within walking distance of Guisborough Forest. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Flatts Lane Woodland Country Park and a few minutes from Guisborough Forest
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Self parking is free.

This 3-star Guisborough inn is smoke free.

Cross Keys Hotel by Greene King Inns has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Cross Keys Hotel Guisborough
Cross Keys Hotel Greene King Inns Guisborough
Cross Keys Hotel Greene King Inns
Cross Keys Greene King Inns Guisborough
Cross Keys Greene King Inns
Inn Cross Keys Hotel by Greene King Inns Guisborough
Guisborough Cross Keys Hotel by Greene King Inns Inn
Inn Cross Keys Hotel by Greene King Inns
Cross Keys Hotel by Greene King Inns Guisborough
Cross Keys Hotel
Cross Keys Greene King Inns
Cross Keys By Greene King Inns
Cross Keys Hotel by Greene King Inns Inn
Cross Keys Hotel by Greene King Inns Guisborough
Cross Keys Hotel by Greene King Inns Inn Guisborough

Cross Keys Hotel by Greene King Inns Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 158 out of 397 reviews
Rating 8 - Good. 148 out of 397 reviews
Rating 6 - Okay. 63 out of 397 reviews
Rating 4 - Poor. 22 out of 397 reviews
Rating 2 - Terrible. 6 out of 397 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to dislike staff are very friendly and welcoming this is my go to place when im in this area
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on as usual
My go to hotel when staying round Guisborough/Middlesbrough area for work ,meals are lovely also breakfast is spot on
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness is outstanding location is good easy to find made us feel very welcome and pricing is very good
Stayed 1 night in Nov 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Lucy

Stayed 2 nights in Nov 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gavlar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights, Great service by the bar maid had a good laugh with her on the Thursday night 31/10/24 and the chef before his shift and the manager at night. 01/11/24 Nearly missed out on my breakfast in the morning as I had a few too many to drink the night before and I was late. Chef agreed to still make me breakfast which I was really grateful for, the waitress at breakfast didn’t offer me any drinks and if I didn’t pretty much beg her to ask the chef if they could still make me breakfast she would of gladly let me walk out not very friendly. Only thing I would say is to extend the hours of breakfast in the morning. Overheard that a manager had made one of the other staff members cry twice. If this was the lady that served me breakfast, I’d book your ideas up. I’m a manager and you treat your fellow employees with the same amount of respect you expect to be treated with. That way you get better productivity and it’s just a better atmosphere for everyone and who knows you might even crack a smile. Room was great bed was huge and after working away it’s always nice to find a bath as a lot of hotels have done away with them. Room was quiet apart from the road outside, nothing you can do about that though. Rated a 5 star out of respect for the nice staff. Good on you for being chatty and welcoming keep up the good work everyone loves a smile when they first walk into a hotel. Also to the staff member who has been made cry, your good at your job keep it up rise above it
Stayed 1 night in Oct 2024

4/10 Poor

Kevin

Disliked: Staff & service
Crap
No store room to drop luggage off while we waited to check-in grandson used vending machine to get a packet of crisps only to find there was no coins in the machine to give him his change complained to reception only to be told there was nothing they could do and to ring the number on vending machine to complain so the crisps cost £5 then we went for a meal in the restaurant where our order was taken after waiting 30mins the waitress in formed us the order hadnt gone through so had to reorder and waited another 30mins very poor
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberley, Barrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, great central location for our stay. Quiet and clean.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Very friendly staff. The room was spacious and clean. Lots of parking space. I didn't use the bar but it looked very welcoming.
Stayed 1 night in Oct 2024

8/10 Good

les

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room and staff very good, evening meal with guests very disappointing,
Stayed 2 nights in Aug 2024

10/10 Excellent

Lynnw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Colin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Very friendly staff. Nice and quiet. Lovely breakfasts
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor signal/ wifi - it has a bed and shower
Stay was good other than wifi signal is weak and kicks you off every 30 minutes , also no phone signal so wouldn’t recommend if you need internet to work. It had a bed and a shower :)
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are really excellent. They cannot do enough for you. Terribly hot in the room though Had to have the fan on all night.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at Cross Keys for Summer Sounds festival, nice rooms and slept well. Enjoyed the Speckled Hen on draft in beer garden
Stayed 2 nights in Jul 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Comfy bed
The bed was amazingly comfy, tea and coffee hostess included. However the room was quite tired, we had a cracked bathroom sink, mold in the bathroom and very visible water leakage signs of a leaky roof and mold in the corner of the bedroom
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for car access. Lovely place, good value, great bedroom. Bathroom a little bit tired looking. Odd smell in the stairwell to first floor. Delicious breakfast served by lovely staff. Would go there again
Stayed 1 night in Jul 2024

2/10 Terrible

Courteney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was damp and mould in the bedroom and bathroom, as well as a damp clothes smell in the hallway and stairwell. Would not stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Mar 2024

10/10 Excellent

MOIRA

Breakfast could have been a little better
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Pleasant country pub with a decent back garden, food and service were good. It’s on a dual carriageway, so can hear traffic noise and the bathroom and shower need renovation.
Stayed 1 night in Jun 2024

8/10 Good

Gerard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
ROOM LOOKING WELL USED - READY FOR IMPROVEMENT - EG. DOOR HANDLES/LOCK - BUT NOTHING SERIOUSLY WRONG
Stayed 1 night in Jun 2024