Room extremely too small, no storage space for clothes(dresser, hangers,etc) master bed too high off floor, not comfortable at all, one of bunk beds too short and had plastic wrap on mattress, washing machine water temps all messed up (no cold/cold temp worked, was actually hot/hot, hot/cold knob was cool/hot. Couch not comfortable. Entry door too noisy and squeaked every time. Garbage chute next to master bedroom, heard that all hours of day/night. Never saw any hotel staff members at all the entire stay.